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Conversational Ai Analyst Jobs (NOW HIRING)

Checkr

AI Conversation Designer

Denver, CO · On-site

The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive ...

Talivity

AI Systems Analyst, HR Technology

$40 - $60/hr

Familiarity with AI/ML applications in HR (e.g., candidate matching, conversational AI, talent intelligence). * Excellent analytical, problem-solving, and client communication skills. * Ability to ...

Saransh Inc

Conversational AI QA Lead

Irving, TX · On-site

- Conversational AI QA Lead - chatbots Locations: Irving/Dallas, Texas FULL TIME Day to Day job ... Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a ...

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive ...

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Conversational Ai Analyst information

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How much do conversational ai analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for conversational ai analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.

What does a conversational AI analyst do?

A Conversational AI Analyst is responsible for designing, analyzing, and optimizing AI-driven conversational interfaces such as chatbots and virtual assistants. They use data to evaluate user interactions, identify patterns, and suggest improvements to enhance user experience and accuracy. Their work often involves collaborating with developers, data scientists, and UX designers, as well as conducting A/B testing and monitoring performance metrics. The ultimate goal is to ensure the conversational AI systems are effective, efficient, and aligned with business objectives.

What are the key skills and qualifications needed to thrive as a conversational AI analyst?

To thrive as a Conversational AI Analyst, you need a solid background in data analysis, natural language processing (NLP), and linguistics, often supported by a degree in computer science, linguistics, or a related field. Familiarity with analytics platforms, chatbot development tools (such as Dialogflow or Rasa), and scripting languages like Python is typically required. Strong problem-solving ability, attention to detail, and effective communication skills help you interpret data insights and collaborate with cross-functional teams. These competencies are crucial for designing, optimizing, and evaluating AI-driven conversational systems to ensure accurate and user-friendly interactions.

What are some common challenges faced by conversational AI analysts when improving chatbot performance?

Conversational AI Analysts often encounter challenges such as accurately interpreting user intent, handling ambiguous queries, and managing the evolving language used by customers. They must continuously analyze conversation logs, identify areas where the AI fails to provide satisfactory responses, and collaborate with data scientists, developers, and UX designers to refine natural language models. Staying up-to-date with advancements in NLP technologies and ensuring that the chatbot aligns with business goals are also important aspects of the role.

What is the difference between Conversational Ai Analyst vs Data Analyst?

AspectConversational Ai AnalystData Analyst
Required CredentialsBachelor's in CS, Data Science, or related; knowledge of NLP and AI toolsBachelor's in Statistics, Math, or related; proficiency in data analysis tools
Work EnvironmentTech companies, AI startups, customer service platformsBusiness, finance, healthcare, and other industries
Employer & Industry UsageAI-focused companies, tech firms, customer experience teamsVarious sectors analyzing data for insights and decision-making

The Conversational Ai Analyst specializes in developing and optimizing AI chatbots and voice assistants, focusing on natural language processing. In contrast, the Data Analyst interprets data sets to inform business decisions across industries. While both roles require analytical skills and familiarity with data tools, the Conversational Ai Analyst emphasizes AI and NLP technologies, whereas the Data Analyst centers on data visualization and statistical analysis.

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Conversational Ai Analyst jobs near you
Infographic showing various Conversational Ai Analyst job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 64% Physical, 4% Hybrid, and 32% Remote job distribution, with an average salary of $74,823 per year, or $36 per hour.

AI Conversation Designer

Checkr

Denver, CO • On-site

Full-time

Re-posted 6 hours ago

Job description

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you'll do

  • Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
  • Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
  • Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
  • Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
  • Develop and maintain comprehensive documentation for AI agent workflows and processes.
  • Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
  • Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
  • Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

  • 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
  • Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
  • Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
  • Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
  • Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
  • Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
  • Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Apply