General Description JOIN OUR TEAM AS A RECEPTIONIST (PART TIME) Responsible clerical and public contact work in obtaining, maintaining, and providing information regarding a variety of One Stop Shop operations. Provides utmost customer service with professional and courteous response via telephone, in person, in writing and on-line. Essential Job Functions Serves as first point of contact at the front desk with anyone coming into the office.
Verifies inquiries and directs visitors to appropriate One Stop Shop team member or program upon arrival for visit. Provides support with internal programs, setting up classrooms for events, and maintains sign-in sheet for guests to log in. Routes incoming calls to appropriate Cooperative Extension team members.
Provides support with the commercial kitchen. Assists Cooperative Extension team members as needed. Occasionally, requires lifting and assembling objects weighing up to 25lbs.
Knowledge, Skills and Abilities Utmost professional customer service skills required and must be provided at all times. Commercial kitchen knowledge preferred. Knowledge of standard office methods and procedures.
Ability to maintain records/files, process correspondence. Ability to meet and deal with the public effectively and courteously, and disseminate information. Ability to establish and maintain effective working relationships with employees and the public.
Ability to communicate effectively via telephone, in person, in writing and on-line. Ability to read for comprehension. Ability to use a computer and related software (Microsoft Word, PowerPoint, Excel, Outlook).
Minimum Requirements PHYSICAL SKILLS: Ability to lift up to 25 pounds and assemble tables and chairs for events. . May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects
Ability to communicate effectively using verbal, written, and visual communication. EDUCATION, TRAINING AND EXPERIENCE: Graduation from high school or possession of an acceptable equivalency diploma. Three (3) years' of experience in customer service duties in a professional setting involving frequent public contact.
One (1) year of experience using a personal computer and related software required. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021