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Cota Customer Service Jobs (NOW HIRING)

YAD Health

COTA

Elizabeth City, NC · On-site

$28 - $33/hr

Provide in-service education regarding patient care or occupational therapy services to rehab staff ... with customers, clients, co-workers and managers 19.Perform all other duties assigned by the ...

Legacy Health Care

Rehab Director - COTA

Waco, TX · On-site

$31 - $37/hr

As a Rehab Director (COTA or OT) with Legacy Healthcare Services, you serve as the primary Legacy ... Participates in clinical outcomes reporting and shares with the customer. * Manages staff schedules ...

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Cota Customer Service information

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How much do cota customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cota customer service in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.80 per hour, depending on experience, location, and employer.

What is a Cota Customer Service representative?

COTA Customer Service representatives are professionals who assist customers of the Central Ohio Transit Authority (COTA) with inquiries about bus routes, schedules, fares, and other transit-related services. They handle questions, resolve issues, and provide information to ensure a positive experience for riders. These representatives may work in person at transit centers, over the phone, or online. Their goal is to help customers navigate the public transportation system efficiently and address any concerns that may arise.

What skills and qualifications are needed to thrive as a Cota Customer Service representative?

To thrive as a Cota Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and Cota transit scheduling tools is often required. Patience, active listening, and a customer-focused attitude are essential soft skills for delivering effective support. These skills ensure prompt and accurate assistance to customers, fostering positive experiences and maintaining Cota's service reputation.

What are common challenges faced by Cota Customer Service representatives, and how can they be managed?

Cota Customer Service representatives frequently handle complex inquiries from patients, healthcare providers, and insurance partners, which can be challenging due to the need for accuracy and empathy. Balancing high call volumes while ensuring each customer receives personalized attention is another common challenge. Effective time management, ongoing training on healthcare regulations, and strong communication skills help representatives manage these demands. Additionally, working closely with team leads and utilizing available support resources contributes to a positive and efficient work environment.

What is the difference between Cota Customer Service vs Cota Sales Associate?

AspectCota Customer ServiceCota Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail stores, customer support centersRetail stores, direct customer interaction
Employer & Industry UsageUsed in retail and pharmacy sectors for customer support rolesCommon in retail stores for sales and product assistance

While both roles involve direct customer interaction within retail environments, Cota Customer Service focuses on assisting customers with inquiries, returns, and support, whereas Cota Sales Associates primarily engage in selling products and promoting sales. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities are hiring for Cota Customer Service jobs?

Cities with the most Cota Customer Service job openings:

What states have the most Cota Customer Service jobs?

States with the most job openings for Cota Customer Service jobs include:

What are popular job titles related to Cota Customer Service jobs?

For Cota Customer Service jobs, the most frequently searched job titles are:

Cota Customer Service jobs near you
Infographic showing various Cota Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,373 per year, or $20.9 per hour.

Part-Time COTA | King County

Seattle, WA

Puget Sound Home Health of King County
See more jobs at Puget Sound Home Health of King Countyexternal

$35 - $42/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Puget Sound Home Health & Hospice is seeking an experienced full-time Certified Occupational Therapy Assistants (COTA) for King County, (South Seattle/Renton). We are looking for someone just as passionate as we are about providing quality patient care.

Benefits:

  • $35-42, per hour, DOE

  • Free health concierge services including Hinge Health

  • Medical, Dental, and Vision insurance

  • Paid Life and AD&D insurance

  • STD, LTD, and various other voluntary insurance benefits

  • Paid PTO

  • Paid sick leave

  • Paid holidays

  • 401K matching

  • Employee Assistance Program

  • Company-wide celebrations and events

  • Mileage reimbursement

  • Tuition reimbursement

  • Paid on-the-job training

  • Flexible schedules

  • AMAZING teammates & leaders who are supportive, inclusive, and fun!

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:

  • Customer Second

  • Accountability

  • Passion for Learning

  • Love One Another

  • Intelligent Risk Taking

  • Celebration

  • Ownership

Advantages of working as a Certified Occupational Therapy Assistant (COTA) with Puget Sound Home Health & Hospice:

  • One-on-one time with your patients

  • Flexible scheduling to serve work/life balance

  • Working with patients in their home setting

  • Expanding on your skills and experience

  • Make a difference in the lives of patients and their families and enjoy building relationships

  • Clinicians manage their own schedules which allows for flexibility

  • Work with an amazing team!

Qualifications:

  • Licensed to practice as a Certified Occupational Therapy Assistant (COTA) within Washington state (or before your first day of work).

  • One to two years of appropriate experience as a Certified Occupational Therapy Assistant (COTA).

  • Possesses and maintains current BLS certification.

To learn more, call, or text our in-house recruiter Marta @ 425-320-9683

To learn more about Puget Sound Home Health & Hospice, please visit our website at http://pugetsoundhh.com/

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.