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Copay Assistance Program Jobs in Atlanta, GA (NOW HIRING)

Specialty Billing Technician

Atlanta, GA · On-site

$20.25 - $26/hr

... and proactively identifying copay assistance opportunities. * Responsible for proactive ... Responsible for maintaining a deep understanding of and assisting patients with assistance programs ...

PHARMACY TECHNICIAN

Lithonia, GA · On-site

$16 - $19.50/hr

... or copay assistance to patients with prescription balances. * Understands and implements ... Successful completion of an ASHP accredited technician training program or enrollment in a ...

PHARMACY TECHNICIAN

Lithonia, GA

$16 - $19.50/hr

... or copay assistance to patients with prescription balances. * Understands and implements ... Successful completion of an ASHP accredited technician training program or enrollment in a ...

Senior Project Engineer

Flowery Branch, GA · Remote

$90K - $118K/yr

A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account ... Employee Assistance Program * Health Advocate support resources for mental/behavioral health ...

Senior Project Engineer

Lilburn, GA · Remote

$91K - $118K/yr

A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account ... Employee Assistance Program * Health Advocate support resources for mental/behavioral health ...

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Copay Assistance Program information

See Atlanta, GA salary details

$9

$16

$23

How much do copay assistance program jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for copay assistance program in Atlanta, GA is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are the key skills and qualifications needed to thrive in a Copay Assistance Program Coordinator role, and why are they important?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a Copay Assistance Program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is a Copay Assistance Program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.
What are popular job titles related to Copay Assistance Program jobs in Atlanta, GA? For Copay Assistance Program jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Copay Assistance Program jobs in Atlanta, GA look for? The top searched job categories for Copay Assistance Program jobs in Atlanta, GA are:
Specialty Billing Technician

Specialty Billing Technician

Walgreens

Atlanta, GA • On-site

$20.25 - $26/hr

Full-time

Posted 14 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,170 frontline employees who took The Breakroom Quiz

98th of 109 rated pharmacies


Job description


Responsible for the accurate billing and collection of third party and patient payments for products and services rendered.
Job Responsibilities (listed in order of importance and/or time spent)
  • Submit timely, accurate invoices to payer for products and services provided.
  • Correctly determine quantities and prices for products and services billed.
  • Verify services and products are correctly authorized and required documentation is on file.
  • Ensure all Medicare documentation is received from the medical provider and submitted to Danville.
  • Review reports to maximize generic substitution opportunities.
  • Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.
  • Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).
  • Process reimbursement checks/payment in accordance with policy.
  • Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.
  • Review, research and resolve all third party chargebacks in a timely manner.
  • Assist with any third party audits, in accordance with company policy.
  • Process and file all SDL (submit direct link) claims in accordance with company policy.
  • Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.
  • Responsible for proactive communication to patients and providers regarding referral/prescription status.
  • Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.
  • Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.

External Basic Qualifications
  • High School Diploma or equivalent.
  • Pharmacy Technician license, in states where required.
  • Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
  • Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.
  • Experience entering data into databases (e.g., MS Excel).
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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