Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
Enterprise Service Desk with Security Clearance
Kansas City, MO · On-site
$50K - $60K/yr
Enterprise Service Desk, IT Support Technician, Tier 1 Support, Tier 2 Support, MCEN, NMCI, SMIT Contract, US Marine Corps IT, Help Desk, Remedy, DoD IT Support, Secret Clearance, IAT II, Security ...
Enterprise Service Desk with Security Clearance
Kansas City, MO · On-site
$50K - $60K/yr
Enterprise Service Desk, IT Support Technician, Tier 1 Support, Tier 2 Support, MCEN, NMCI, SMIT Contract, US Marine Corps IT, Help Desk, Remedy, DoD IT Support, Secret Clearance, IAT II, Security ...
... manage service tickets until closure. Responsibilities : • Front line defense with customers ... Required : • 2+ years of experience in similar positions such as IT help desk, IT desktop support ...
... manage service tickets until closure. Responsibilities : • Front line defense with customers ... Required : • 2+ years of experience in similar positions such as IT help desk, IT desktop support ...
POSITION SUMMARY The IT Service Desk Support Specialist provides advanced technical support to employees across Colonial Group and serves as the Service Desk Manager's primary day-to-day partner for ...
POSITION SUMMARY The IT Service Desk Support Specialist provides advanced technical support to employees across Colonial Group and serves as the Service Desk Manager's primary day-to-day partner for ...
Service Desk Manager
Alpharetta, GA · Hybrid
The Service Desk Manager is responsible for leading the daily operations of the IT Service Desk, ensuring high-quality technical support and customer service across the organization. This role ...
Service Desk Manager
Alpharetta, GA · Hybrid
The Service Desk Manager is responsible for leading the daily operations of the IT Service Desk, ensuring high-quality technical support and customer service across the organization. This role ...
SCOPE OF RESPONSIBILITY The Manager - Service Desk (IT Operations & End-User Support) leads the delivery of reliable, secure, and highly responsive IT support services across a regulated blood ...
Quick apply
SCOPE OF RESPONSIBILITY The Manager - Service Desk (IT Operations & End-User Support) leads the delivery of reliable, secure, and highly responsive IT support services across a regulated blood ...
BMC Remedy / Helix Service Desk Professional Qualifications: - Minimum 4 years of experience administering, maintaining, and developing BMC Helix IT Service Management Software. - Bachelor's degree ...
BMC Remedy / Helix Service Desk Professional Qualifications: - Minimum 4 years of experience administering, maintaining, and developing BMC Helix IT Service Management Software. - Bachelor's degree ...
... contract service standards, SLAs, and performance objectives. This role provides operational ... maintain service desk procedures, workflows, and knowledge documentation. · Engage with ...
... contract service standards, SLAs, and performance objectives. This role provides operational ... maintain service desk procedures, workflows, and knowledge documentation. · Engage with ...
... contract Service Desk offerings. In addition, this position will act as a customer liaison for the ... A minimum of 2 years of experience with various IT systems and applications. * Microsoft Active ...
New
... contract Service Desk offerings. In addition, this position will act as a customer liaison for the ... A minimum of 2 years of experience with various IT systems and applications. * Microsoft Active ...
New
IT Service Desk Lead
Vienna, VA · On-site
... with contract requirements, SLAs/OLAs, cybersecurity policies, and enterprise IT governance ... e Desk or IT operations experience, including supervisory responsibilities. • Active TS/SCI ...
IT Service Desk Lead
Vienna, VA · On-site
... with contract requirements, SLAs/OLAs, cybersecurity policies, and enterprise IT governance ... e Desk or IT operations experience, including supervisory responsibilities. • Active TS/SCI ...
Service Desk Lead
Reston, VA · On-site
Service Desk Lead ID 2025-3177 Job Locations US Category Information Technology Type Regular Full-Time Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk ...
New
Service Desk Lead
Reston, VA · On-site
Service Desk Lead ID 2025-3177 Job Locations US Category Information Technology Type Regular Full-Time Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk ...
New
Obtains accurate and pertinent details and records all requests into the service desk management ... Assists with the communication of problems within the IT Support team and the Technology department ...
Obtains accurate and pertinent details and records all requests into the service desk management ... Assists with the communication of problems within the IT Support team and the Technology department ...
Minimum 10 years of experience in service desk, IT support, or IT operations roles. * Experience leading enterprise service desk teams in federal, DoD, or similarly structured environments.
Minimum 10 years of experience in service desk, IT support, or IT operations roles. * Experience leading enterprise service desk teams in federal, DoD, or similarly structured environments.
IT Service Desk Admin
Houston, TX · On-site
Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible ...
IT Service Desk Admin
Houston, TX · On-site
Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible ...
IT Service Desk Analyst - Level 1
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location ... Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs ...
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IT Service Desk Analyst - Level 1
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location ... Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs ...
