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Conversational Designer Jobs (NOW HIRING)

Sovos

Senior Conversation Designer

Atlanta, GA · On-site

$98K - $104K/yr

... • Own conversational UX standards---tone, escalation, disambiguation, and fallback handling ... designing for multilingual audiences (English required; Spanish or Portuguese a plus) • Bachelor ...

Sovos

Senior Conversation Designer

$104K - $111K/yr

... • Own conversational UX standards---tone, escalation, disambiguation, and fallback handling ... designing for multilingual audiences (English required; Spanish or Portuguese a plus) • Bachelor ...

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

... Designer to join our Service Design team ... This role is central to managing and optimizing our conversational AI agents across multiple ...

Sovos Compliance

Senior Conversation Designer

Atlanta, GA · On-site

$90K - $120K/yr

Own conversational UX standards---tone, escalation, disambiguation, and fallback handling---across ... Experience designing for multilingual audiences (English required; Spanish or Portuguese a plus)

Sovos Compliance

Senior Conversation Designer

Hopkins, MN · On-site

$90K - $120K/yr

Own conversational UX standards---tone, escalation, disambiguation, and fallback handling---across ... Experience designing for multilingual audiences (English required; Spanish or Portuguese a plus)

Cresta

Associate Conversational AI Designer

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

Walgreens

Senior Designer, Conversational AI

Deerfield, IL · On-site

$79K - $127K/yr

The Senior Designer communicates concepts that meet both user needs and business objectives with experience working in conversational AI. Responsible for mentoring less experienced designers. Job ...

Bjak Sdn Bhd

Conversation Designer, HCI

New York, NY · On-site

Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows. * Define how the AI sets expectations, signals uncertainty, asks for input, and ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

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All JobsConversational Designer Jobs

Conversational Designer information

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$35.5K

$83.1K

$110K

How much do conversational designer jobs pay per year?

As of Jun 29, 2026, the average yearly pay for conversational designer in the United States is $83,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is the highest paid design job?

Senior roles such as Lead Designer, Creative Director, or UX Director tend to be the highest paid in the design field, often earning six-figure salaries. These positions require extensive experience, leadership skills, and expertise in design tools and user experience strategies.

What do conversational designers do?

Conversational designers create the dialogue and interactions for chatbots, voice assistants, and other conversational interfaces. They analyze user needs, craft natural language scripts, and use tools like NLP to ensure smooth, effective communication between humans and technology.

What jobs can DT get you?

A Conversational Designer can pursue roles such as chatbot developer, voice interface designer, or UX designer specializing in conversational experiences. These roles often require skills in natural language processing, user experience design, and familiarity with tools like dialogue management platforms. The job typically involves creating intuitive interactions for virtual assistants, customer service bots, or voice-activated devices.

What is a Conversational Designer?

A Conversational Designer is a professional who creates and optimizes the flow and content of interactions between humans and conversational interfaces, such as chatbots, voice assistants, and other AI-powered communication tools. They blend expertise in user experience (UX) design, linguistics, psychology, and technology to craft natural, engaging, and effective conversations. Their goal is to ensure users can easily and intuitively interact with digital assistants to achieve their objectives. Conversational Designers often collaborate with developers, product managers, and other stakeholders to build seamless and user-friendly conversational experiences.

How do Conversational Designers typically collaborate with developers and other stakeholders during the chatbot development process?

Conversational Designers work closely with developers, product managers, and sometimes UX researchers to ensure the chatbot's dialogue flows are both natural and technically feasible. They often create conversation scripts, user journey maps, and sample dialogues, which are reviewed and iterated upon with feedback from the team. Regular meetings and collaborative tools are used to align design vision with technical constraints, ensuring the end product meets user needs while functioning smoothly. This cross-functional collaboration is key to delivering an engaging and effective conversational experience.

What are the key skills and qualifications needed to thrive as a Conversational Designer, and why are they important?

To thrive as a Conversational Designer, you need expertise in linguistics, UX design principles, and an understanding of conversational AI, often supported by experience in copywriting or interaction design. Familiarity with conversational AI platforms (like Dialogflow, Rasa, or IBM Watson) and prototyping tools is typically required. Strong communication, empathy, and user-centric thinking are vital soft skills for crafting engaging, natural dialogues. These skills ensure the development of intuitive, effective conversational experiences that meet user needs and business goals.

How much do conversational AI designers make?

