Counselor Assistant Jobs in Boston, MA (NOW HIRING)

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This individual will serve as a Genetic Counseling Assistant (GCA) supporting a multidisciplinary, cutting-edge research and clinical team focused on preventive genomics, risk communication, population health, and health outcomes research. The GCA will play an integral role in facilitating clinical and research activities by assisting with participant coordination, data and documentation management, communication workflows, and operational support across multiple projects and initiatives. This position offers a unique opportunity to gain hands-on experience at the intersection of genomic medicine, clinical research, and patient engagement within a highly collaborative academic medical environment.
The ideal candidate will be exceptionally organized, detail-oriented, and capable of managing multiple priorities simultaneously in a fast-paced setting. Strong written and verbal communication skills are essential, as the role involves frequent interaction with research participants, clinicians, investigators, and external collaborators. Candidates should possess strong research and problem-solving abilities, demonstrate professionalism and discretion when handling sensitive information, and be highly proficient with communication and project management platforms, databases, and other technology tools used to support clinical and research operations.
Successful candidates will be intellectually curious, proactive, adaptable, and eager to contribute to innovative work aimed at improving the integration of genomics into healthcare delivery and preventive medicine. This role is particularly well suited for individuals seeking meaningful clinical and research experience prior to pursuing advanced training in medicine, genetic counseling, public health, or related health professions. Candidates intending to apply to medical school, graduate programs in genetic counseling, or other health-related professional programs are especially encouraged to apply.

Core Responsibilities

• Coordinate administrative activities for research and clinical projects.
• Maintain accurate research and clinical records and enter data into secure databases.
• Prepare meeting materials, take meeting minutes, and assist with scheduling across multiple time zones.
• Support development of research materials, including IRB submissions, grant applications, surveys, manuscripts, abstracts, posters, and presentations.
• Conduct literature reviews and prepare concise written summaries.
• Assist with organization of shared files, publication tracking, and reference library management.

Clinical Responsibilities

• Support patient intake, scheduling, and clinic coordination.
• Assist with genomic testing coordination and clinic administrative duties under genetic counselor supervision.

Research Project Support

The GCA will support several ongoing genomics research initiatives by assisting with participant recruitment and communication, consent processes, survey distribution and tracking, medical record review, interview coordination, study documentation, and follow-up activities. The role also includes supporting study operations, troubleshooting workflow challenges, preparing presentations, and coordinating team communications.

Specific projects include:

LIVING:

The successful candidate will assist with recruitment outreach to potential study participants by phone and electronic communication methods. They will obtain consent for participation and import research information into study databases. They will distribute participant consent forms and surveys, send follow-up reminders, and distribute participant incentives. They will conduct condition-specific medical record reviews with appropriate guidance. They will schedule participant interviews and review transcripts, and record and distribute team meeting minutes.

BEACONS-NBS:

The successful candidate will assist with the collection of all meeting minutes, assure appropriate action items are listed, and that minutes are distributed. They will assist in the collection of study outcomes such as sending out study surveys and tracking to ensure optimal participation and response rates. They will assist the study genetic counselors to assure that participants receive proper return of results and follow-up. They will lead the passive recruitment aspect of the project, and assist with creating and maintaining the project regulatory binder and ensure other regulatory requirements are maintained. They will troubleshoot problems with the study project managers to work to produce solutions. They will assist with creating project presentations for internal and external audiences.

PopScreen (Pending Funding):

The GCAwill lightly assist the project team in years 1 and 2 of this yet to begin project. They will join the project in more depth in Year 3 after recruitment is complete to assist with operations of the project under the direction of the mPIs and Project Manager. S/he will assist with coordinating project meetings, logistics for in-person meetings and travel, and with managing interviews of health care providers including scheduling, tracking, and transcribing, as needed. S/he will assist with survey administration and can serve as an additional point of contact for anything the Coordinating Center might need from our clinical group or clinical sites. S/he will assist the investigative team with preparatory work for writing manuscripts, such as conducting literature searches, maintaining a reference library, and designing figures and tables for dissemination of research findings.

Media and Communications

• Assist with management of the program website, newsletters, and social media platforms.
• Help develop and revise digital and print communications materials.
• Track website and media analytics and support outreach efforts.

Development and Outreach

• Support donor relations and philanthropy initiatives.
• Assist with preparation and distribution of program updates and fundraising materials.

• Undergraduate degree
• Training or experience in a clinical or clinical research setting preferred
• Candidates who intend to apply to a genetic counseling program are encouraged to apply.

Remote

41-45 Avenue Louis Pasteur

40

Regular

Day (United States of America)

Pay Range

$25.26 - $36.12/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework