ZipRecruiter

Log In

2

Contract Remote Inbound Customer Service Representative Jobs in Springfield, MO

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

next page

Showing results 1-20

People also search for

All JobsContract Remote Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative Jobs in Springfield, MO

Contract Remote Inbound Customer Service Representative information

See Springfield, MO salary details

$9

$15

$23

How much do contract remote inbound customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for contract remote inbound customer service representative in Springfield, MO is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.63 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Springfield, MO? The most popular types of Remote Inbound Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities near Springfield, MO with the most Contract Remote Inbound Customer Service Representative job openings:
Contract Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

Air Services Heating, Cooling, Plumbing & Electrical

Springfield, MO • On-site, Remote

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overview

 At Air Services and Apex we are a family-operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

Customer Service Representative

 A hybrid-remote work schedule is available after the training period is complete.

 This position will handle customer contact through incoming calls and involves helping our customers with scheduling appointments, getting technicians to resolve their home service concerns, and answering customer questions about their home warranty or home contracts. This position will also be responsible for outbound calls to customers about products, promotions, and scheduling service calls. Minimum two years of call center experience is required. Meeting and exceeding customer expectations with a positive attitude and sunny disposition required. 

What You Will Do:

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Respond to customer inquiries, resolve issues, and provide information about our services.
  • Call existing customers to inform of promotions
  • Schedule service appointments.
  • Maintain accurate customer records and update information in our database.
  • Follow up with customers to ensure their satisfaction with our services.

What You Will Bring:

  • High school diploma or equivalent
  • Previous customer service experience, preferably in a home services or related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Honesty, integrity, and a positive attitude
  • Proficiency in using computer systems and software applications.
  • Ability to work independently and as part of a team.

Benefits:

  • Health Coverage: Employer-paid medical, dental, and vision plan options
  • Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
  • Savings Accounts: FSA and HSA contribution options
  • Retirement: 401(k) available upon hire with employer match; Traditional and Roth options

Time Off & Perks:

  • Paid time off and holidays
  • Paid parental leave

Growth and Training Opportunities:

  • Tuition Reimbursement

Requirements:

  • To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.

Apex is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Posted Min Pay RateUSD $18.00/Yr.Posted Max Pay RateUSD $20.00/Yr.Employment Type: FULL_TIME

Apply