Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS (Windows 10/11) * Microsoft Office 365 * Basic networking (VPN, DNS, IP concepts) Experience with ticketing ...
Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS (Windows 10/11) * Microsoft Office 365 * Basic networking (VPN, DNS, IP concepts) Experience with ticketing ...
Receive escalated service requests requiring an enhanced response. * New User On-boarding * Network ... Helpdesk Representative; IT Service Desk; IT user support * History of network and firewall ...
Quick apply
Receive escalated service requests requiring an enhanced response. * New User On-boarding * Network ... Helpdesk Representative; IT Service Desk; IT user support * History of network and firewall ...
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
New User On-boarding Qualifications & Requirements * 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...
Quick apply
New User On-boarding Qualifications & Requirements * 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...
Enterprise Service Desk with Security Clearance
Kansas City, MO · On-site
$50K - $60K/yr
Enterprise Service Desk, IT Support Technician, Tier 1 Support, Tier 2 Support, MCEN, NMCI, SMIT Contract, US Marine Corps IT, Help Desk, Remedy, DoD IT Support, Secret Clearance, IAT II, Security ...
Enterprise Service Desk with Security Clearance
Kansas City, MO · On-site
$50K - $60K/yr
Enterprise Service Desk, IT Support Technician, Tier 1 Support, Tier 2 Support, MCEN, NMCI, SMIT Contract, US Marine Corps IT, Help Desk, Remedy, DoD IT Support, Secret Clearance, IAT II, Security ...
IT Service Desk Lead
Richmond, VA · On-site
$27 - $32/hr
Safe and inclusive working environment, including culture of rewards, recognition, and respect Position Purpose The Lead, IT Service Desk oversees daily service desk operations to ensure timely ...
IT Service Desk Lead
Richmond, VA · On-site
$27 - $32/hr
Safe and inclusive working environment, including culture of rewards, recognition, and respect Position Purpose The Lead, IT Service Desk oversees daily service desk operations to ensure timely ...
IT Help Desk Support - Level II (MSP)
Santa Clara, CA · On-site
$70K - $80K/yr
Summary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
Quick apply
IT Help Desk Support - Level II (MSP)
Santa Clara, CA · On-site
$70K - $80K/yr
Summary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
IT Help Desk Support - Level II
$22 - $28/hr
Receive escalated service requests requiring an enhanced response. * New User On-boarding Qualifications & Requirements * Four (4) years of experience in similar positions such as IT help desk, IT ...
Quick apply
IT Help Desk Support - Level II
$22 - $28/hr
Receive escalated service requests requiring an enhanced response. * New User On-boarding Qualifications & Requirements * Four (4) years of experience in similar positions such as IT help desk, IT ...
IT Service Manager
Vienna, VA · On-site
... contract service standards, SLAs, and performance objectives. This role provides operational ... maintain service desk procedures, workflows, and knowledge documentation. • Engage with ...
IT Service Manager
Vienna, VA · On-site
... contract service standards, SLAs, and performance objectives. This role provides operational ... maintain service desk procedures, workflows, and knowledge documentation. • Engage with ...
... contract service standards, SLAs, and performance objectives. This role provides operational ... maintain service desk procedures, workflows, and knowledge documentation. · Engage with ...
... contract service standards, SLAs, and performance objectives. This role provides operational ... maintain service desk procedures, workflows, and knowledge documentation. · Engage with ...
Information Technology Internship - Service Desk
Stevens Point, WI · Hybrid
$14.50 - $19.50/hr
... under contract. NorthWinds offers an Internship program for students pursuing careers in ... service desk technologies. Interns will learn about emerging business technologies, software ...
Information Technology Internship - Service Desk
Stevens Point, WI · Hybrid
$14.50 - $19.50/hr
... under contract. NorthWinds offers an Internship program for students pursuing careers in ... service desk technologies. Interns will learn about emerging business technologies, software ...
IT Service Desk Manager
Brooks, CA · On-site
Direct Deposit Summary The IT Service Desk Manager oversees all IT Service Desk staff and ensures that end users are receiving the appropriate assistance. This includes all procedures related to ...
IT Service Desk Manager
Brooks, CA · On-site
Direct Deposit Summary The IT Service Desk Manager oversees all IT Service Desk staff and ensures that end users are receiving the appropriate assistance. This includes all procedures related to ...
IT Service Desk Technician
Braintree, MA · On-site
IT Service Desk Technician FLSA STATUS: Non-Exempt DEPARTMENT: IT SUPERVISOR: Operations Manager ... Maintain up-to-date knowledge of networking/wiring contracts and supervise contract-based ...
IT Service Desk Technician
Braintree, MA · On-site
IT Service Desk Technician FLSA STATUS: Non-Exempt DEPARTMENT: IT SUPERVISOR: Operations Manager ... Maintain up-to-date knowledge of networking/wiring contracts and supervise contract-based ...
IT Service Desk Lead
Vienna, VA · On-site
... with contract requirements, SLAs/OLAs, cybersecurity policies, and enterprise IT governance ... e Desk or IT operations experience, including supervisory responsibilities. • Active TS/SCI ...
IT Service Desk Lead
Vienna, VA · On-site
... with contract requirements, SLAs/OLAs, cybersecurity policies, and enterprise IT governance ... e Desk or IT operations experience, including supervisory responsibilities. • Active TS/SCI ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Service Desk Tech 3
Tallahassee, FL · On-site
Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager FLSA Status: Exempt Location: Remote ROLE SUMMARY: The IT (Information Technology) Service Desk Tech ...
