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Contract Technical Support Engineer Jobs in Burr Ridge, IL

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Technical curiosity and ability to dive into application behavior, data structures, and systems

Cooley

Product Support Engineer

Chicago, IL

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Technical curiosity and ability to dive into application behavior, data structures, and systems

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... You must be able to convey complex technical concepts clearly, both verbally and in writing, to ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... You must be able to convey complex technical concepts clearly, both verbally and in writing, to ...

Supernova Technology

Customer Support Engineer

Chicago, IL · On-site

$50K - $75K/yr

Your technical expertise, problem-solving abilities, and exceptional communication skills will play ... Support Engineer, or applicable customer service experience * Basic knowledge of back end and ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are ... This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Work with software developers to fix technical issues * Understand technical issues related to ... Prepare and provide reports on technical support service requests and response time Skills ...

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Showing results 21-40

All JobsContract Technical Support Engineer JobsContract Technical Support Engineer Jobs in Burr Ridge, IL

Contract Technical Support Engineer information

See Burr Ridge, IL salary details

$37K

$78K

$117.9K

How much do contract technical support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for contract technical support engineer in Burr Ridge, IL is $77,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $97,200.00 per year, depending on experience, location, and employer.

What are the typical collaboration expectations for a contract technical support engineer within a company's technical team?

As a Contract Technical Support Engineer, you are often expected to collaborate closely with both internal engineering teams and external clients. You'll regularly escalate complex issues to developers, coordinate with product managers for updates, and work with fellow support engineers to share knowledge and resolve cases efficiently. Effective communication and documentation are key, as you're responsible for ensuring that both technical and non-technical stakeholders are kept informed throughout the troubleshooting process. This collaborative environment helps to maintain high service standards and contributes to continuous product improvement.

What is a contract technical support engineer?

Contract Technical Support Engineers are IT professionals hired on a temporary or project basis to assist organizations with technical issues related to software, hardware, or network systems. They troubleshoot problems, provide solutions, and ensure that systems run smoothly, often working remotely or onsite for the duration of a specific contract. Their responsibilities may include responding to customer inquiries, diagnosing technical problems, and collaborating with other IT staff to resolve complex issues. These engineers are typically brought in when companies need specialized expertise or additional support for a limited period.

What skills and qualifications are needed to thrive as a contract technical support engineer?

To thrive as a Contract Technical Support Engineer, you need a solid background in IT troubleshooting, networking fundamentals, and relevant technical certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems like Zendesk, remote diagnostic tools, and operating systems (Windows, Linux, or macOS) is typically required. Excellent communication, problem-solving abilities, and customer service orientation are standout soft skills in this role. These skills and qualities are crucial for efficiently resolving client issues, maintaining high customer satisfaction, and ensuring smooth technical operations under contractual agreements.
What cities near Burr Ridge, IL are hiring for Contract Technical Support Engineer jobs? Cities near Burr Ridge, IL with the most Contract Technical Support Engineer job openings:
Contract Technical Support Engineer jobs near you

Field Technical Support Engineer

YAMAZEN INC

Elk Grove Village, IL • On-site

$28.85 - $33.66/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Plustech Inc. is the North American Headquarters of SODICK Injection Molding Machinery Division. SODICK injection molding machines have been engineered to be the most precise machines on the market for its Exact Dosing mechanism. We service manufacturers in medical devices, electronics, automotive, industrial, and various high end proprietary applications. We have recently expanded and moved to newly built Tech Center and Showroom in Elk Grove Village, IL for our growing business.
Opportunity:
We're searching for today's best Injection Molding Service Engineer to join our company as a Field Technical Support Engineer. Our business is expanding in the value-added plastic market such as medical, electronics, and automotive. We have an immediate career opportunity available for a highly qualified candidate. Learn how your knowledge and talent can be used to grow your career and income in a professional environment, servicing, integrating, and supporting SODICK injection molding machines.
Key Duties and Responsibilities
  • Installation and Reparation of injection molding machines at customers site throughout the US
  • Staging machinery at our Technical Center
  • Molding process development and optimization
  • Technical support & troubleshooting at customer sites, by phone, via email
  • Maintenance of job record using our CRM
  • Management of frequent overnight travel

Skills and Qualifications:
  • Degree in Mechatronics BS in Mechanical or Electrical or Polymer Science/Plastics Technology or Equivalent Experience are required
  • 3+ years at an injection molding machinery company or plastic injection molding company as a service engineer with proven success are preferred
  • Various electrical, hydraulic, mechanical repair experience is preferred.
  • Mold set-up, process development, and deep-down controller optimization experience are plus.
  • Other skills & abilities: Excellent customer interface and communication skills. Must be team player with ability to prioritize and work under pressure in a fast- paced environment. Must be available to travel on short notice.

Compensation and Benefits:
The estimated base pay for the position is typically between $28.85 - $33.66
The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.
In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary, business allowance and semi-annual bonus opportunities. Employee benefits include COMPANY PAID medical, dental, vision, short- & long-term disability, AD&D and life insurance within the first 60 days, 401K with company match, and more!
Time off: Vacation / Personal sick days / Company paid holidays
Misc: Company provided uniforms, Company phone & laptop, New car discount program, Employee Assistance Program.
No phone calls please.
Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.

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