Conversational AI designers typically earn between $70,000 and $130,000 annually, depending on experience, location, and the complexity of projects. Senior roles or those with specialized skills in natural language processing and machine learning can command higher salaries. Many professionals in this field also benefit from opportunities to work with advanced tools and collaborative teams.

What is the difference between Conversational Designer vs UX Writer?

AspectConversational DesignerUX Writer
CredentialsTypically requires degrees or certifications in UX design, human-computer interaction, or related fieldsOften has backgrounds in writing, communications, or UX design
Work EnvironmentDesigning chatbots, voice assistants, and conversational interfacesCreating microcopy, UI text, and content for digital products
Industry UsageUsed in AI, chatbot, voice app developmentCommon in app, web, and product design teams
Search/Comparison IntentFocuses on designing conversational flows and interactionsFocuses on crafting clear, engaging UI text

While both roles involve user experience and content creation, Conversational Designers specialize in designing interactive dialogue systems like chatbots and voice interfaces. UX Writers focus on crafting the text that guides users within digital products. Both roles often collaborate but serve distinct functions in the user experience process.

More about Conversational Designer jobs
What cities are hiring for Conversational Designer jobs? Cities with the most Conversational Designer job openings:
What states have the most Conversational Designer jobs? States with the most job openings for Conversational Designer jobs include:
What job categories do people searching Conversational Designer jobs look for? The top searched job categories for Conversational Designer jobs are:
Conversational Designer jobs near you
Infographic showing various Conversational Designer job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $83,148 per year, or $40 per hour.
Senior Conversation Designer

Senior Conversation Designer

Sovos

Atlanta, GA • On-site

$98K - $104K/yr

Full-time

Posted 28 days ago

Key responsibilities

  • Design dialog flows, intents, entity models, and prompt templates for customer-facing chat and deflection channels.

  • Build and maintain AI agents in low/no-code platforms, including defining tools, grounding, and establishing guardrails.

  • Partner with Knowledge Management to curate and shape content sources bots rely on, ensuring articles are bot-ready.

Job description

Job Summary:
Sovos is a global leader in tax compliance solutions, transforming how businesses navigate regulatory landscapes. As a Senior Conversation Designer, you will design and improve AI agents for customer support, ensuring effective and engaging interactions across various channels.
Responsibilities:
• Design dialog flows, intents, entity models, and prompt templates for Sovos' bot portfolio across customer-facing chat and deflection channels
• Build and maintain AI agents in low/no-code platforms (TheLoops, Einstein Bots, Ask Sovi), including tool/function definitions, grounding, and guardrails
• Own conversational UX standards---tone, escalation, disambiguation, and fallback handling---across a ~100-product catalog
• Partner with Knowledge Management to identify, curate, and shape the content sources bots rely on, ensuring articles are bot-ready
• Write, edit, and localize bot-facing copy in Sovos' voice, coordinating with regional teams on Portuguese, Spanish, and Turkish variants
• Define and track containment, deflection, escalation, and CSAT metrics per flow
• Run A/B tests and structured tuning cycles; report results and learnings to support leadership
• Triage bot failures, misroutes, and negative feedback; drive fixes through the product and content roadmap
• Act as the conversational design authority for GSS; review and approve bot changes from vendors and internal teams
• Represent support's voice in roadmap discussions with AI vendors (TheLoops, Salesforce) and internal product teams (Ask Sovi)
Qualifications:
Required:
• 5+ years in conversation design, AI UX, or content design, including at least 2 years building production customer-support bots
• Hands-on experience with at least one enterprise conversational AI or AI-agent platform (TheLoops, Intercom Fin, Ada, Kore.ai, Salesforce Einstein Bots, Dialogflow, or similar)
• Demonstrated experience with prompt engineering, RAG, and grounding AI agents in enterprise knowledge bases
• Experience designing for multilingual audiences (English required; Spanish or Portuguese a plus)
• Bachelor's degree in UX, Linguistics, Communications, HCI, or related field; equivalent experience accepted
• A strong portfolio of shipped support or self-service bots, with the ability to move fluidly between flow diagrams, prompt files, and analytics dashboards
• A writer-first mindset---you know that tone, clarity, and brevity are what make a bot feel good
• Systems thinker who can manage a 100-product catalog, multiple languages, and several agents simultaneously
• Fluent English communicator, able to operate across US, LATAM, and EMEA time zones
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire
Company:
Sovos provides IT-driven global tax, compliance, and trust solutions for businesses in an evolving regulatory landscape. Founded in 1979, the company is headquartered in Wilmington, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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