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Contract Remote Technical Account Manager Jobs in Delaware

SUPPLY.com

Business Development Manager

Wilmington, DE · Remote

$6.3K - $18K/mo

... accounts and expand existing relationships within core industrial sectors. This is a remote role ... Technical Consultation: Partner with internal application engineers to provide technical solutions ...

Athena LLC

Effectively negotiate contracts and close deals to achieve and exceed individual sales quotas ... Client Relationship Management * Build and maintain strong, long-lasting relationships with ...

Roquette

BioPharma Business Developer

Wilmington, DE · On-site +1

$132K - $198K/yr

... remote depending on business needs. Compensation: The current salary range for this role is ... Business Development, Strategic Account Management, or Technical Sales within BioPharma ...

Amerihealth Caritas

Care Manager

Dover, DE · Remote

The Care Manager (RN/SW) assists members appropriate for care management and care coordination ... Those fully remote associates residing in states where service is required by contract, law, or ...

Ametek

Field Application Engineer- Texas

Newark, DE · On-site +1

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... remote within limited but given standards. * Provide aftersales application support on FARO ...

Intuitive

Clinical Sales Manager

Wilmington, DE · On-site +1

S. Account Managers. Essential Job Duties * Develop and implement da Vinci ® Surgery sales ... Remote field management Implementation of sales process Platform and presentation skills Required ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are popular job titles related to Contract Remote Technical Account Manager jobs in Delaware?

For Contract Remote Technical Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Delaware look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Contract Remote Technical Account Manager jobs?

Cities in Delaware with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you
Infographic showing various Contract Remote Technical Account Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Business Development Manager

Ferguson Enterprises Inc.

Dover, DE • Remote

$6.3K - $18K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

25th of 423 rated retail wholesalers

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Business Development Manager is responsible for driving revenue growth, expanding market share, and identifying new business opportunities for our industrial valve portfolio (safety, relief and control valves). This role requires a strategic thinker with a strong technical aptitude who can interface comfortably with plant engineers, procurement teams, and corporate executives. The BDM will develop and execute strategic sales plans to capture new accounts and expand existing relationships within core industrial sectors.

This is a remote role that will support thePA/NJ Region. Our ideal candidate must be in EST time zone, preferably within easy commuting distance of locations in Eastern PA/NJ/DE

Key Responsibilities

  • Market Expansion:Identify and penetrate new target markets, applications, and geographic regions for the valve portfolio.
  • Pipeline Management:Build, qualify, and manage a robust sales pipeline
  • EPC & End-User Engagement:Establish and maintain high-level relationships with EPC contractors, design engineers, and major end-users (e.g., refineries, chemical plants, utilities) to get our products specified on approved manufacturer lists (AMLs).
  • Technical Consultation:Partner with internal application engineers to provide technical solutions, ensure compliance with project specifications (e.g., ASME, API, ANSI, ISO standards), and deliver technical presentations.
  • Competitive Intelligence:Monitor industry trends, competitor activities, and market shifts to identify new product development opportunities and pricing strategies.
  • Tender & Proposal Management:Lead the preparation of complex technical and commercial proposals for large-scale capital projects and long-term supply agreements.
Responsibilities:
  • Develop and maintain a territory sales plan that focuses on key accounts.
  • Increase market share in the electrical heat trace and industrial valve industries
  • Profile and penetrate key accounts by developing strategic goals and relationships.
  • Demonstrate the unique features and benefits of our products.
  • Identify and sell into new and existing process applications.
  • Effectively apply sales resources including demo equipment, presentations, and joint sales calls.
Experience/Qualifications
  • Minimum of 5 years' experience in Outside Technical Sales.
  • Proven record in territory growth and management
  • Experience in the process industry is a plus.
  • Highly motivated and success driven.
  • Fully developed tactical sales skills (prospecting, qualifying, closing, and growing existing customers).
  • Strong communication and presentation skills.
  • Excellent time and territory leadership skills. Extensive use of PPRD's proprietary CRM is crucial
  • Experience with Pressure Relief Devices, Control Valves, and Instrumentation ais a plus
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$6,374.70 - $18,040.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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