Contractual Enterprise Mobility Jobs (NOW HIRING)

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Role Overview

The Senior Director, Enterprise Mobility is responsible for leading the strategy, growth, and execution of the Enterprise Mobility hardware business, with a focus on the resale of third‑party endpoint technologies such as mobile computing devices, RFID, printers, scanners, and related peripherals. This role owns the P&L for the Enterprise Mobility hardware portfolio, leads a combined Sales and Engineering organization, and manages strategic relationships with key technology partners and vendors. The Senior Director will set the go‑to‑market strategy, drive revenue and margin performance, ensure solution quality and delivery readiness, and develop a high‑performing, customer‑centric team.

Key Responsibilities

• Business & P&L Ownership: Own P&L responsibility for the Enterprise Mobility hardware business, including revenue, margin, operating expense, and profitability targets. Analyze financial performance, pipeline, and forecast accuracy; proactively adjust strategy and tactics to achieve or exceed targets. Provide regular detailed reporting to higher levels of leadership of ongoing sales performance. Define pricing, discounting, and margin strategies for third party hardware and services offerings. Drive portfolio optimization decisions (additions, rationalizations, lifecycle management) based on commercial performance, customer needs, and vendor roadmaps.
• Strategy & Go‑to‑Market for Enterprise Mobility: Define and refine the enterprise mobility vision and strategy, aligned with company goals and overall product and services strategy. Build and execute go‑to‑market plans for key hardware categories and solutions, including positioning, packaging, and sales strategies (e.g., mobile devices, tablets, RFID readers, printers, scanners, accessories, and services). Align with software and services teams so that enterprise mobility offerings are integrated into end‑to‑end solutions. Monitor market trends, competitive landscape, and emerging technologies; translate these insights into actionable plans for portfolio evolution and differentiation. Develop business cases for new offerings, partner additions, and investments.
• Partner & Vendor Relationship Management: Serve as the executive owner for strategic relationships with key third‑party hardware partners and OEMs. Negotiate commercial agreements, including pricing, rebates, MDF/Co‑Op funds, and special programs to optimize profitability and competitiveness. Establish joint business plans, sales targets, and marketing initiatives with partners; maintain regular executive reviews and QBRs. Ensure roadmap alignment and influence partner roadmaps. Resolve escalations, performance issues, and contractual questions with partners.
• Sales Leadership & Revenue Growth: Work with the Director of Sales to define sales coverage models, territories, quotas, and incentive plans. Provide hands‑on deal leadership and intervention for strategic opportunities, executive‑level customer engagement, and complex solution structuring. Drive forecast discipline, pipeline hygiene, and sales process adherence. Develop sales tools and enablement in partnership with the Director of Sales.
• Engineering, Solutions & Delivery Readiness: Manage the Enterprise Mobility Engineering and Solutions teams, including solution architects, pre‑sales consultants, and post‑sales implementation and support engineers. Ensure the team can design, size, validate, and support complex hardware solutions. Oversee reference architectures, configuration standards, and best practices. Partner with Engineering Services for deployment readiness, staging, kitting, configuration, and post‑go‑live support. Drive quality and risk management in designs and proposals.
• People Leadership & Organizational Development: Directly manage a multi‑disciplinary team spanning Sales and Engineering. Set goals, expectations, and performance standards; conduct performance reviews and provide coaching. Foster a culture of collaboration, accountability, transparency, and shared success. Lead the team through change including new processes, tools, partner shifts, and portfolio evolution.
• Cross‑Functional Collaboration: Collaborate closely with Manhattan Product Management, Services, Support, Operations, Finance, Legal, and Marketing. Partner with Product / R&D to ensure that hardware offerings complement software capabilities. Work with Operations and Supply Chain on inventory, lead times, logistics, and lifecycle management. Engage Marketing for campaigns, events, thought leadership, and demand generation. Align with Finance and Legal on deal structures, contract terms, compliance, and risk management.

Required Qualifications

• Bachelor’s degree in Business, Engineering, Information Systems, Supply Chain, or a related field; MBA or equivalent advanced degree preferred.
• 10+ years of experience in enterprise technology, hardware, or mobility solutions, with 5+ years in a senior leadership role managing P&L and teams.
• Demonstrated success owning and growing a P&L, including planning, forecasting, and delivering on revenue and profitability targets.
• Proven track record leading Sales organizations that sell complex B2B technology solutions, ideally involving both hardware and software.
• Experience leading technical or engineering teams and driving close collaboration with Sales.
• Strong experience in partner and vendor management, including negotiating commercial agreements and running joint business plans with OEMs and technology partners.
• Deep familiarity with enterprise endpoint technologies including rugged mobile computers, RFID, barcode scanners, label and industrial printers, and related peripherals.
• Experience in supply chain, warehouse, logistics, retail, or field service environments is highly desirable.

Key Competencies & Skills

• Strategic Leadership: Ability to define and communicate a clear vision and strategy for the enterprise mobility business and translate it into executable plans.
• Commercial Acumen: Strong understanding of P&L drivers, pricing, discounting, and profitability levers for hardware and services.
• Partner Management: Skilled at building and maintaining deep, win‑win relationships with OEMs and technology partners.
• Sales Excellence: Proven ability to lead sales teams, drive disciplined sales execution, and close large, complex enterprise deals.
• Technical Depth: Solid understanding of endpoint technologies and how they integrate into broader software and infrastructure stacks.
• People Leadership: Demonstrated success building, developing, and retaining high‑performing teams across sales and engineering disciplines.
• Customer Focus: Strong executive presence and a track record of engaging directly with C‑level and senior operational stakeholders.
• Change Management: Ability to lead through ambiguity, drive adoption of new processes and offerings, and navigate evolving market conditions.
• Communication & Influence: Excellent verbal and written communication skills; able to influence stakeholders at all levels inside and outside the organization.

Travel Requirements

Ability to travel 25-50% of the time (domestic and potentially international) for customer meetings, partner visits, conferences, advisory councils, internal planning sessions, and other industry events.

Committed to diversity and inclusion

At Manhattan, it’s about more than the work. We value diverse backgrounds, experiences and perspectives. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E‑Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration.