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Control Centre Associate Jobs (NOW HIRING)

Zoo Atlanta

Call Center Associate

Atlanta, GA · On-site

Call Center Associate The Call Center Associate is responsible for providing an excellent sales and ... Demonstrates superior aptitude in customer service and quality control, including excellent ...

Takkt

Distribution Center Associate

Austell, GA

$15 - $17.50/hr

... Center Associate in Austell, Georgia who will be part of a team environment working in multiple ... Overseeing stock control and processing orders * Organize product on pallets for proper storage as ...

Jimmy Jazz

Distribution Center Associate

Secaucus, NJ

$16.75 - $19.25/hr

Director of Distribution Center The Warehouse Associate will focus on the tactical aspect of ... Receiving & Inventory Control : Experience with the major shippers, inventory & cycle counts ...

Epic Personnel Partners, LLC

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Control Tower Supervisor

Peoria, AZ · On-site

$55K - $62K/yr

Lead, coach, train, and develop Control Center supervisors and associates. * Ensure safety, sanitation, productivity, accuracy, and customer-service standards are met. * Monitor inbound loads ...

New

cen.ai

Customer Care Center Associate

Cabot, AR · On-site

Customer Care Center Associate GENERAL DESCRIPTION OF POSITION The Customer Care Center Associate receives and responds to customer inquiries by phone while maintaining tight control of customer ...

Sagent LLC

Distribution Center Associate

Addison, TX · On-site

$16 - $18.50/hr

The Distribution Center Associate position is responsible for performing general warehouse and distribution center functions that includes but is not limited to receiving, shipping, quality control ...

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Control Centre Associate information

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How much do control centre associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for control centre associate in the United States is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

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Call Center Associate

Atlanta, GA • On-site

Zoo Atlanta
Museums and Historical Sites • 201 - 500 employees
Learn more about Zoo Atlantaexternal

Other

Posted 6 days ago

Job description

Call Center Associate

The Call Center Associate is responsible for providing an excellent sales and guest experience over the phone. They will assist the department with achieving the annual business goals of the Zoo Atlanta Membership, Education, Public Events, and Admissions departments.

Essential Duties & Responsibilities:

  • Answer phones and provide accurate information to callers with an emphasis on excellent customer service, route calls when necessary
  • Clearly communicate Membership levels, Education programs, Public Events, and other sales products
  • Complete purchases or set up invoices for billing securely and accurately
  • Meet and/or exceed individual and team sales goals
  • Research and resolve purchasing issues
  • Monitor and respond to Guest Experience/Comments emails
  • Respond to guests with escalated online chats
  • Responsible for tracking inventory of supplies
  • Fulfill day-to-day administrative functions
  • Work closely with Membership, Education, Group Sales, Public Events and Admissions/Guest Experience teams to ensure and maintain superior customer service in regular interactions with Zoo Atlanta Members and guests
  • Anticipate, troubleshoot, and resolve Member, guest, and program participant concerns as needed
  • Ensure data integrity and troubleshoot data issues
  • Attend mandatory training as required; share and implement acquired training to maximize effective sales tactics
  • Must be willing to work holidays and weekends
  • Support Zoo Atlanta's special events and essential functions as assigned
  • Must be willing to support Zoo Atlanta's Vision, Mission and Values statements and Strategic Plan
  • Additional duties as assigned by the Sales Manager

Qualifications:

Knowledge:

  • Experience in Membership, Sales, Season Pass/Ticket Sales, or related experience
  • Demonstrates superior aptitude in customer service and quality control, including excellent telephone, email, and in-person communication
  • Previous call center experience preferred
  • Experience with Raiser's Edge, Doubleknot and/or Gateway/Galaxy is a plus
  • MS Office and strong typing skills

Special skills and abilities:

  • Strong organizational and communication skills
  • Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays, and evenings.

Physical Demands

  • Office environment, position will require walking, bending, and lifting and working outside on occasion in cold and/or hot weather conditions.

Work Environment:

  • Must be comfortable working around animals.

This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and Drug-free Work Environment.

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