Job Summary:
Couchbase is an operational data platform for AI that empowers businesses by providing a unified platform for performance and global scale. The Deployed Customer Engineer (DCE) acts as a technical bridge between Couchbase's engineering and customer goals, ensuring successful technical implementations and delivering strategic solutions. The role involves writing code, designing database architectures, and collaborating with customer teams to achieve business outcomes.
Responsibilities:
โข Technical Implementation & Development
โข Hands-on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
โข Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability.
โข Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG (Retrieval-Augmented Generation) patterns for modern AI applications.
โข Customer Integration & Success
โข Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed.
โข Problem Solving: Act as the "boots on the ground" to troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles.
โข Value Realization: Translate business requirements into technical milestones, ensuring the customer achieves a rapid Time-to-Value.
โข Cross-Functional Collaboration
โข Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real-world usage.
โข Sales Alignment: Partner with Solution Engineers to identify expansion opportunities by demonstrating the "art of the possible" within existing accounts.
Qualifications:
Required:
โข Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#).
โข Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL).
โข Ability to explain complex technical trade-offs to both developers and executive stakeholders.
โข Comfortable navigating Cloud environments (AWS, Azure, GCP) and container orchestration (Kubernetes/OpenShift).
โข 5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting.
โข Proven track record of deploying large-scale distributed databases or data intensive applications.
โข A drive to 'Attack Hard Problems' and the empathy to 'Be A Great Human' while working inside a customerโs environment.
Company:
Couchbase is a NoSQL cloud platform providing scalable data solutions for applications. Founded in 2009, the company is headquartered in Santa Clara, USA, with a team of 501-1000 employees. The company is currently Late Stage.