Contract Salesforce Scrum Master Jobs in Delaware

• Job Category Program & Project Management
• Business Unit Commercial & Investment Bank
• Posting Date 06/18/2026, 06:52 PM
• Locations 500 Stanton Christiana Rd, Newark, DE, 19713, US
• Apply Before 06/22/2026, 04:00 AM
• Job Schedule Full time
• Job Shift Day

Power the firm’s straight-through processing by owning the Account & Standard Settlement Instructions (SSI) golden source. In this Product Owner- Vice President role, you’ll set the vision and roadmap for a controlled, auditable reference data platform that connects onboarding/Know Your Candidate (KYC) to critical downstream payment, settlement, and reporting flows—reducing manual touchpoints while improving data quality and production stability.

As a Product Owner (Vice President), you will lead strategy and execution for an internal cross–line of business Account and SSI reference data platform, with accountability for outcomes across client onboarding, account maintenance, SSI maintenance, and downstream payment, settlement, and regulatory reporting processing. Sitting between upstream onboarding/KYC processes and a broad set of downstream consumers (e.g., trade allocation platforms, trade and cash settlement engines, payment/trading platforms, and reporting platforms), you will own the product vision, roadmap, and backlog for a trusted golden source of client account and SSI reference data. You will drive how account and SSI data is captured, validated, approved, published, and consumed (via APIs and event-driven publishing), translating complex operational, risk, and regulatory requirements into prioritized, development-ready delivery with strong controls, traceability, and auditability. You will balance new feature delivery with remediation, data quality uplift, production stability, and standards-driven change through transparent prioritization and executive-ready reporting. Success will be measured by delivering a strategic, industry-aligned, and scalable solution that reduces data proliferation, improves the operational user experience, and reduces manual touchpoints in a global, matrixed environment.

Job responsbilities

• Own the vision, roadmap, and backlog for the Account & SSI golden source platform, aligned to business value, resilience, and controls; prioritize trade-offs across features, remediation, and regulatory/standards change (SWIFT MT/MX, ISO 20022, BIC, IBAN, LEI).
• Lead global end-to-end delivery (sequencing, dependencies, release planning) and convert requirements into development-ready stories with measurable acceptance criteria (and clear DoR/DoD); run agile ceremonies with the Scrum Master and maintain documentation, approvals, change control, and traceability for audit/regulatory readiness.
• Drive data standards, lineage, stewardship, and quality with monitoring for accuracy, timeliness, completeness, and consistency; partner with Compliance/Risk on KYC, Anti-Money Laundering (AML), and sanctions dependencies with clear policy alignment, evidence, and control design.
• Translate workflows/pain points across Operations, Middle Office, Payments, Treasury, Custody, and Front Office into increments improving operating outcomes; coordinate integrations from onboarding/KYC to downstream consumers (SWIFT, Fedwire, CHAPS, settlement engines, trading platforms, DTCC ALERT, SWIFT Ref) with defined publishing contracts and controlled rollout.
• Define and track OKRs/KPIs (data quality/timeliness, exceptions/repairs, settlement fails, STP, SLA adherence); provide executive-ready reporting on status/risks/remediation and lead production resilience, incident triage, and migration/cutover planning.

Required qualifications, capabilities and skills

• Bachelor's or Master's in a quantitative or related field (Finance, Maths, Stats, CS, Engineering).
• Certifications (CSPO, SAFe POPM, PMP, or PRINCE2).
• Exposure to Markets, Investor Services, custody, clearing and Prime brokerage.
• Working knowledge (SSI utilities DTCC ALERT, SWIFT)
• Executive stakeholder influence across Technology, Operations, Compliance, and business leaders in a global, matrixed environment.
• Comfort with ambiguity and sound judgement; makes explicit trade-offs framed in risk, operational impact, and value.
• Strong ownership and follow-through, with attention to detail in requirements, controls evidence, and delivery commitments.
• Strategic thinker with a bias for execution, balancing long-term platform health with near-term delivery outcomes.
• Clear, concise communicator to technical and non-technical audiences, including senior forums.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.