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Copilot Studio Jobs in Virginia (NOW HIRING)

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SR MS Power Platform Developer

VA · On-site

$126K - $155K/yr

Govern and develop using Power Platform products including Power Apps, Power Automate, Power BI, Copilot Studio, AI Builder, Power Pages, component libraries * Define and enforce environment strategy ...

WorkNovas LLC

Machine Learning Engineer

Richmond, VA · On-site

In this role, you will work at the intersection of LLMs, autonomous agents, retrieval-augmented generation (RAG), and enterprise-scale systems, leveraging Azure AI Foundry, Copilot Studio, and modern ...

Axon

Senior D365 F&O Solutions Analyst

Sterling, VA · Hybrid

Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and ...

Axon

Senior D365 F&O Solutions Analyst

Sterling, VA · On-site

Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and ...

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Copilot Studio information

What is the salary of Copilot developer?

The salary of a Copilot developer varies depending on experience, location, and company size, but generally ranges from $80,000 to $150,000 annually. Skilled developers with expertise in AI, machine learning, and programming languages like Python or JavaScript tend to earn higher salaries. Compensation may also include benefits such as bonuses, stock options, and professional development opportunities.

What are the main challenges faced by professionals working in Copilot Studio roles, and how can they overcome them?

Professionals working in Copilot Studio roles often encounter challenges such as adapting to rapidly evolving AI technologies and integrating them seamlessly with existing workflows. Staying up-to-date with frequent updates, understanding user requirements, and ensuring smooth collaboration with developers, designers, and end-users are essential for success. To overcome these challenges, it's important to engage in continuous learning, participate in cross-functional meetings, and leverage available training resources to stay current with platform features and best practices.

Which 3 jobs will survive AI?

Jobs that require complex human interaction, creativity, and critical thinking, such as healthcare professionals, skilled tradespeople, and creative roles like designers or writers, are more likely to persist alongside AI advancements. These roles often involve emotional intelligence, nuanced judgment, and hands-on skills that AI cannot easily replicate.

How much does Copilot Studio pay as you go?

Copilot Studio offers pay-as-you-go options that typically depend on the specific services or features used, with costs varying based on usage volume and project scope. Pricing details are usually provided upon request or through their official platform, and users may need to have relevant skills or accounts to access certain features.

What can I do with a Copilot Studio license?

A Copilot Studio license typically provides access to AI-powered tools for content creation, automation, and collaboration within the platform. It enables users to develop, test, and deploy AI models or workflows, often requiring familiarity with coding or AI concepts. The license supports productivity and innovation in a creative or technical environment.

What is Copilot Studio?

Copilot Studio is a platform by Microsoft that enables users to build, customize, and deploy AI-powered copilots and chatbots for various business scenarios. It allows both technical and non-technical users to create conversational AI experiences without extensive coding knowledge. Copilot Studio integrates with Microsoft 365 and other services, making it easier to automate processes, answer questions, and enhance productivity. Users can leverage pre-built templates or design custom workflows to meet specific needs.

What are the key skills and qualifications needed to thrive as a Copilot Studio Developer, and why are they important?

To thrive as a Copilot Studio Developer, you need a solid background in software development, automation, and familiarity with low-code/no-code platforms, often supported by a degree in computer science or a related field. Proficiency with Microsoft Power Platform, Copilot Studio tools, and integration with APIs and cloud services is typically required. Strong problem-solving, collaboration, and communication skills help developers translate business needs into effective automated solutions. These skills are crucial for building scalable, user-friendly applications that streamline processes and add value within organizations.
What are popular job titles related to Copilot Studio jobs in Virginia? For Copilot Studio jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Copilot Studio jobs in Virginia look for? The top searched job categories for Copilot Studio jobs in Virginia are:
What cities in Virginia are hiring for Copilot Studio jobs? Cities in Virginia with the most Copilot Studio job openings:
Copilot Studio jobs near you
Infographic showing various Copilot Studio job openings in Virginia as of July 2026, with employment types broken down into 34% Full Time, 63% Part Time, and 3% Contract. Highlights an 39% Physical, 1% Hybrid, and 60% Remote job distribution.
Dynamics 365 Customer Service & Contact Center Architect

Dynamics 365 Customer Service & Contact Center Architect

United Airlines

Mclean, VA

$160K/yr

Other

Posted 24 days ago

United Airlines rating

7.8

Company rating: 7.8 out of 10

Based on 337 frontline employees who took The Breakroom Quiz

9th of 26 rated airlines

Job description

Job Description:
Dynamics 365 CCaaS & Copilot Studio Architect

Location: New York, NY | Atlanta, GA | Chicago, IL
Employment Type: Fulltime
Work Authorization: Must be legally authorized to work in the United States without current or future employer sponsorship. Capgemini is unable to provide visa sponsorship for this position.

