At Cafe Rio, we make fresh tortillas by hand, and we take our flavor-focused, chef-inspired, category-innovating food seriously, so it delivers both for our raving fans who have been with us from the beginning, and newcomers experiencing our signature sweet pork for the first time. Behind the burritos and salads, we run a smart, scrappy, high-performing marketing machine that delivers real results and real value for the customers we love so much.
That team is growing! And we're searching for a Digital Performance Manager who owns customer acquisition. Not just clicks. Not just impressions. Real traffic, real conversions, and real impact on restaurant performance.
If you love data, challenging the status quo, optimizing funnels, and scaling campaigns that move the needle - you'll fit right in.
What You'll Own (aka Your Playground)
Paid Acquisition
Lead paid media strategy across Meta, Google, TikTok, YouTube, and CTV
Manage agency partners with weekly performance reviews
Recommend and allocate budgets based on performance, seasonality, and growth opportunities
Build and evolve testing roadmaps that improve CAC, ROAS, and traffic over time
Plan and execute media strategies for seasonal campaigns, menu launches, and LTOs
Traffic & Growth Strategy
Drive acquisition across paid, organic, CRM, and promotions
Align paid media with CRM offers and promotional calendars
Scale high-performing promotions and amplify key brand moments
Launch geo-targeted campaigns to support underperforming locations
Support local store activations with smart paid amplification
3rd Party Delivery (3PD) Performance
Own strategy and performance on 3PD and 3rd Party Catering platforms
Optimize visibility, promotions, and traffic across delivery platforms
Manage vendor relationships and hold partners accountable to performance
Acquisition Funnel & Conversion Optimization
Improve app install rates and digital ordering growth
Help optimize landing pages and online ordering UX for conversion
Ensure accurate tracking, attribution clarity, and clean data flow
Continuously identify and remove friction across the customer journey
SEO, Reputation & Store Visibility
Lead proactive and reactive reputation strategies
Improve store ratings and digital presence
Optimize local store pages and on-site SEO
Partner with teams to protect and elevate brand perception online
Reporting & Analytics (No Guesswork Here)
Own reporting in Google Analytics and paid media platforms
Translate performance data into clear insights and action plans
Monitor traffic, conversion, CAC, ROAS, and attribution health
Present performance in a way that is honest, actionable, and easy to understand
Who You Are
Data-driven, but not robotic
Strategic thinker who also executes
Comfortable challenging "what's always been done" and defending smart decisions
Accountable - if you say it will happen, it happens
Curious, scrappy, and always testing something better
Able to balance brand, performance, and burritos (equally important)
What Success Looks Like
Smarter budget allocation that drives efficient growth
Strong agency partnerships with clear accountability
Improved conversion rates and cleaner attribution
Scalable campaigns that support both national and local restaurant performance
A marketing engine that runs as fresh as our tortillas - daily and consistently
What You Bring (Qualifications)
7-8+ years of experience in digital marketing, growth marketing, or performance marketing
Proven experience managing multi-channel paid media (Meta, Google, YouTube, TikTok; CTV a plus)
Strong track record of owning budgets, agency relationships, and performance outcomes
Experience optimizing full-funnel performance (acquisition, conversion, attribution, and retention alignment)
Hands-on experience with Google Analytics (GA4), conversion tracking, and attribution modeling
Experience in multi-location, QSR, retail, or franchise environments strongly preferred
Familiarity with 3rd party delivery platforms (DoorDash, Uber Eats, Grubhub, ezCater), etc. is a major plus
Demonstrated ability to translate data into strategy and clear business decisions
Comfortable challenging partners and advocating for smarter testing, spend, and strategy
Highly organized, accountable, and execution-focused (you do what you say you're going to do)
Bachelor's degree in marketing, Business, or related field (or equivalent real-world experience)
Compensation & Perks
Competitive salary range
Bonus potential based on performance
Comprehensive benefits package including medical, dental, and vision
Monthly Cafe Rio Rewards (eat for free!)
Work provided cell phone (or cell phone stipend, depending on preference)
Paid time off and holidays (because burritos taste better when you're rested)
A high-performing, low-ego team that cares about results and each other
Why Cafe Rio?
Because we believe you can be high-performing and human. We work hard, move fast, and care deeply about delivering on what we say we're going to do. No fluff. No ego. Just great food, great people, and marketing that actually works.
Plus... unlimited bragging rights for helping more people find their next favorite burrito.