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Conversational Designer Jobs (NOW HIRING)

Engineer

Thompsons Station, TN ยท On-site

$85K - $100K/yr

Virtual Agent / Conversational Designer โ€ข Strong hands-on and leadership experience in ServiceNow Virtual Agent Designer โ€ข Practical experience on NLU intent and utterance authoring โ€ข Strong ...

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Conversational Designer information

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$35.5K

$83.1K

$110K

How much do conversational designer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for conversational designer in the United States is $83,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a conversational designer?

A Conversational Designer is a professional who creates and optimizes the flow and content of interactions between humans and conversational interfaces, such as chatbots, voice assistants, and other AI-powered communication tools. They blend expertise in user experience (UX) design, linguistics, psychology, and technology to craft natural, engaging, and effective conversations. Their goal is to ensure users can easily and intuitively interact with digital assistants to achieve their objectives. Conversational Designers often collaborate with developers, product managers, and other stakeholders to build seamless and user-friendly conversational experiences.

What are the key skills and qualifications needed to thrive as a conversational designer, and why are they important?

To thrive as a Conversational Designer, you need expertise in linguistics, UX design principles, and an understanding of conversational AI, often supported by experience in copywriting or interaction design. Familiarity with conversational AI platforms (like Dialogflow, Rasa, or IBM Watson) and prototyping tools is typically required. Strong communication, empathy, and user-centric thinking are vital soft skills for crafting engaging, natural dialogues. These skills ensure the development of intuitive, effective conversational experiences that meet user needs and business goals.

How do conversational designers typically collaborate with developers and other stakeholders during the chatbot development process?

Conversational Designers work closely with developers, product managers, and sometimes UX researchers to ensure the chatbot's dialogue flows are both natural and technically feasible. They often create conversation scripts, user journey maps, and sample dialogues, which are reviewed and iterated upon with feedback from the team. Regular meetings and collaborative tools are used to align design vision with technical constraints, ensuring the end product meets user needs while functioning smoothly. This cross-functional collaboration is key to delivering an engaging and effective conversational experience.

What is the difference between Conversational Designer vs UX Writer?

AspectConversational DesignerUX Writer
CredentialsTypically requires degrees or certifications in UX design, human-computer interaction, or related fieldsOften has backgrounds in writing, communications, or UX design
Work EnvironmentDesigning chatbots, voice assistants, and conversational interfacesCreating microcopy, UI text, and content for digital products
Industry UsageUsed in AI, chatbot, voice app developmentCommon in app, web, and product design teams
Search/Comparison IntentFocuses on designing conversational flows and interactionsFocuses on crafting clear, engaging UI text

While both roles involve user experience and content creation, Conversational Designers specialize in designing interactive dialogue systems like chatbots and voice interfaces. UX Writers focus on crafting the text that guides users within digital products. Both roles often collaborate but serve distinct functions in the user experience process.

How much do conversational designers make?

Conversational designers typically earn between $70,000 and $120,000 annually, depending on experience, location, and industry. Entry-level roles may start around $60,000, while senior positions or specialized skills can command higher salaries. Knowledge of tools like NLP platforms and strong communication skills are often valued in this field.

How to become a conversational designer?

To become a conversational designer, develop skills in user experience, natural language processing, and dialogue flow design through relevant education or training. Gaining experience with tools like chatbots and voice assistants, along with understanding user behavior, is essential. Building a portfolio of conversational projects can also improve job prospects in this field.
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What cities are hiring for Conversational Designer jobs?

Cities with the most Conversational Designer job openings:

What states have the most Conversational Designer jobs?

States with the most job openings for Conversational Designer jobs include:

Infographic showing various Conversational Designer job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $83,148 per year, or $40 per hour.

Senior Agentic Experience Designer (Contractor)

Firsthand

New York, NY โ€ข On-site

$111K - $119K/yr

Full-time

Posted 6 days ago


Job description

About Firsthand
Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.
While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platformโ„ข powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company's expertise accessible in real time, adapting to consumers' interests and guiding them towards the information they need to take action. Central to the platform is Lakebedโ„ข, the company's AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.
Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.
Firsthand is headquartered in NYC, with team members working together in-office three days a week.
Contract-to-hire | 3-6 Months
About the Role
Firsthand is looking for a Senior Contract Agentic Experience Designer to rethink and optimize how users engage with AI-powered brand experiences across a portfolio of priority campaigns.
Sitting at the intersection of interaction design, conversational UX, and growth design, you'll translate campaign objectives into intentional, measurable user experiences by designing how users enter, navigate, engage with, and take action within an experience.
This is not a traditional visual design role. We're looking for someone who thinks deeply about user behavior, interaction patterns, experience progression, and measurable outcomes while designing within an existing product and technical framework.
Initially a 3-6 month engagement, this role will support approximately 2-3 design-intensive campaigns at a time while helping us establish the principles and patterns for a scaled Agent Experience Design practice.
What You'll Do
  • Translate campaign goals into intended user behaviors, experience strategies, and clear design hypotheses.
  • Design end-to-end agent experiences, including composition, interaction patterns, content hierarchy, conversational flows, progression, and CTAs.
  • Partner with Solutions Consulting to ensure experiences are technically feasible, measurable, and aligned with campaign objectives.
  • Review behavioral and performance data to identify opportunities for iteration and optimization.
  • Conduct pre-launch experience-quality reviews and ensure experiences meet the intended design strategy.
  • Develop reusable interaction patterns, design principles, and frameworks across campaigns.
  • Identify product configurability or instrumentation gaps that limit experience quality, measurement, or scalability.
  • Partner with Product and Engineering on targeted improvements that unlock stronger, more reusable experiences.
  • Help define the remit, skills, methods, and Product capabilities required for a permanent Agent Experience Design function.

What We're Looking For
Your background may resemble a Growth Designer, Interaction Designer, Conversational Designer, or performance-oriented Product Designer more than a conventional visual designer.
  • Significant experience designing digital experiences where engagement, behavior, or conversion is a core measure of success.
  • Strong interaction design skills across flows, states, progression, hierarchy, and calls to action.
  • Experience with conversational interfaces, AI products, agent experiences, or emerging interaction models is highly valuable.
  • Strong understanding of behavioral or growth-oriented UX and how design decisions influence user action.
  • Experience developing design hypotheses and using quantitative signals to evaluate and improve experiences.
  • Comfort interpreting performance data and translating insights into concrete design changes.
  • Ability to design creatively within existing product and technical constraints.
  • Strong cross-functional collaboration skills across technical, product, analytics, and client-facing teams.

What You'll Help Build
Beyond individual campaigns, your work will help establish the foundations of Firsthand's Agent Experience Design practice, including reusable design principles and interaction patterns, a stronger approach to experience briefs and pre-launch QA, and recommendations for the Product and measurement capabilities needed to scale.
How to Apply
If you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!
Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.