ZipRecruiter

Log In

1

Cots Implementation Jobs in Massachusetts (NOW HIRING)

Acumentrics

Senior Buyer

Walpole, MA

$90K - $100K/yr

... off-the-shelf (COTS) defense related products is a plus * Proven track record in contract ... Manage purchasing budgets and implement cost-reduction initiatives that protect quality and ...

Acumentrics

Senior Buyer

Walpole, MA

... off-the-shelf (COTS) defense related products is a plus * Proven track record in contract ... Manage purchasing budgets and implement cost-reduction initiatives that protect quality and ...

Acumentrics

Senior Buyer

Walpole, MA

$90K - $100K/yr

... off-the-shelf (COTS) defense related products is a plus * Proven track record in contract ... Manage purchasing budgets and implement cost-reduction initiatives that protect quality and ...

Prattwhitney

$120 - $150/hr

The successful candidate will drive the implementation of Model‑Based Systems Engineering (MBSE ... Familiarity with integrating COTS solutions. * Knowledge of DoDAF or UAF. * Understanding of ...

IC-CAP LLC

ISSE 3 102-090

Bedford, MA · On-site

Strong background in Patch/Configuration management, DevOps, and tier 3 support * Assist team to design, integrate, and implement JSIG/RMF Continuous Monitoring tools and processes * Integrate COTS ...

Trc Companies, Inc.

Senior GIS Project Manager

Boston, MA · On-site

$155 - $178.94/hr

Overview We are seeking a highly skilled and motivated Senior Project Manager (PM) with experience in electric utility operations implementing and integrating COTS solutions such as Geographic ...

Chipton Ross

Systems Test Engineer

Chelmsford, MA · On-site

$79.04/hr

... Plan, implement, test, document, and maintain solutions for integration and testing of in-house and COTS/GOTS components Translate customer requirements into system test solutions considering ...

previous pagenext page

Showing results 21-40

All JobsCots Implementation JobsCots Implementation Jobs in Massachusetts

Cots Implementation information

What is COTS implementation?

COTS implementation refers to the process of integrating Commercial Off-The-Shelf (COTS) software products into an organization’s existing systems and workflows. Instead of developing custom software from scratch, organizations use pre-built, commercially available solutions to meet their needs. This approach can save time and resources, but it also involves careful planning, customization, and testing to ensure the COTS product fits the organization's requirements. Proper COTS implementation includes selecting the right product, configuring it, migrating data, and training users.

What are some common challenges faced during COTS implementation projects, and how can candidates prepare to address them?

COTS (Commercial Off-The-Shelf) implementation projects often encounter challenges such as aligning the software’s standard functionality with unique business processes, managing stakeholder expectations, and handling integration with existing systems. Candidates can prepare by developing strong communication and problem-solving skills, gaining experience in requirements gathering, and familiarizing themselves with change management practices. Being adaptable and proactive in learning about the specific COTS products involved will help you quickly identify gaps and collaborate effectively with both technical teams and end-users.

What are the key skills and qualifications needed to thrive as a COTS Implementation Specialist, and why are they important?

To excel as a COTS (Commercial Off-The-Shelf) Implementation Specialist, you need a strong background in IT systems, project management, and business analysis, often supported by a relevant degree or certification. Familiarity with ERP, CRM, or other COTS platforms, as well as tools like SQL, integration middleware, and project management software, is typically required. Excellent problem-solving, communication, and stakeholder management skills help ensure smooth adoption and user satisfaction. These competencies are essential for delivering efficient, cost-effective technology solutions that align with organizational goals.

What is the difference between Cots Implementation vs Cots Support Specialist?

AspectCots ImplementationCots Support Specialist
Primary RoleDeploys and configures commercial off-the-shelf (COTS) software solutions for clientsProvides ongoing support, troubleshooting, and maintenance for COTS software post-implementation
Required SkillsProject management, technical configuration, client communicationTechnical troubleshooting, customer service, issue resolution
Work EnvironmentProject-based, client sites or remote, consulting firmsSupport centers, client sites, or remote
CertificationsOften requires certifications related to specific COTS products or project managementIT support certifications like CompTIA, vendor-specific support certifications

While Cots Implementation focuses on deploying and configuring software solutions, Cots Support Specialists handle ongoing support and troubleshooting. Both roles require technical knowledge and industry experience, but their primary responsibilities differ in the project lifecycle.

What are popular job titles related to Cots Implementation jobs in Massachusetts?

For Cots Implementation jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Cots Implementation jobs in Massachusetts look for?

The top searched job categories for Cots Implementation jobs in Massachusetts are:

What cities in Massachusetts are hiring for Cots Implementation jobs?

Cities in Massachusetts with the most Cots Implementation job openings:

Cots Implementation jobs near you
Infographic showing various Cots Implementation job openings in Massachusetts as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Technical Systems Analyst - 26-10634

Compu-Vision - IT

Cambridge, MA • Remote

Full-time, Contractor

Posted 4 days ago

Job description

Technical Systems Analyst

Location: Boston, MA
Duration: 12 months

Position Overview

We are seeking an experienced Technical Systems Analyst to provide Tier 2 IT application support for both custom-built and commercial off-the-shelf (COTS)/SaaS applications. The analyst will be responsible for troubleshooting technical issues, resolving escalated incidents and service requests, supporting application administration, and providing high-quality customer service.

