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Counsellor Jobs (NOW HIRING)

NorthEast Treatment Centers

Counselor

Philadelphia, PA · On-site

$45K - $50K/yr

The Counselor must receive annually twenty five (25) hours of training in areas supportive of the skill development required by NET and The Pennsylvania Department of Health, Bureau of Drug and ...

SUNY Potsdam

Counselor

Potsdam, NY · On-site

$67K/yr

Counselor Job Category Professional/Management FLSA Classification: Exempt Obligation: College Year If College Year, Please fill in period of no obligation: 1 month as approved by supervisor.

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How much do counsellor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for counsellor in the United States is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a counsellor, and why are they important?

To thrive as a Counsellor, you need a background in psychology or social work, often supported by a relevant degree and professional licensure. Familiarity with counselling frameworks, case management systems, and confidentiality protocols is typically required. Exceptional active listening, empathy, and communication skills help build trust and facilitate client progress. These skills and qualifications are vital for providing effective support, fostering client well-being, and maintaining ethical standards in practice.

What is a counsellor?

Counsellors are trained professionals who help individuals, couples, or groups address emotional, psychological, or behavioral issues. They provide a safe and confidential environment to talk about problems, explore feelings, and develop coping strategies. Counsellors use various therapeutic techniques to support clients in managing stress, anxiety, relationships, grief, or other life challenges. Their goal is to empower clients to improve their mental well-being and make positive changes. Counsellors may work in schools, healthcare facilities, private practice, or community organizations.

What types of clients and issues do counsellors typically encounter, and how does this impact day-to-day work?

Counsellors work with a diverse range of clients, including individuals, couples, families, and sometimes groups, each presenting unique challenges and backgrounds. Common issues addressed include stress, anxiety, depression, relationship difficulties, grief, and life transitions. This diversity means that counsellors must be adaptable, empathetic, and skilled in various therapeutic approaches. Daily responsibilities often include conducting one-on-one sessions, maintaining confidential client records, and collaborating with other mental health professionals to ensure comprehensive care.
More about Counsellor jobs
What cities are hiring for Counsellor jobs? Cities with the most Counsellor job openings:
What are the most commonly searched types of Counsellor jobs? The most popular types of Counsellor jobs are:
What states have the most Counsellor jobs? States with the most job openings for Counsellor jobs include:
What job categories do people searching Counsellor jobs look for? The top searched job categories for Counsellor jobs are:
Counsellor jobs near you
Infographic showing various Counsellor job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,812 per year, or $23.5 per hour.

Credit Counselor

American Consumer Credit Counseling

Newton, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

American Consumer Credit Counseling is a leading nonprofit agency dedicated to helping individuals and families achieve financial wellness through confidential counseling, debt management programs, and educational resources. With nationwide service delivered online and by phone, our mission is to empower clients to take control of their financial futures.
As a Credit Counselor, you will play a pivotal role in guiding clients toward improved financial health. You will provide personalized support and actionable solutions to help clients manage debt and build better financial habits.
Key responsibilities include:
  • Natural ability to build trust and rapport with clients from various backgrounds.
  • Be empathetic, a good listener, and comfortable having sensitive conversations about personal finances.
  • Ability to connect with people, understand their challenges, and guide them with compassion and clarity toward financial solutions.
  • Answer incoming calls from individuals seeking financial education or credit counseling support.
  • Conduct one-on-one credit counseling sessions with clients via phone by reviewing their budgets and providing personalized recommendations on financial solutions, including debt management programs, bankruptcy options, credit remediation, collections, and credit reporting issues.
  • Deliver financial education, create client budgets, and assist with the enrollment process into ACCC programs.
  • Process consumer applications by accurately entering client information and budget details into internal systems and affiliate databases.
  • Follow up with prospective clients to encourage them to begin or continue the counseling process.
  • Enroll qualified clients into appropriate debt consolidation or financial assistance programs.
  • Verify client-provided information using internal databases and approved information sources to ensure accuracy and compliance.
  • Assess client budgets, income, and debt obligations to identify opportunities for improvement
  • Educate clients on credit reports, credit scores, and strategies for maintaining healthy financial habits
  • Recommend tailored debt management plans and repayment strategies
  • Document client interactions and maintain accurate, confidential records

Requirements
Required Qualifications
  • High School Diploma or equivalent, Associates or Bachelors preferred
  • 1-2 years of experience in credit counseling, financial coaching, or debt management
  • Specialized Knowledge, Licenses, Certifications-NFCC Credit Counselor Certification (to be obtained within the first six months of employment)
  • Experience analyzing client budgets, income, and debt to create actionable repayment plans
  • Experience providing one-on-one counseling or coaching to clients in a confidential setting (phone and/or online)
  • Day-to-day proficiency with Microsoft Excel and Outlook
  • Authorized to work in the United States
  • Availability to work Mon-Thu 2:00-10:00 PM ET and Fri 12:00-8:00 PM ET

Physical Requirements
    • Prolonged sitting at a desk and working on a computer (up to 8+ hours/day)
    • Talking on the phone for extended periods of time
    • Frequent use of hands/fingers for typing and operating a keyboard, mouse, and phone
    • Ability to wear a headset for extended periods
    • Vision sufficient to read computer screens and documents
    • Hearing sufficient to understand customer conversations via phone
    • Occasional walking or standing, depending on office layout or home setup
    • Lifting up to 10-15 lbs., such as small office supplies or materials (optional; depends on setting)
Preferred Qualifications
  • Knowledge of credit reports, credit scoring, and consumer lending
  • Experience educating clients on credit reports, scores, and healthy financial habits
  • Experience recommending debt management plans and repayment strategies
  • Spanish language proficiency
  • Availability to work one Saturday per month

Working Conditions
  • Lifting & Physical Requirements: Employees may need to sit or stand for extended periods during the workday. The role may require occasional reaching, bending, or lifting of materials up to 15 pounds. Proper ergonomics and workspace setup are encouraged to ensure comfort and safety.
  • Work Environment: A quiet, dedicated workspace is required, free from distractions, to effectively perform job duties. Employees must maintain a professional environment for virtual meetings and client calls. Reliable internet access and a functional computer or device are essential for performing job functions.
  • Equipment and Tools: The company provides all necessary equipment, including a computer, phone, headset, and other tools required to perform job duties remotely. Employees are responsible for maintaining a reliable high speed internet connection to ensure smooth performance of job functions.
  • Work Schedule and Availability: Employees must adhere to their designated work hours and be available for scheduled meetings, calls, and tasks, unless time off or schedule adjustments have been approved in advance. Employees are also responsible for keeping their schedule up to date and notifying their supervisor of any changes to their working hours.

Benefits
  • Competitive hourly compensation of $21-$23 plus bonus opportunities
  • Comprehensive health insurance including medical, dental, and vision coverage
  • Medical and dependent Flexible Spending Account (FSA)
  • Short-Term and Long-Term Disability; Life Insurance
  • 401(k) retirement plan with company matching
  • Paid time off and paid holidays
  • Remote work flexibility
  • Professional development and training opportunities
  • Supportive team environment and mission-driven culture

Apply