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Conversational Designer Jobs (NOW HIRING)

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

... Designer to join our Service Design team ... This role is central to managing and optimizing our conversational AI agents across multiple ...

Sovos

Senior Conversation Designer

$104K - $111K/yr

... • Own conversational UX standards---tone, escalation, disambiguation, and fallback handling ... designing for multilingual audiences (English required; Spanish or Portuguese a plus) • Bachelor ...

Sovos

Senior Conversation Designer

$104K - $111K/yr

... • Own conversational UX standards---tone, escalation, disambiguation, and fallback handling ... designing for multilingual audiences (English required; Spanish or Portuguese a plus) • Bachelor ...

Sovos Compliance

Senior Conversation Designer

Atlanta, GA · On-site

$90K - $120K/yr

Own conversational UX standards---tone, escalation, disambiguation, and fallback handling---across ... Experience designing for multilingual audiences (English required; Spanish or Portuguese a plus)

Sovos Compliance

Senior Conversation Designer

Hopkins, MN · On-site

$90K - $120K/yr

Own conversational UX standards---tone, escalation, disambiguation, and fallback handling---across ... Experience designing for multilingual audiences (English required; Spanish or Portuguese a plus)

Cresta

Associate Conversational AI Designer

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

Walgreens

Senior Designer, Conversational AI

Deerfield, IL · On-site

$79K - $127K/yr

The Senior Designer communicates concepts that meet both user needs and business objectives with experience working in conversational AI. Responsible for mentoring less experienced designers. Job ...

Bjak Sdn Bhd

Conversation Designer, HCI

New York, NY · On-site

Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows. * Define how the AI sets expectations, signals uncertainty, asks for input, and ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

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All JobsConversational Designer Jobs

Conversational Designer information

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$35.5K

$83.1K

$110K

How much do conversational designer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for conversational designer in the United States is $83,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a Conversational Designer?

A Conversational Designer is a professional who creates and optimizes the flow and content of interactions between humans and conversational interfaces, such as chatbots, voice assistants, and other AI-powered communication tools. They blend expertise in user experience (UX) design, linguistics, psychology, and technology to craft natural, engaging, and effective conversations. Their goal is to ensure users can easily and intuitively interact with digital assistants to achieve their objectives. Conversational Designers often collaborate with developers, product managers, and other stakeholders to build seamless and user-friendly conversational experiences.

How do Conversational Designers typically collaborate with developers and other stakeholders during the chatbot development process?

Conversational Designers work closely with developers, product managers, and sometimes UX researchers to ensure the chatbot's dialogue flows are both natural and technically feasible. They often create conversation scripts, user journey maps, and sample dialogues, which are reviewed and iterated upon with feedback from the team. Regular meetings and collaborative tools are used to align design vision with technical constraints, ensuring the end product meets user needs while functioning smoothly. This cross-functional collaboration is key to delivering an engaging and effective conversational experience.

What are the key skills and qualifications needed to thrive as a Conversational Designer, and why are they important?

To thrive as a Conversational Designer, you need expertise in linguistics, UX design principles, and an understanding of conversational AI, often supported by experience in copywriting or interaction design. Familiarity with conversational AI platforms (like Dialogflow, Rasa, or IBM Watson) and prototyping tools is typically required. Strong communication, empathy, and user-centric thinking are vital soft skills for crafting engaging, natural dialogues. These skills ensure the development of intuitive, effective conversational experiences that meet user needs and business goals.

What is the difference between Conversational Designer vs UX Writer?

AspectConversational DesignerUX Writer
CredentialsTypically requires degrees or certifications in UX design, human-computer interaction, or related fieldsOften has backgrounds in writing, communications, or UX design
Work EnvironmentDesigning chatbots, voice assistants, and conversational interfacesCreating microcopy, UI text, and content for digital products
Industry UsageUsed in AI, chatbot, voice app developmentCommon in app, web, and product design teams
Search/Comparison IntentFocuses on designing conversational flows and interactionsFocuses on crafting clear, engaging UI text

While both roles involve user experience and content creation, Conversational Designers specialize in designing interactive dialogue systems like chatbots and voice interfaces. UX Writers focus on crafting the text that guides users within digital products. Both roles often collaborate but serve distinct functions in the user experience process.

More about Conversational Designer jobs
What cities are hiring for Conversational Designer jobs? Cities with the most Conversational Designer job openings:
What states have the most Conversational Designer jobs? States with the most job openings for Conversational Designer jobs include:
What job categories do people searching Conversational Designer jobs look for? The top searched job categories for Conversational Designer jobs are:
Conversational Designer jobs near you
Infographic showing various Conversational Designer job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 48% Full Time, 49% Part Time, 1% Temporary, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $83,148 per year, or $40 per hour.
AI Conversation Designer

AI Conversation Designer

Checkr

Denver, CO • On-site

$90K - $112K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

About CheckrCheckr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.
We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.
What you'll do
  • Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
  • Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
  • Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
  • Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
  • Develop and maintain comprehensive documentation for AI agent workflows and processes.
  • Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
  • Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
  • Lead special projects as required to support evolving AI capabilities and business needs.

What you bring
  • 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
  • Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
  • Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
  • Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
  • Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
  • Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
  • Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Pay Transparency Disclosure
We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
On-target Earnings OR Base Salary range (Denver, CO)
$90,000-$112,000 USD
On-target Earnings OR Base Salary range (Nashville, TN)
$82,000-$102,000 USD
What We Offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation, and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

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