IT Service Desk Tech 3
Tallahassee, FL · On-site
Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager FLSA Status: Exempt Location: Remote ROLE SUMMARY: The IT (Information Technology) Service Desk Tech ...
Service Desk - TS/SCI with Security Clearance
Lorton, VA · On-site
$70K - $105K/yr
Zachary Piper Solutions is currently seeking a Service Desk candidate in Reston, VA responsible for ... Active TS/SCI * 2+ years of IT professional experience * Experience in PowerShell * Security ...
Service Desk - TS/SCI with Security Clearance
Lorton, VA · On-site
$70K - $105K/yr
Zachary Piper Solutions is currently seeking a Service Desk candidate in Reston, VA responsible for ... Active TS/SCI * 2+ years of IT professional experience * Experience in PowerShell * Security ...
Service Desk Analyst (Healthcare IT Support) Overview / Summary The Technical Service Desk Analyst provides first- and second-level support to healthcare employees and patients, delivering a high ...
Service Desk Analyst (Healthcare IT Support) Overview / Summary The Technical Service Desk Analyst provides first- and second-level support to healthcare employees and patients, delivering a high ...
Service Desk Reporting Lead
San Antonio, TX · On-site
$66K - $106K/yr
... enterprise IT ecosystem. The role works in close alignment with GSC and EITSI leadership ... and contract considerations. Depending on the position, employees may be eligible for overtime ...
Service Desk Reporting Lead
San Antonio, TX · On-site
$66K - $106K/yr
... enterprise IT ecosystem. The role works in close alignment with GSC and EITSI leadership ... and contract considerations. Depending on the position, employees may be eligible for overtime ...
As the Manager, IT Service Desk at Brooks, you are responsible for providing vision and leadership ... Make recommendations for the purchase of technology resources; review and negotiate contracts and ...
As the Manager, IT Service Desk at Brooks, you are responsible for providing vision and leadership ... Make recommendations for the purchase of technology resources; review and negotiate contracts and ...
Contract Service Desk It information
See salary details
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
How much do contract service desk it jobs pay per hour?
As of Jul 16, 2026, the average hourly pay for contract service desk it in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.
What are Contract Service Desk IT jobs?
Contract Service Desk IT jobs involve providing technical support and troubleshooting services to an organization's users, typically on a temporary or project-based contract. These professionals handle IT service requests, resolve hardware and software issues, and ensure smooth operation of computer systems and networks. Contract roles may vary in length and can be on-site or remote, depending on the company's needs. They are essential for maintaining productivity and addressing technical problems promptly.
What is the difference between Contract Service Desk It vs Help Desk Technician?
| Aspect | Contract Service Desk It | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, ITIL Foundation | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Contract-based, on-site or remote, fast-paced | In-house or remote, customer-focused |
| Employer & Industry | IT service providers, corporations | IT departments, MSPs, corporate support |
Contract Service Desk It and Help Desk Technician roles share certifications like CompTIA A+ and work in similar environments. However, Contract Service Desk It often involves temporary, contract-based work with a focus on providing IT support in fast-paced settings, while Help Desk Technicians typically work in permanent roles within organizations, focusing on customer support and troubleshooting.
What are the typical daily responsibilities of a Contract Service Desk IT professional?
As a Contract Service Desk IT professional, your daily responsibilities typically include responding to user inquiries, troubleshooting hardware and software issues, documenting incidents in ticketing systems, and escalating complex problems to higher-level support teams. You'll interact with employees through phone, email, or chat, ensuring their technical issues are resolved efficiently. In addition, you may assist with onboarding new users, maintaining knowledge base articles, and supporting scheduled IT maintenance activities. This role often requires strong communication skills and the ability to multitask in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a Contract Service Desk IT professional, and why are they important?
To thrive as a Contract Service Desk IT professional, you need a solid understanding of IT troubleshooting, customer support, and common operating systems, often supported by a relevant degree or certifications like CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and knowledge bases is typically required. Excellent communication, problem-solving skills, and patience help you resolve issues efficiently and maintain positive user experiences. These capabilities are crucial for minimizing downtime, ensuring user satisfaction, and supporting seamless IT operations.
What cities are hiring for Contract Service Desk It jobs? Cities with the most Contract Service Desk It job openings:
What are the most commonly searched types of Service Desk It jobs? The most popular types of Service Desk It jobs are:
What states have the most Contract Service Desk It jobs? States with the most job openings for Contract Service Desk It jobs include:
Job description
Job Summary for Service Desk Support:
We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.
Job Qualifications and Responsibilities for Service Desk Support:
Experience in Service Desk / IT Support / Help Desk roles
Strong knowledge of:
Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)
Familiarity with Active Directory and user management
Basic understanding of hardware troubleshooting
We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.
Job Qualifications and Responsibilities for Service Desk Support:
Experience in Service Desk / IT Support / Help Desk roles
Strong knowledge of:
- Windows OS (Windows 10/11)
- Microsoft Office 365
- Basic networking (VPN, DNS, IP concepts)
Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)
Familiarity with Active Directory and user management
Basic understanding of hardware troubleshooting
About System Soft Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Tampa, FL, US
Year founded
1999