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Conversational Designer Jobs (NOW HIRING)

Cresta

Associate Conversational AI Designer

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

Bjak Sdn Bhd

Conversation Designer, HCI

New York, NY · On-site

Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows. * Define how the AI sets expectations, signals uncertainty, asks for input, and ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

Blink UX

Senior AI Conversation Designer

Bellevue, WA · On-site

$125K - $138K/yr

Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...

Blink UX

Senior AI Conversation Designer

Bellevue, WA · On-site +1

$125K - $138K/yr

Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...

Blink UX

Senior AI Conversation Designer

Bellevue, WA · On-site +1

$125K - $138K/yr

Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...

Corning

As a Product Designer, Employee Experience & Conversational AI , you will design and improve digital experiences across ServiceNow and Moveworks platforms. You will focus on simplifying how employees ...

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Conversational Designer information

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$35.5K

$83.1K

$110K

How much do conversational designer jobs pay per year?

As of Jul 21, 2026, the average yearly pay for conversational designer in the United States is $83,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What do conversational designers do?

Conversational designers create the dialogue and user experience for chatbots, voice assistants, and other conversational interfaces. They design natural language interactions, write scripts, and use tools like NLP (Natural Language Processing) to ensure smooth communication between users and technology. Their work often involves understanding user needs, testing interactions, and refining responses for clarity and effectiveness.

What is a Conversational Designer?

A Conversational Designer is a professional who creates and optimizes the flow and content of interactions between humans and conversational interfaces, such as chatbots, voice assistants, and other AI-powered communication tools. They blend expertise in user experience (UX) design, linguistics, psychology, and technology to craft natural, engaging, and effective conversations. Their goal is to ensure users can easily and intuitively interact with digital assistants to achieve their objectives. Conversational Designers often collaborate with developers, product managers, and other stakeholders to build seamless and user-friendly conversational experiences.

Is UX still in demand?

UX roles, including those for Conversational Designers, remain in high demand as companies prioritize user experience and customer engagement. Skills in user research, prototyping, and familiarity with design tools are valuable in this growing field, which is expected to continue expanding with advancements in AI and voice interfaces.

How to become a conversation designer?

To become a conversation designer, develop skills in user experience, linguistics, and scripting, often through courses or self-study in areas like UX design, natural language processing, or human-computer interaction. Gaining experience with chatbot platforms, voice assistants, and tools like Adobe XD or Figma can be beneficial, along with building a portfolio of conversational flows. A background in psychology, communication, or related fields can also support entry into the role.

How do Conversational Designers typically collaborate with developers and other stakeholders during the chatbot development process?

Conversational Designers work closely with developers, product managers, and sometimes UX researchers to ensure the chatbot's dialogue flows are both natural and technically feasible. They often create conversation scripts, user journey maps, and sample dialogues, which are reviewed and iterated upon with feedback from the team. Regular meetings and collaborative tools are used to align design vision with technical constraints, ensuring the end product meets user needs while functioning smoothly. This cross-functional collaboration is key to delivering an engaging and effective conversational experience.

How much do conversation designers make?

Conversation designers typically earn between $70,000 and $120,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills in natural language processing or AI may command higher salaries.

What are the key skills and qualifications needed to thrive as a Conversational Designer, and why are they important?

To thrive as a Conversational Designer, you need expertise in linguistics, UX design principles, and an understanding of conversational AI, often supported by experience in copywriting or interaction design. Familiarity with conversational AI platforms (like Dialogflow, Rasa, or IBM Watson) and prototyping tools is typically required. Strong communication, empathy, and user-centric thinking are vital soft skills for crafting engaging, natural dialogues. These skills ensure the development of intuitive, effective conversational experiences that meet user needs and business goals.

What is the difference between Conversational Designer vs UX Writer?

