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Correctional Program Support Services Jobs in Tennessee

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Correctional Program Support Services information

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$24.1K

$41.1K

$51.7K

How much do correctional program support services jobs pay per year?

As of Sep 3, 2026, the average yearly pay for correctional program support services in Tennessee is $41,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $44,500.00 per year, depending on experience, location, and employer.

What is a correctional program support services?

A Correctional Program Support Services job involves assisting in the development, coordination, and administration of rehabilitation and support programs for incarcerated individuals. Responsibilities may include maintaining records, providing resources, and supporting case managers or correctional staff in implementing programs. The goal is to help individuals successfully reintegrate into society and reduce recidivism. This role requires organizational skills, attention to detail, and the ability to work in a correctional environment.

What are the typical daily responsibilities of a correctional program support services?

Team members in Correctional Program Support Services often coordinate and monitor rehabilitative and educational programs for inmates, assist with case management, and maintain accurate records of participant progress. Daily tasks may include conducting interviews or assessments, preparing reports, and collaborating with correctional officers, counselors, and external agencies. The work is highly varied and requires balancing administrative duties with direct participant interaction. This combination of responsibilities helps ensure programs operate smoothly and effectively address the needs of both the facility and the individuals it serves.

What are the key skills and qualifications needed for correctional program support services, and why are they important?

To thrive in Correctional Program Support Services, you typically need a background in criminal justice, social work, or a related field, along with strong organizational and case management skills. Familiarity with offender management information systems (OMIS), documentation software, and sometimes specialized certifications in counseling or corrections are valuable. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities set outstanding candidates apart. These competencies are crucial for effectively supporting rehabilitation programs, facilitating offender progress, and maintaining safety and compliance within correctional environments.

What can I do with a bachelor of science in correctional program support services?

A Bachelor of Science in Correctional Program Support Services prepares individuals for roles supporting correctional facilities, rehabilitation programs, and community supervision. Graduates can work as correctional case managers, program coordinators, or rehabilitation specialists, often requiring knowledge of criminal justice, counseling, and data management tools. These positions typically involve working in secure environments and may require background checks or certifications.

What are popular job titles related to Correctional Program Support Services jobs in Tennessee?

For Correctional Program Support Services jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Correctional Program Support Services jobs in Tennessee look for?

The top searched job categories for Correctional Program Support Services jobs in Tennessee are:

What cities in Tennessee are hiring for Correctional Program Support Services jobs?

Cities in Tennessee with the most Correctional Program Support Services job openings:

Correctional Program Support Services jobs near you
Infographic showing various Correctional Program Support Services job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,143 per year, or $19.8 per hour.

Program Support Coordinator

Housing Services - VOA Mid-States

Nashville, TN • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

POSITION TITLE: Program Support Coordinator
LOCATION: VOA DD Community, Nashville, TN
STATUS: Full Time, Hourly, Non-Exempt
PROGRAM: Intellectual & Developmental Disability Services
REPORTS TO: Director of Community
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp & Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one
Work Culture
Integrity Committee
Compassion Committee
Retention Committee
Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS:
The Program Support Coordinator serves as the in-house Quality Assurance (QA) and compliance support role for Developmental Disabilities Services. This position is responsible for coordinating, maintaining, and monitoring program and personnel records to ensure compliance with Kentucky Supports for Community Living (SCL) waiver requirements, Kentucky DIDD regulations, and Council on Accreditation (COA) Case Record Review (CRR) standards.
This role works closely with Vice President of Community, Executive Directors, Residential Services Coordinators, Home Managers, Human Resources, and Quality teams to ensure documentation is accurate, complete, current, and audit-ready always. The Program Quality & Compliance Assistant ensures staff are fully trained, credentialed, and approved prior to working independently.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
• High school diploma or equivalent required
• Coursework in office administration, human services, health services administration, or compliance preferred
• Proficiency in Microsoft Word, Excel, databases, and electronic record systems
• Strong attention to detail, confidentiality, and regulatory compliance
• Ability to manage multiple priorities and deadlines
• Satisfactory criminal background check
• Valid driver's license with satisfactory driving record
• Reliable transportation
RESPONSIBILITIES:
  1. Serve as the program level QA support responsible for file coordination, organization, and upkeep for programs operating under the Kentucky Supports for Community Living (SCL) waiver
  2. Ensure personnel and program records meet Kentucky DIDD documentation standards and COA Case Record Review (CRR) requirements
  3. Maintain records in an audit-ready manner, ensuring documentation is accurate, complete, current, and properly authorized
  4. Track missing, expired, or incomplete documentation and follow up with supervisors and staff to ensure timely correction
  5. Support Performance and Quality Improvement (PQI) activities, including documentation support, data tracking, and corrective action follow-up
  6. Ensure all staff complete required SCL, DIDD, and agency-mandated trainings prior to working independently or providing unsupervised services
  7. Schedule and track new hire orientation, mandatory trainings, refresher trainings, and annual requirements
  8. Maintain training compliance records and supporting documentation demonstrating staff readiness and competency
  9. Assist applicants with completing employment applications and ensure required documentation is submitted
  10. Coordinate onboarding documentation and support Human Resources in ensuring new employee files are complete and compliant
  11. Maintain employee personnel files in accordance with confidentiality and retention requirements
  12. Issue reminders to supervisory staff regarding required performance appraisals and follow up on missing evaluations
  13. Ensure the agency maintains current employee signatures, fingerprints, and required clearances.
  14. Tracks TB Skin Tests and drug screening for compliance with newly hired and tenured staff.
  15. Coordinate and oversee Cash on Hand (COH) records for individuals served, ensuring accuracy, completeness, and compliance with agency policy and DIDD requirements
  16. Reconcile Cash on Hand balances routinely and identify discrepancies for timely resolution
  17. Manage individual fund requests, ensuring proper authorization and alignment with person-centered plans
  18. Track and maintain receipts and supporting documentation for all individual fund expenditures in accordance with SCL and DIDD fiscal accountability standards
  19. Ensure individual financial records are audit-ready and available for review
  20. Serve as the first point of contact for employees, individuals served, families, and visitors
  21. Answer phones, route messages, and assist visitors appropriately
  22. Operate and coordinate maintenance of office equipment and supplies
  23. Coordinate scheduling of meeting spaces through Outlook
  24. Assist with employee recognition activities and general administrative duties as approved by leadership
  25. Manage administrative functions to enhance operational efficiency while maintaining regulatory compliance
  26. Model agency core values of integrity, compassion, diversity, commitment, and justice in all internal and external interactions
  27. Perform all other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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