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Contract Remote Inbound Customer Service Representative Jobs in Silver Spring, MD

Customer Service Representative

Mclean, VA ยท Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work ... Answer inbound and outbound calls in a timely and professional manner to resolve customer inquiries ...

New

Customer Service Representative

Mclean, VA ยท Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work ... Answer inbound and outbound calls in a timely and professional manner to resolve customer inquiries ...

New

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Showing results 1-20

Contract Remote Inbound Customer Service Representative information

See Silver Spring, MD salary details

$10

$17

$27

How much do contract remote inbound customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for contract remote inbound customer service representative in Silver Spring, MD is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Silver Spring, MD?

The most popular types of Remote Inbound Customer Service Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Contract Remote Inbound Customer Service Representative jobs?

Cities near Silver Spring, MD with the most Contract Remote Inbound Customer Service Representative job openings:

Remote Inbound Sales Representative

Stratford Davis

Washington, DC โ€ข Remote

$85K - $150K/yr

Full-time

Medical, Dental, Vision, Life

Posted 22 days ago


Job description

Step into a flexible, growth-focused role where you can make a meaningful impact by helping individuals and families plan for their financial future. As a Remote Inbound Representative, you will work directly with clients to understand their needs, provide strategic recommendations, and guide them toward informed financial decisions. Using a wide range of proven tools and resources, you’ll create personalized solutions designed to support long-term success.

This opportunity allows you to operate independently while benefiting from ongoing mentorship, training, and a strong support system. Your results will be driven by your initiative, consistency, and ability to build lasting client relationships.

What You’ll Do
  • Generate new business opportunities through outreach, networking, and referrals
  • Meet with clients virtually to evaluate their financial goals and current situations
  • Develop customized strategies and present solutions that align with client needs
  • Build long-term relationships by offering continuous support and value
  • Stay up to date with industry knowledge, product offerings, and compliance standards
  • Conduct your work with professionalism, accountability, and integrity
What We’re Looking For
  • A genuine interest in helping people improve their financial well-being
  • Strong verbal communication and relationship-building abilities
  • Goal-oriented mindset with the drive to succeed in a performance-based role
  • Ability to work independently and manage time effectively
  • High level of professionalism and ethical decision-making
  • Background in sales, finance, or customer service is helpful, but not required
Compensation & Perks
  • Work Flexibility: Fully remote role with control over your own schedule
  • Training & Development: Access to structured onboarding, ongoing coaching, and professional growth resources
  • Commission-Based Opportunity: commission structure with unlimited income potential
  • Supportive Environment: Work alongside a team that provides mentorship and guidance
  • Insurance Options: Life insurance coverage and access to healthcare exchange plans (medical, dental, vision)
  • Incentives & Rewards: Eligibility for bonuses, recognition programs, and performance-based rewards
  • Travel Opportunities: Qualify for incentive trips and exclusive experiences based on performance
If you're an ambitious professional seeking an exciting opportunity, apply with your resume and a brief statement on why you're the ideal candidate. We'll reach out to schedule an interview.