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Cornerstone Remote Jobs in Alabama (NOW HIRING)

Hexagon AB

Project Manager (Remote- US)

Madison, AL · On-site +1

Remote Req Id: 3055 Responsibilities Octave project managers lead large-scale software ... Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Hexagon AB

CAD Implementer, Remote- US

Madison, AL · On-site +1

Remote Req Id: 3049 Responsibilities Octave is seeking a CAD System Consultant to lead the ... Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

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Cornerstone Remote information

How do Cornerstone Remote employees typically collaborate and stay connected while working remotely?

At Cornerstone Remote, employees often use a combination of digital communication tools such as video conferencing, instant messaging, and project management platforms to stay connected and collaborate effectively. Regular virtual meetings and team check-ins help maintain alignment on goals and foster a sense of community, even when working apart. Additionally, the company encourages open communication and provides resources for remote teamwork, ensuring that employees feel supported and engaged. This collaborative approach helps remote team members overcome isolation and remain productive.

What is the difference between Cornerstone Remote vs Learning and Development Specialist?

AspectCornerstone RemoteLearning and Development Specialist
CredentialsTypically requires experience with Cornerstone LMS, certifications in e-learning or HRRequires training or certification in L&D, HR, or related fields
Work EnvironmentRemote, tech-focused, often in HR or training departmentsUsually in corporate or organizational settings, may be remote or onsite
Industry UsageUsed across various industries for talent management and trainingPrimarily in corporate, education, or nonprofit sectors

Cornerstone Remote professionals focus on implementing and managing Cornerstone LMS solutions remotely, while Learning and Development Specialists design and deliver training programs, often within organizations. Both roles may overlap in skills but differ in primary responsibilities and work settings.

What is a Cornerstone Remote job?

Cornerstone Remote jobs refer to employment opportunities offered by Cornerstone OnDemand, a company specializing in cloud-based learning, talent management, and human resources software, that can be performed remotely. These positions allow employees to work from anywhere, typically requiring reliable internet access and the ability to collaborate virtually with team members. Remote roles at Cornerstone may include positions in software development, customer support, sales, marketing, and more. Working remotely for Cornerstone provides flexibility and the opportunity to join a global team without relocating. Remote employees are expected to meet company standards for productivity and communication.

What skills and qualifications are needed to thrive as a remote Learning Management System (LMS) administrator using Cornerstone?

To thrive as a Cornerstone Remote LMS Administrator, you need expertise in e-learning platforms, data management, and instructional design, typically supported by a relevant degree or equivalent experience. Familiarity with the Cornerstone OnDemand platform, SCORM compliance, and reporting tools is highly valued, and certifications in Cornerstone or learning technologies are beneficial. Strong communication, problem-solving, and self-motivation are crucial soft skills for collaborating with dispersed teams and supporting end-users remotely. These competencies ensure the effective deployment, maintenance, and optimization of learning solutions across an organization.
What are the most commonly searched types of Cornerstone jobs in Alabama? The most popular types of Cornerstone jobs in Alabama are:
What are popular job titles related to Cornerstone Remote jobs in Alabama? For Cornerstone Remote jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Cornerstone Remote jobs in Alabama look for? The top searched job categories for Cornerstone Remote jobs in Alabama are:
Cornerstone Remote jobs near you
Infographic showing various Cornerstone Remote job openings in Alabama as of August 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 46% In-person, and 54% Remote job distribution.

Remote - Healthcare Call Center Representative

VXI Global Solutions

Montgomery, AL • On-site, Remote

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 2 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you passionate about delivering exceptional customer service and building meaningful relationships?
As a Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they get the most out of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, your objective is to deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
  • Customer Interactions:
    • Manage inquiries in areas such as Member Services, Medicare, and Billing.
    • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

  • Quality Service:
    • Uphold the organization's philosophy of extraordinary customer relations.
    • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

  • Problem Resolution:
    • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
    • Document all member interactions meticulously following established procedures.

  • Healthcare Knowledge
    • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
    • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

  • Operational Excellence
    • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
    • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

  • Performance Metrics:
    • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

  • Compliance and Ethics:
    • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
    • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

  • Tools and Systems:
    • Use multiple systems/screens while assisting callers effectively
    • Navigate CRM, EMR/EHR, and ticketing platforms effectively

What You Bring:
  • Experience:
    • Minimum of two (2) years of customer service or healthcare member-interaction experience.
    • Previous call center experience and/or prior experience in the health insurance industry (preferred).

  • Education:
    • High School Diploma or GED required.

  • Skills:
    • Outstanding written and verbal communication skills.
    • Proven analytical and problem-solving abilities.
    • Ability to respond concisely and clearly to customer queries.
    • Strong critical thinking and problem-solving skills.
    • Typing speed of at least 35 WPM with a 5% or lower error rate.

Success Factors for Working from Home
  • To thrive in this remote role, you'll need:

  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

What You Will Get:
  • Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
  • Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
  • Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
  • Career Growth: Abundant advancement opportunities within the organization.
  • Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
  • Unique Perks:
    • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
    • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Join Our Team:
If you are motivated to make a meaningful impact in the lives of others, we want to hear from you. Apply today to embark on a rewarding career where your skills and dedication will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What VXI Global Solutions employees say

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