Role Overview

Capgemini is seeking a Dynamics 365 CCaaS & Copilot Studio Architect to lead the endtoend architecture, design, and technical governance of enterprisescale contact center and customer experience (CX) solutions built on the Microsoft ecosystem.

This role is responsible for translating business and CX requirements into secure, scalable, and highly available CCaaS architectures, while providing handson architectural leadership across solution design, integrations, AI enablement, and deployment.

Key Responsibilities
CCaaS & CX Architecture
  • Own the endtoend architecture for Dynamics 365based Contact Center (CCaaS) solutions
  • Design holistic solutions covering interaction intake, routing, agent experience, orchestration, integrations, security, and operational tooling
  • Define CCaaS architecture patterns, standards, and guardrails to ensure platform consistency and extensibility
  • Translate business and CX requirements into architecture designs that are scalable, maintainable, and secure
Dynamics 365 Platform Design
  • Architect solutions across Dynamics 365 Customer Service including:
    • Case management, workflows, automation, SLAs, and knowledge management
  • Design Omnichannel capabilities such as chat, messaging, email, and unified agent desktop workloads
  • Architect voice and telephony integrations including routing, IVR, call handling, and recordings (where applicable)
  • Design agent and supervisor experiences with queues, skillsbased routing, and performance visibility
  • Ensure designs support operational KPIs such as service level, AHT, FCR, CSAT, and containment
Copilot Studio & AI Architecture
  • Architect Copilot Studiobased virtual agent and conversational AI solutions
  • Design conversational flows, orchestration patterns, and AIassisted customer and agent interactions
  • Define bottoagent handoff patterns with contextual awareness and escalation logic
  • Establish AI integration patterns for selfservice, agent assist, knowledge surfacing, and automation
  • Apply responsible AI, governance, and compliance principles
Integration Architecture
  • Design endtoend integrations between CCaaS platforms and enterprise systems using Azurebased integration services
  • Define interface contracts, canonical data models, and transformation logic
  • Architect integrations across CRM, identity, telephony, workforce management, quality and recording systems, analytics platforms, and downstream systems of record
  • Ensure integrations meet resiliency, performance, security, and scalability requirements
Data, Security & NonFunctional Requirements
  • Design CCaaS data architecture across Dataverse, interaction metadata, transcripts, cases, and operational metrics
  • Define data governance, privacy, retention, and lineage controls, including PII protection
  • Design security architecture using Microsoft Entra ID, rolebased access control, managed identities, Key Vault, and leastprivilege principles
  • Define and validate nonfunctional requirements including availability, scalability, performance, and disaster recovery
Environment, ALM & Delivery Governance
  • Define environment strategies across development, test, UAT, preproduction, and production
  • Establish ALM and CI/CD patterns for Dynamics 365, Power Platform, Copilot Studio, and Azure components
  • Produce and own architectural artifacts including HLDs, LLDs, integration designs, and solution standards
  • Review implementations for architecture alignment and prevent design drift
  • Provide handson technical guidance to delivery teams and support cutover, golive, and stabilization
Required Qualifications
  • 12+ years of experience in solution or technical architecture roles
  • Deep handson experience with contact center and customer service platforms
  • Strong expertise in Dynamics 365 Customer Service and Omnichannel
  • Proven experience architecting conversational AI and virtual agent solutions using Copilot Studio
  • Strong Azure integration and security architecture background
  • Experience designing enterprisescale, highly available solutions in regulated environments
  • Excellent communication skills with the ability to influence technical and nontechnical stakeholders
Preferred Qualifications
  • Largescale CCaaS modernization or transformation experience
  • Power Platform architecture and governance experience
  • Experience working in complex enterprise or financial services environments

For this role, the gross annual base salary range is $160,650 to 201,495 / yearly for a full-time position. This range covers base pay only; we will discuss any bonuses, incentives, and benefits during the hiring process. Your exact offer will depend on objective, job-related factors - like your experience, skills, and qualifications - in line with our fair pay principles. If a collective labour agreement applies to this role, we will share the relevant pay scale details with you. Note: We never ask about your current or past salary during our recruitment process.

What United Airlines employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

Social media

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