Baltimore, MD · Remote
$18.50/hr
Description As a Customer Service Representative, you will be supporting a residential services ... of inbound calls. This is a remote, contract position that will support the team during their ...
Baltimore, MD · Remote
$18.50/hr
Description As a Customer Service Representative, you will be supporting a residential services ... of inbound calls. This is a remote, contract position that will support the team during their ...
Laurel, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Laurel, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Silver Spring, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Silver Spring, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Ellicott City, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Ellicott City, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Glen Burnie, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Glen Burnie, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Bowie, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Bowie, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Columbia, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Columbia, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Baltimore, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Baltimore, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Bel Air, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Bel Air, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Annapolis, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Annapolis, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Parkville, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Parkville, MD · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Columbia, MD · Remote
$15.50 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Columbia, MD · Remote
$15.50 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Silver Spring, MD · Remote
$16 - $21.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Silver Spring, MD · Remote
$16 - $21.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Annapolis, MD · Remote
$15.25 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Annapolis, MD · Remote
$15.25 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Parkville, MD · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Parkville, MD · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Laurel, MD · Remote
$15.25 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Laurel, MD · Remote
$15.25 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Bowie, MD · Remote
$15 - $20/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Bowie, MD · Remote
$15 - $20/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Bel Air, MD · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Bel Air, MD · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Ellicott City, MD · Remote
$15.50 - $20.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Ellicott City, MD · Remote
$15.50 - $20.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
$10.03 - $11.49
4% of jobs
$11.49 - $12.94
10% of jobs
$13.94 is the 25th percentile. Wages below this are outliers.
$12.94 - $14.40
16% of jobs
The median wage is $15.68 / hr.
$14.40 - $15.85
23% of jobs
$15.85 - $17.31
17% of jobs
$17.74 is the 75th percentile. Wages above this are outliers.
$17.31 - $18.76
17% of jobs
$18.76 - $20.22
4% of jobs
$20.22 - $21.67
6% of jobs
$21.67 - $23.13
1% of jobs
$23.13 - $24.58
0% of jobs
$24.58 - $26.04
1% of jobs
$10
$16
$26
| Aspect | Contract Remote Inbound Customer Service Representative | Contract Remote Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, provides support, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Remote, customer support centers or home offices | Remote, sales-focused call centers or home offices |
| Required Skills | Excellent communication, problem-solving, patience | Persuasive communication, sales skills, resilience |
| Common Certifications | Customer service certifications, communication skills training | Sales training, customer engagement certifications |
While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.
$18.50/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
TekSystems is currently hiring for a FULLY REMOTE Customer Service Representative!
MUST HAVE: 2-4 years of recent call center experience! Preferably experience working remotely previously. Must be in the EST time zone!
Description
As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Additional Skills & Qualifications
• An effective communicator who understands the importance of listening and being empathetic
• Problems solving skills and a passion to create customer satisfaction.
• Previous customer service experience
• Bi-lingual (Spanish) a plus but not required.
• Knowledge of basic office equipment and Office 365
Job Type & Location
This is a Contract position based out of Baltimore, MD.
Pay and BenefitsThe pay range for this position is $18.50 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully remote position.
Application DeadlineThis position is anticipated to close on Aug 5, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
