This is a senior-level field technician and programmer position. Applicants must have hands-on experience programming, commissioning, and troubleshooting Control4, Crestron Home, Crestron, Savant, or comparable integrated control systems.
Position Overview
- Design, install, program, commission, troubleshoot, and support advanced AV, automation, networking, security, surveillance, lighting control, and smart technology systems.
- Work on high-end residential and commercial projects throughout the Phoenix area.
- Take ownership of field problems, communicate professionally with clients, and deliver clean, reliable systems.
- This is not an entry-level installer, helper, alarm-only, or basic TV-mounting position.
Core Responsibilities
- Install, configure, program, test, troubleshoot, and service integrated AV and automation systems.
- Program and support Control4, Crestron Home, Crestron, Savant, or comparable control platforms.
- Commission systems before client turnover to confirm proper operation and reliability.
- Troubleshoot control systems, networks, Wi-Fi, amplifiers, speakers, video distribution, source equipment, remotes, touchscreens, surveillance cameras, security systems, lighting control, and connected devices.
- Read and interpret plans, wiring diagrams, schematics, equipment layouts, and project scopes.
- Terminate, test, label, and troubleshoot network, speaker, control, coaxial, HDMI, fiber, and other low-voltage cabling.
- Install and configure audio systems, including amplifiers, speakers, subwoofers, microphones, soundbars, distributed audio equipment, and related components.
- Build, dress, wire, and service equipment racks using organized and serviceable wiring practices.
- Perform field service visits for maintenance, troubleshooting, repairs, upgrades, and client support.
- Document system configurations, troubleshooting steps, service notes, and job progress accurately.
- Communicate professionally with clients, builders, designers, project managers, coworkers, and other trades.
- Lead or support other technicians in the field depending on project needs.
- Provide occasional weekend phone support when required.
Required Qualifications
- Minimum 5 years of professional low-voltage, AV, automation, or technology integration experience.
- Required: hands-on programming experience with Control4, Crestron Home, Crestron, Savant, or a comparable control platform.
- Strong understanding of residential and/or commercial AV system installation and troubleshooting.
- Strong knowledge of low-voltage wiring standards, cabling practices, terminations, testing, and labeling.
- Ability to troubleshoot control programming, signal flow, network connectivity, audio issues, video issues, device communication problems, and hardware failures.
- Ability to read and understand blueprints, plans, schematics, wiring diagrams, and technical documentation.
- Ability to work independently without constant supervision and solve field problems accurately.
- Clean workmanship and organized installation practices.
- Professional communication skills and strong customer service standards.
- Valid driver’s license and clean driving record.
- Must provide basic hand tools, testing equipment, and 4 ft. and 6 ft. ladders.
Preferred Experience
- Control4 certification.
- Crestron Home programming experience.
- Lutron lighting control or motorized shade experience.
- Networking experience with Ubiquiti, Araknis, eero, or similar systems.
- Security system experience with DSC, Qolsys, Alarm.com, or similar platforms.
- Surveillance system experience with NVRs, IP cameras, and remote access configuration.
- Experience with distributed audio, video distribution, home theaters, conference rooms, and equipment racks.
- Experience coordinating with builders, electricians, designers, and other trades on active construction projects.
- ProjX360 project management experience a plus
Company-Provided Equipment and Benefits
- Company laptop.
- Company cell phone.
- Shop vacuum.
- Full-size cargo van with GPS.
- Fuel card.
- Business credit card for approved job-related purchases.
- 8 ft. and 12 ft. ladders.
- 401(k) profit sharing.
- Long-term opportunity with an established Phoenix technology integration company.
Who Should Apply
- Senior-level AV, automation, or low-voltage integration technicians with actual programming and commissioning experience.
- Technicians who can troubleshoot complex systems without constant supervision.
- Candidates who understand clean wiring, reliable system design, professional jobsite conduct, and client-facing service.
- Do not apply if your experience is limited to basic TV mounting, helper work, wire pulling, alarm-only installation, or general handyman work.
Join us if you're passionate about pushing the boundaries of audiovisual technology! Bring your technical expertise into a role that challenges you daily while offering opportunities for growth in a vibrant environment dedicated to innovation and excellence.
Benefits:
- 401(k)
- Life insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- technology integration: 5 years (Required)
License/Certification:
- Control4, Crestron, or Savant certification (Preferred)
Work Location: In person
Annual Pay range is based on a full time hourly rate that may include overtime. Actual annual pay will vary with hours worked. Weekly hours could range from 35-45 hours per week.
Company Description
Elite Integration is a luxury technology firm specializing in smart home automation, networking, lighting, audio-visual systems, and security. Since 2009, we’ve delivered high-end, tailored solutions that blend seamlessly with architecture and lifestyle. Our focus on craftsmanship, reliability, and lasting client relationships sets us apart in Arizona’s home technology market.