Service Desk - TS/SCI with Security Clearance
Lorton, VA · On-site
$70K - $105K/yr
Zachary Piper Solutions is currently seeking a Service Desk candidate in Reston, VA responsible for ... Active TS/SCI * 2+ years of IT professional experience * Experience in PowerShell * Security ...
Service Desk - TS/SCI with Security Clearance
Lorton, VA · On-site
$70K - $105K/yr
Zachary Piper Solutions is currently seeking a Service Desk candidate in Reston, VA responsible for ... Active TS/SCI * 2+ years of IT professional experience * Experience in PowerShell * Security ...
IT Service Desk Analyst - Level 1
Raleigh, NC · On-site
$26 - $28/hr
Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1 The IT Service Desk Analyst will be primarily based out of the clients ...
IT Service Desk Analyst - Level 1
Raleigh, NC · On-site
$26 - $28/hr
Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1 The IT Service Desk Analyst will be primarily based out of the clients ...
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are currently seeking an IT Service Desk Supervisor in our Columbus, OH location.
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are currently seeking an IT Service Desk Supervisor in our Columbus, OH location.
IT Service Desk Technician
Pittsburgh, PA · On-site
General information Job Posting Title IT Service Desk Technician Date Monday, June 15, 2026 City ... Compensation ranges may differ based on contract value but will be commensurate with job duties and ...
IT Service Desk Technician
Pittsburgh, PA · On-site
General information Job Posting Title IT Service Desk Technician Date Monday, June 15, 2026 City ... Compensation ranges may differ based on contract value but will be commensurate with job duties and ...
IT Solution Center (ITSC) Manager, Help Desk
Quantico, VA · On-site
$134K - $147K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... contract start. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None ...
IT Solution Center (ITSC) Manager, Help Desk
Quantico, VA · On-site
$134K - $147K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... contract start. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None ...
Contract Service Desk It information
See salary details
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
How much do contract service desk it jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for contract service desk it in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.
What is a contract service desk IT?
Contract Service Desk IT jobs involve providing technical support and troubleshooting services to an organization's users, typically on a temporary or project-based contract. These professionals handle IT service requests, resolve hardware and software issues, and ensure smooth operation of computer systems and networks. Contract roles may vary in length and can be on-site or remote, depending on the company's needs. They are essential for maintaining productivity and addressing technical problems promptly.
What is the difference between Contract Service Desk It vs Help Desk Technician?
| Aspect | Contract Service Desk It | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, ITIL Foundation | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Contract-based, on-site or remote, fast-paced | In-house or remote, customer-focused |
| Employer & Industry | IT service providers, corporations | IT departments, MSPs, corporate support |
Contract Service Desk It and Help Desk Technician roles share certifications like CompTIA A+ and work in similar environments. However, Contract Service Desk It often involves temporary, contract-based work with a focus on providing IT support in fast-paced settings, while Help Desk Technicians typically work in permanent roles within organizations, focusing on customer support and troubleshooting.
What does a contract service desk IT do?
As a Contract Service Desk IT professional, your daily responsibilities typically include responding to user inquiries, troubleshooting hardware and software issues, documenting incidents in ticketing systems, and escalating complex problems to higher-level support teams. You'll interact with employees through phone, email, or chat, ensuring their technical issues are resolved efficiently. In addition, you may assist with onboarding new users, maintaining knowledge base articles, and supporting scheduled IT maintenance activities. This role often requires strong communication skills and the ability to multitask in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a contract service desk IT professional?
To thrive as a Contract Service Desk IT professional, you need a solid understanding of IT troubleshooting, customer support, and common operating systems, often supported by a relevant degree or certifications like CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and knowledge bases is typically required. Excellent communication, problem-solving skills, and patience help you resolve issues efficiently and maintain positive user experiences. These capabilities are crucial for minimizing downtime, ensuring user satisfaction, and supporting seamless IT operations.
What cities are hiring for Contract Service Desk It jobs? Cities with the most Contract Service Desk It job openings:
What are the most commonly searched types of Service Desk It jobs? The most popular types of Service Desk It jobs are:
What states have the most Contract Service Desk It jobs? States with the most job openings for Contract Service Desk It jobs include:
Job description
Company Description
This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs,
Microsoft Windows 10, & Office 2016 rollouts countywide.
Three years previous IT Service Desk performing at a proficient level of experience in an IT
Service Desk environment.
Strong active listening skills
Strong customer focus and very personable
Proven troubleshooting and deduction skills to assist and resolve customer application,
navigation and technical issues.
Ability to recognize and adapt communications with the customers to a level the customer
understands.
Strong communication skills both written and verbal - able to fully document all ticket
documentation at the time of the call.
Additional Information
Thanks and regards,
Mandeep Singh
408-766-0000 Ext 435
About US IT SOLUTIONS
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
San Jose, CA, US
Year founded
2016