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Copay Assistance Program Jobs in Connecticut (NOW HIRING)

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.25 - $21/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.25 - $21/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Ambulatory Pharmacy Liaison

New Haven, CT · On-site

$17.50 - $21.25/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Pharmacy Technician

Hamden, CT

$17.25 - $21/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Pharmacy Technician

Hamden, CT

$17.25 - $21/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.25 - $21/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.25 - $21/hr

Providing prior authorization services, including insurance benefit investigation, copay assistance ... Interfaces with program administrators for reimbursement assistance programs sponsored by the drug ...

Yale New Haven Health

Pharmacy Technician-Retail

New Haven, CT · On-site

$17.50 - $21.25/hr

... copay assistance, discount cards, manufacturer coupons, 340-b pricing options, etc. ? Accurately ... program. EXPERIENCE 6-months Pharmacy technician experience or healthcare experience required ...

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All JobsCopay Assistance Program JobsCopay Assistance Program Jobs in Connecticut

Copay Assistance Program information

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are the key skills and qualifications needed to thrive in a copay assistance program coordinator role?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a copay assistance program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is a copay assistance program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.

What are popular job titles related to Copay Assistance Program jobs in Connecticut?

For Copay Assistance Program jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Copay Assistance Program jobs in Connecticut look for?

The top searched job categories for Copay Assistance Program jobs in Connecticut are:

What cities in Connecticut are hiring for Copay Assistance Program jobs?

Cities in Connecticut with the most Copay Assistance Program job openings:

Copay Assistance Program jobs near you
Infographic showing various Copay Assistance Program job openings in Connecticut as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution.

Pharmacy Technician

Yale New Haven Health

Hamden, CT • On-site

$17.25 - $21/hr

Full-time

Re-posted 27 days ago

Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
This position will support the management of patients requiring Specialty Pharmacy Medications. Providing prior authorization services, including insurance benefit investigation, copay assistance, foundation support, and insourcing the dispensing function of Specialty Medications. This position will require ordering the Specialty medications and deliver to individuals as required.
EEO/AA/Disability/Veteran
Responsibilities
  • 1. Identification and qualification of patients eligible for medication patient assistance programs and foundations. Interfaces with program administrators for reimbursement assistance programs sponsored by the drug manufacturer. Tracks, documents, and reports out cost savings associated with patient assistance drug recovery programs and provides updates to pharmacy management. Provides manufacturer coupons to patients, if available.
  • 2. Assists the pharmacist in all operational activities of the pharmacy in order to optimize customer satisfaction and maximize profitability of the pharmacy. The specific duties would include customer relations, computer and prescription filling, drug orders and inventory, marketing, accounting and any supportive tasks involved with workflow. Responsible for knowledge of the Policies and Proceedures (as they pertain to operations, quality assurance, goals and priorities).
  • 3. Customer Service- communicate with patients in a friendly, welcoming manner with greeting provided by management. Completion of updating accurate demographic information such as address, birthdate, insurance information and allergies. Setting up appropriate pick-up or delivery times via telephone or in person. Responsible for conducting a benefits investigation to find a patients insurance if the patient is unable to provide. The "Service for Excellence" mission provided by YNHH is the main focus. Awareness of all of the "non-negotiables" (10/5 rule, no venting, library voices, AIDET and the Pledge to Service of Excellence).
  • 4. Computer and prescription filling- demonstrates proficiency in cross-funtional areas of the department, including (but not limited to) QS/1, Mckesson ordering process, Epic, Epic Specialty, Emdeon, Macro Helix, INFOR and the DSS website. Responsibilities also include awareness of specific programs (MAP, Workers Comp, Columbus House, etc) and how to process prescriptions within these programs. Responsibility for regulatory awareness and reporting of medication errors through RL Solutions.
  • 5. Drug Orders and Inventory - accumulate information on prescription drugs needed. Place and transmit orders daily into Mckesson. Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days. Review backordered items to see if another source can be ordered. Review and verify 340B reports. Fulfillment of prescription orders in a timely and accurate manner. Maintain the cleanliness and organization of the dispensary, responsible for cycle counts throughout the pharmacy, as well as quarterly review and removal of outdated products.
  • 6. Performs other tasks directed by Manager, Outpatient Pharmacy Services, or other Pharmacy Management team members.

Qualifications
EDUCATION
High School Diploma or equivalent required with additional broad training in fields such as medical office administration, pharmacy technician, social services or similar vocations generally obtained through completion of associate's degree program, or pharmacy technician training program.
EXPERIENCE
6-months Pharmacy technician experience or healthcare experience required; retail/specialty experience preferred. (Successful completion of an academic or military pharmacy technician training program will be considered equivalent to one year of pharmacy technician experience.) Excellent customer service and communication skills are required.
LICENSURE
Active Connecticut Pharmacy Technician Registration without restrictions AND Active Pharmacy Technician Certification Board (PTCB) certification or equivalent within 1 year (12 months) of hire.
SPECIAL SKILLS
Strong customer service skills and independant problem solving is a requirement. Must have excellent communication skills and the ability to prioritize and multitask/change tasks frequently and quickly. Knowledge of drug products preferred. Knowledge of requirements of the pharmaceutical industries Medication Patient Assistance Programs is helpful. Must be competent with Microsoft Office applications, including Excel and Access. Must have patient management expertise.
PHYSICAL DEMAND
N/A
YNHHS Requisition ID
187533

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