Core Analyst Jobs (NOW HIRING)

Under direct supervision of the Core Systems Manager, The Core Systems Analyst II will assist in operational support of core banking system and related ancillary applications. This role focuses on managing core banking system functions, resolving moderately complex issues, handling routine support tasks, and contributing to the system enhancements and integrations. This position requires that the individual work in office.

Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Essential Duties and Responsibilities:

• Support daily operations of Fiserv DNA, Q2 and other ancillary applications including batch monitoring, system performance, and ensuring optimal systems performance.
• Troubleshoot and resolve moderately complex system, data, and integration issues.
• Maintain and administer system configurations, parameters, and user access controls.
• Coordinate and support system upgrades, patches, and enhancements.
• Perform detailed testing (UAT, regression, performance) and validate results.
• Analyze business requirements and translate them into system solutions, partnering with the Core Systems Manager on implementation.
• Support and maintain integrations between core and peripheral systems.
• Develop and maintain reports, queries, and data extracts per business requirements.
• Assist Core Systems Manager in automation of workflows and data processes.
• Ensure adherence to change management, incident management, and problem management processes.
• Monitor vendor ticketing systems to ensure issues are documented accurately and resolved timely.
• Collaborate with the Core Systems Manager to communicate system changes and upgrades to stakeholders in a clear and timely manner.
• Collaborate with business units, IT, and vendors for requirement analysis and provide technical assistance to reach requirements.
• Monitor vendor performance and escalate issues as needed.
• Identify inefficiencies and implement process improvements in coordination with Core Systems Manager.
• Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed.
• Other duties as assigned

Supervisory Responsibilities: This position has no supervisory responsibility.

Qualifications

• Moderate to Advance knowledge of Core Systems, databases, or banking applications.
• Basic Knowledge of API Integration and analyzing the debug and logs.
• Bachelor’s degree in Information Technology, Computer Science, or a related field or an equivalent combination of education and experience.
• Minimum 1-3 years of experience in bank and banking systems
• Experience with project management methodologies and Software Development Life Cycle (SDLC) is preferred.
• Ability to multi-task in a fast-paced environment
• Experience with the DNA and Q2 systems is preferred but not required

Physical/Mental Demands & Work Environment:

The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and frequent interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which they are free to move about at will. The work environment is typically quiet to a moderate noise level.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time.

I have read and understand the duties and responsibilities of this position.

See qualifications above.

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