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Contract Remote Inbound Customer Service Representative Jobs in Santa Rosa, CA

ZOLL LifeVest

Patient Service Representative

Santa Rosa, CA · Remote

$19.25 - $24.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Santa Rosa, CA · Remote

$19.25 - $24.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

InsuraTec

Sales Representative (Remote)

Sonoma, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Windsor, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Napa, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Novato, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

First American

Inside Sales Lead

Santa Rosa, CA · Remote

$23.37 - $31.15/hr

... services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an ... inbound calls from existing and potential First American customers. The representatives must ...

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Contract Remote Inbound Customer Service Representative information

See Santa Rosa, CA salary details

$11

$18

$28

How much do contract remote inbound customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for contract remote inbound customer service representative in Santa Rosa, CA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Remote Inbound Customer Service Representative jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities near Santa Rosa, CA with the most Contract Remote Inbound Customer Service Representative job openings:
Contract Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

Third Party CS

Santa Rosa, CA • Remote

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Customer Service Representative

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
  • MUST RESIDE IN CALIFORNIA

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Apply