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Contract Service Desk It Jobs (NOW HIRING)

PinnaclePartners

IT Service Desk

Indianapolis, IN

$22 - $24/hr

About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable technical resource for our client's end users. This role will play a critical part in resolving day-to ...

Parkland Health

Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years of IT ...

The High Companies

IT Service Desk Lead

Lancaster, PA · On-site

The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as ...

Bloom Healthcare

IT Service Desk Lead

Denver, CO · On-site

$75K - $100K/yr

This role is responsible for managing day-to-day IT service desk operations, supporting employees across hardware and software issues, administering Microsoft 365, coordinating with external ...

Trulieve

IT Service Desk Tech 2

Tallahassee, FL · On-site

Service Desk Tech Level 2 Department: Information Technology Reports to: IT Service Desk Supervisor Site Hours: 40+ Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is ...

Bloom Healthcare

IT Service Desk Lead

Lakewood, CO · On-site

$75K - $100K/yr

This role is responsible for managing day-to-day IT service desk operations, supporting employees across hardware and software issues, administering Microsoft 365, coordinating with external ...

Trulieve

IT Service Desk Tech 1

Tallahassee, FL

Service Desk Tech 1 Department: Information Technology Reports to: Service Desk Manager Site Hours: 40+ Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is a role that ...

Fawkes IDM

IT Service Desk Supervisor

Washington, DC

Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...

Evapco

IT Service Desk Manager

Taneytown, MD · On-site

$100K - $150K/yr

IT Service Desk Manager Job Overview: The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a ...

Lincoln Electric System

$107K - $134K/yr

Job Title IT Service Desk Supervisor Employment Type Starting Pay Range Posting Date FULL-TIME $107,342.00 - $134,178.00 8/11/2026 Employment Classification Division Closing Date Regular Technology ...

Unifirst

IT Service Desk Technician

Wilmington, MA · On-site

$53K - $71K/yr

The Information Technology department is seeking an experienced IT Service Desk Technician to join our IT Service Desk team. This role will provide first level troubleshooting support for a variety ...

UniFirst

IT Service Desk Technician

Wilmington, MA · On-site

$53K - $71K/yr

The Information Technology department is seeking an experienced IT Service Desk Technician to join our IT Service Desk team. This role will provide first level troubleshooting support for a variety ...

PIPESTONE

IT Service Desk Lead

Sioux Falls, SD

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on Experience) Are you an experienced IT professional who enjoys solving complex technical challenges while ...

Info Way Solutions

IT Service Desk Lead

Des Moines, IA · On-site

IT Service Desk Lead Position Title IT Service Desk Lead Location - Des Moines, IA Experience - 8-10 Years Team Size 20+ Service Desk Analysts and Senior Analysts Job Summary The IT Service Desk Lead ...

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Contract Service Desk It information

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How much do contract service desk it jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for contract service desk it in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a contract service desk IT?

Contract Service Desk IT jobs involve providing technical support and troubleshooting services to an organization's users, typically on a temporary or project-based contract. These professionals handle IT service requests, resolve hardware and software issues, and ensure smooth operation of computer systems and networks. Contract roles may vary in length and can be on-site or remote, depending on the company's needs. They are essential for maintaining productivity and addressing technical problems promptly.

What does a contract service desk IT do?

As a Contract Service Desk IT professional, your daily responsibilities typically include responding to user inquiries, troubleshooting hardware and software issues, documenting incidents in ticketing systems, and escalating complex problems to higher-level support teams. You'll interact with employees through phone, email, or chat, ensuring their technical issues are resolved efficiently. In addition, you may assist with onboarding new users, maintaining knowledge base articles, and supporting scheduled IT maintenance activities. This role often requires strong communication skills and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a contract service desk IT professional?

To thrive as a Contract Service Desk IT professional, you need a solid understanding of IT troubleshooting, customer support, and common operating systems, often supported by a relevant degree or certifications like CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and knowledge bases is typically required. Excellent communication, problem-solving skills, and patience help you resolve issues efficiently and maintain positive user experiences. These capabilities are crucial for minimizing downtime, ensuring user satisfaction, and supporting seamless IT operations.

What is the difference between Contract Service Desk It vs Help Desk Technician?

AspectContract Service Desk ItHelp Desk Technician
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI-Support Center Analyst
Work EnvironmentContract-based, on-site or remote, fast-pacedIn-house or remote, customer-focused
Employer & IndustryIT service providers, corporationsIT departments, MSPs, corporate support

Contract Service Desk It and Help Desk Technician roles share certifications like CompTIA A+ and work in similar environments. However, Contract Service Desk It often involves temporary, contract-based work with a focus on providing IT support in fast-paced settings, while Help Desk Technicians typically work in permanent roles within organizations, focusing on customer support and troubleshooting.

What cities are hiring for Contract Service Desk It jobs?

Cities with the most Contract Service Desk It job openings:

What are the most commonly searched types of Service Desk It jobs?

The most popular types of Service Desk It jobs are:

What states have the most Contract Service Desk It jobs?

States with the most job openings for Contract Service Desk It jobs include:

Contract Service Desk It jobs near you

IT Service Desk

PinnaclePartners

Indianapolis, IN

$22 - $24/hr

Full-time

Posted 14 days ago

Job description

Job Description About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable technical resource for our client's end users. This role will play a critical part in resolving day-to-day IT issues, deploying and maintaining IT assets, and delivering hands-on support across multiple locations. This is an excellent opportunity for a customer-focused technical professional who thrives on problem-solving, fast-paced environments, and continuous learning.

Apply now to be considered. Key Responsibilities: Provide Level 1 phone support and deskside support across office locations Respond to new IT requests submitted through the ticketing portal Configure and deploy new IT assets for team members and locations Troubleshoot application and hardware issues Requirements: 1 year of Helpdesk experience Experience troubleshooting and supporting MS tools and technologies Experience troubleshooting technical issues Experience with a ticketing system Preferred: Retail and point-of-sale (POS) experience IT certifications Bachelor's degree Explore More Information Technology Opportunities Our information Technology division covers areas including: Software Development Business & Systems Analysis IT Support & Infrastructure Cybersecurity Cloud Engineer/DevOps Explore additional IT roles and learn more about how we support IT professionals: https://www.partnersinstaffing.com/find-jobs or https://www.partnersinstaffing.com/technology Not the right fit. We're hiring across multiple divisions: Human Resources Administrative & Customer Service Accounting & Finance Manufacturing & Engineering

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