Contractual Freelance Python Programmer Jobs in Raleigh, NC

Job Summary:
Core Sound Imaging, a PSG company, is redefining the future of medical imaging through innovative, cloud-based technology. The Automation Engineer will be responsible for building the technical foundation of the customer experience organization by identifying manual processes and engineering automated solutions to enhance efficiency and customer self-sufficiency.
Responsibilities:
• Partner with the Customer Success and Support teams to identify manual processes and build automated replacements that are reliable and easy to maintain.
• A consolidated dashboard showing account health, support queue status, onboarding stage, and renewal risk.
• Alerting logic that routes the right signal to the right person with a recommended next action.
• Account briefings that give the success team context before engaging a flagged customer.
• Connect data sources through APIs so that customer’s information flows across the organization without manual data entry or duplication.
• A unified account view joining product usage, support history, and billing data.
• Real-time sync between the support platform and implementation tracking.
• Contribute to customer-facing tools and monitoring systems that surface early warning signals from usage and support data.
• A self-service portal where administrators can run configuration changes and pull usage reports independently.
• An automated assistant grounded in product documentation and support history that resolves common technical queries without human escalation.
• A risk identification system that surfaces at-risk accounts before the renewal window, drawing on usage, support, and billing signals.
Qualifications:
Required:
• A degree in Computer Science, Information Systems, Engineering, or a related field — or equivalent hands-on experience.
• 1–3 years of experience writing and deploying scripts, automations, or integrations in a real environment (internships, freelance work, or personal projects count).
• Proficient in Python and SQL: with the ability to write queries, build basic scripts, and troubleshoot when something breaks.
• Experience connecting to APIs and working with external data sources.
• Eagerness to own projects end-to-end and see them through production.
Company:
More than a PACS, the Studycast® system from Core Sound Imaging offers comprehensive imaging workflow on demand. Founded in 2007, the company is headquartered in Raleigh, USA, with a team of 51-200 employees. The company is currently Growth Stage.