The ideal candidate will have strong technical troubleshooting skills, experience supporting file-transfer systems such as MoveIT/SFTP, and the ability to analyze application issues, identify trends, and recommend improvements.

Key ResponsibilitiesApplication Support
  • Provide timely resolution for escalated service tickets and technical incidents.
  • Deliver high-quality technical support to end users through phone, chat, email, and other communication channels.
  • Troubleshoot application, network, and technical issues using available tools and technologies.
  • Utilize remote-access tools, SCCM, and other enterprise support tools as required.
  • Support both internally developed and COTS/SaaS applications.
  • Manage and maintain application-related ticket queues while meeting established SLAs.
  • Provide timely status updates to end users and stakeholders.
  • Document end-user interactions, troubleshooting steps, findings, and resolutions.
  • Escalate complex incidents to appropriate technical teams when necessary.
  • Maintain application documentation and ensure documentation meets established standards.
Application Monitoring & Process Improvement
  • Monitor applications and respond to system availability and service-degradation alerts.
  • Assist with administration and improvement of application performance monitoring solutions.
  • Analyze incident and service-ticket data to identify recurring issues and trends.
  • Recommend and implement process improvements and alternative technical solutions.
  • Evaluate existing applications and software against business and user requirements.
  • Analyze, design, recommend, and implement system changes as appropriate.
  • Support application administration and ongoing operational improvements.
File Transfer & Integration Support
  • Manage and support MoveIT or equivalent SFTP/file-transfer platforms.
  • Configure and troubleshoot automated file-transfer processes.
  • Investigate failed, delayed, or incomplete file transfers.
  • Monitor file-transfer workflows and resolve connectivity or configuration issues.
  • Coordinate with application and infrastructure teams to resolve integration-related problems.
ITSM & Change Management
  • Utilize ITSM tools to review incidents, service requests, and change-management activities.
  • Assist in assessing the potential impact and scope of system outages.
  • Participate in change-management processes and technical reviews.
  • Maintain accurate records of incidents, changes, resolutions, and application configurations.
Security & Compliance
  • Follow established security protocols and organizational standards.
  • Ensure application support activities comply with applicable security and operational requirements.
  • Protect system and user information while performing troubleshooting and administrative activities.
  • Adhere to established quality, security, and operational processes.
Required Qualifications
  • Minimum 3–5 years of relevant experience supporting or developing applications.
  • At least 3 years of full-time experience in application support or development in a relevant technology environment.
  • Hands-on experience managing MoveIT or an equivalent SFTP/file-transfer platform.
  • Experience configuring and troubleshooting automated file transfers.
  • Advanced troubleshooting skills across applications, networks, and technical environments.
  • Strong ability to analyze complex technical problems and identify appropriate solutions.
  • Excellent verbal, written, interpersonal, and technical documentation skills.
  • Strong customer-service orientation.
  • Ability to work effectively with end users, technical teams, and business stakeholders.
  • Ability to collaborate effectively while also working independently.
  • Strong attention to detail and ability to manage changing priorities.
  • Ability to reprioritize tasks based on business and operational needs.
  • Ability to provide 24x7 on-call support when scheduled.
Desired Qualifications
  • Experience with ITSM platforms, such as ServiceNow.
  • Experience with application monitoring, alerting, and performance-management tools.
  • Strong understanding of object-oriented design and development.
  • Experience supporting traditional monolithic applications.
  • Experience with distributed and microservices-based architectures.
  • Familiarity with AWS.
  • Familiarity with Amazon EKS and cloud-based application environments.
  • Understanding of Lambda and serverless concepts.
  • Knowledge of enterprise IT operations and application support practices.
  • Understanding of the Software Development Life Cycle (SDLC).
  • Experience working with incident, problem, change, and release-management processes.
  • Strong aptitude for learning new technologies.
  • Demonstrated interest in process improvement and operational efficiency.
Technical Skills
  • Application Support & Troubleshooting
  • Tier 2 IT Support
  • MoveIT / SFTP
  • Automated File Transfers
  • Incident & Request Management
  • ITSM / ServiceNow
  • SCCM
  • Remote Support Tools
  • Application Monitoring
  • Performance Monitoring
  • Network Troubleshooting
  • AWS
  • Amazon EKS
  • Serverless / Lambda
  • Microservices
  • Distributed Applications
  • Object-Oriented Development
  • SDLC
  • Change Management
  • Technical Documentation
Key Attributes
  • Excellent customer-service skills
  • Strong analytical and troubleshooting abilities
  • Clear and professional communication
  • Strong documentation skills
  • Team-oriented and collaborative
  • Ability to work independently
  • High level of professionalism
  • Strong attention to detail
  • Adaptable and willing to learn new technologies
  • Proactive approach to identifying and resolving recurring issues
  • Ability to work effectively in a fast-paced IT operations environment