Conversion Coordinator Jobs in Arizona (NOW HIRING)

Job Summary:
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions. The Conversions Supervisor oversees client payroll system migration projects, managing client communication, project planning, and resource coordination to ensure accurate and timely conversions from legacy platforms to PRISMHR.
Responsibilities:
• Serve as the primary liaison for newly acquired organizations, building strong relationships and ensuring a smooth transition for their clients.
• Interface directly with conversion clients to communicate project timelines, milestones, and expectations, providing regular status updates and proactive risk management.
• Collaborate with clients, internal teams, and vendors to gather and validate critical payroll, tax, and benefits data required for system migration.
• Act as a trusted advisor, guiding clients through the conversion process and setting clear expectations for deliverables and responsibilities.
• Develop and maintain detailed project plans, including resource allocation, timelines, and risk mitigation strategies.
• Assess project complexity to determine resource needs and adjust plans to ensure successful completion within tight deadlines.
• Monitor overall project health, track progress against goals, and implement corrective actions when necessary to maintain quality and timeliness.
• Complete post-project evaluations to identify lessons learned and drive continuous improvement.
• Grow into a subject matter expert on the System Conversions process, understanding workflows, dependencies, and best practices.
• Review legacy system configurations and map equivalent setups in PrismHR to ensure accurate and seamless migration.
• Identify gaps in data or configuration and lead root-cause analysis to resolve issues quickly and effectively.
• Participate in and lead innovation projects aimed at improving speed, efficiency, and quality of conversions.
• Provide guidance and support to team members, assisting with issue resolution and coordinating additional resources as needed.
• Lead by example to foster a culture of accuracy, accountability, and teamwork.
• Offer constructive feedback on associate performance related to meeting deadlines and maintaining quality standards.
• Work closely with the System Conversions Manager on resource assignments and strategic priorities.
• Ensure all conversions meet compliance standards and deliver a positive client experience that supports retention and satisfaction.
• Conduct meticulous data validation and reconciliation to confirm accuracy before go-live.
• Document issues and resolutions thoroughly, maintaining transparency and accountability throughout the project lifecycle.
• Regular attendance at the assigned work location for our corporate office locations is an essential job function. For team members who are located in or near the Chandler, AZ and Duluth, GA offices, this is an in-office position.
• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.
Qualifications:
Required:
• Bachelor's degree or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.
• 2-4 years of payroll, benefits, and tax administration required.
• 2-3 years of leadership experience managing direct reports.
• Experience with project management software tools, methodologies and best practices.
• Prior experience in system conversion or implementation required.
• Ability to solve problems and make decisions based on the best information available, including resolving crisis situations and developing resolutions between parties.
• Prior experience converting/implementing clients and working in the HCM/PEO industry to help improve our ability to quickly convert clients with quality, focusing on client and employee retention.
• Experience seeing projects through from start to finish, ensuring every task is completed.
• Skilled in resolving conflicts within the team and with other departments to maintain a positive work environment.
• Flexibility to adapt to changing business needs and regulatory environments.
• Ability to inspire and motivate team members to achieve their best performance.
• Strong decision-making skills, particularly in high-pressure situations, to make informed choices that benefit the team and organization.
• Effective delegation skills to ensure tasks are completed efficiently and team members are empowered.
• High emotional intelligence to understand and manage one's own emotions and those of others.
• Ability to communicate a clear vision and direction for the team, fostering a sense of purpose and commitment.
• Maintains a strong work ethic, reliability, and commitment to excellence in all responsibilities, with a focus on integrity, confidentiality, and continuous improvement.
• Ability to apply strong analytical skills and critical thinking to evaluate financial data, identify trends and recommend improvements. Demonstrate sound judgment in handling complex financial matters.
• Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
Preferred:
• Experience with Prism and HR Pyramid preferred.
Company:
VensureHR is the direct employer services business unit of Vensure Employer Solutions, the largest privately held organization in the HR technology and services sector, delivering workforce solutions to businesses of all sizes. Founded in 2004, the company is headquartered in Chandler, USA, with a team of 1001-5000 employees. The company is currently Late Stage.