AspectConversational DesignerUX Writer
CredentialsTypically requires degrees or certifications in UX design, human-computer interaction, or related fieldsOften has backgrounds in writing, communications, or UX design
Work EnvironmentDesigning chatbots, voice assistants, and conversational interfacesCreating microcopy, UI text, and content for digital products
Industry UsageUsed in AI, chatbot, voice app developmentCommon in app, web, and product design teams
Search/Comparison IntentFocuses on designing conversational flows and interactionsFocuses on crafting clear, engaging UI text

While both roles involve user experience and content creation, Conversational Designers specialize in designing interactive dialogue systems like chatbots and voice interfaces. UX Writers focus on crafting the text that guides users within digital products. Both roles often collaborate but serve distinct functions in the user experience process.

More about Conversational Designer jobs
What cities are hiring for Conversational Designer jobs? Cities with the most Conversational Designer job openings:
What states have the most Conversational Designer jobs? States with the most job openings for Conversational Designer jobs include:
What job categories do people searching Conversational Designer jobs look for? The top searched job categories for Conversational Designer jobs are:
Conversational Designer jobs near you
Infographic showing various Conversational Designer job openings in the United States as of July 2026, with employment types broken down into 48% Full Time, 51% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $83,148 per year, or $40 per hour.
Senior Customer Experience Consultant - Conversational Design

Senior Customer Experience Consultant - Conversational Design

TTEC Digital

Austin, TX • Remote

$100K - $130K/yr

Full-time

Re-posted 4 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks an innovative and creative Conversational UI Dialog Designer to assist in the design, implementation, and tuning of Intelligent Virtual Assistants (IVAs) – also known as virtual agents that leverage Artificial Intelligence (AI). As a Conversational Designer, you will be responsible for shaping the personality and conversational flow of IVAs to ensure customers receive a ‘human’ AI experience. By partnering with our Conversational AI Engineers, you will leverage your extensive language background to script and structure dialogs that are engaging and natural, and aligned with the desired IVA persona.
 
With the customer journey and experience at the forefront of everything you do, you’ll help determine the most appropriate next action and language necessary to produce an exceptional customer interaction — all while developing an AI personality that is engaging and memorable.
 
This is a 100% remote opportunity with limited travel requirements.
What You Will Do:
  • Serve as a trusted advisor to clients, providing expert guidance on customer experience automation strategy and best practices in conversational design, contact center operations, and CX technology.
  • Cultivate strong relationships with clients and partners, delivering timely and accurate deliverables that inspire confidence and trust.
  • Responsible for project success, ensuring timelines and objectives are met with precision and efficiency.
  • Author customer journey storyboards, process flows, and interaction scripts that clearly illustrate the end customer experience for both business and technical stakeholders
  • Author and deliver professional, effective presentations to client stakeholders
  • Follow best practices for developing engaging bot personas that engage users and properly represent the brand
  • Ensure the IVA interaction design and end experience reflect the intended persona
  • Help ‘train’ the IVA both before and after launch to deliver meaningful and accurate responses, taking into account all segments of the target user population
  • Collaborate with AI technical, consulting, and knowledge teams to develop a solution that exceeds client expectations
  • Analyze multifaceted performance data (both qualitative and quantitative), present findings to stakeholders and develop recommendations to improve performance
  • Maintain awareness of clients’ business goals and constraints, ensuring our recommendations are framed in terms that will resonate with decision-makers
  • Participate in the design and continuous improvement of standard methods and artifacts for the Conversational Design team
  • Support revenue growth by developing recommendations for follow-on services on projects already landed and in delivery, leveraging client management and interpersonal skills
  • Contribute to internal and external thought leadership content development
What You Will Bring:
  • 3+ years’ experience in corporate consulting, ideally with enterprise clients
  • 2+ years’ experience with natural language AI technology, GenAI, speech recognition, and/or machine learning
  • 2+ years in UX writing, microcopy, linguistics, and/or writing for AI systems
  • Training and/or experience in User-Centered Design principles and User Research
  • Fluency with modern diagram tools such as LucidChart and Miro
  • Demonstrable experience working successfully in cross-functional teams
  • Experience with audio recording and production is a plus
  • Bachelor's level degree in a related field required
#LI-JF1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.