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Contract Remote Inbound Customer Service Representative Jobs in Provo, UT

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

You will manage inbound communications to ensure members receive timely enrollment in drug savings programs and experience world-class customer service regarding their pharmacy benefits by providing ...

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

You will manage inbound communications to ensure members receive timely enrollment in drug savings programs and experience world-class customer service regarding their pharmacy benefits by providing ...

micro1 AI

Biostatistician

Provo, UT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Provo, UT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Precoa

Inside Sales Representative - Remote

Orem, UT · Remote

As one of our customer-facing voices, your work is instrumental to our continued growth! What you ... You'll be provided warm leads who are interested in the recession-proof service you are selling.

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All JobsContract Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative Jobs in Provo, UT

Contract Remote Inbound Customer Service Representative information

See Provo, UT salary details

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How much do contract remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for contract remote inbound customer service representative in Provo, UT is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Provo, UT? The most popular types of Remote Inbound Customer Service Representative jobs in Provo, UT are:
Contract Remote Inbound Customer Service Representative jobs near you

Remote Collections Representative (UT, 9/7 Start Date)

Progressive Leasing

Draper, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved!

This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, Utah.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!

YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.

YOUR DAY-TO-DAY:

  • Responsible for outbound and inbound calls, collecting on accounts that are past due

  • Provide top tier support and service to our customers

THE DETAILS:

  • Start Date: Monday, September 7, 2026

  • Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required

  • Full Time Shifts Available: Monday through Friday, either 10:30AM-7:00PM, or 11:30AM-8:00PM

  • Saturdays Required: 6:30AM-3:00PM

  • Compensation: $17.00/HR + BONUS

  • Verified Spanish fluency will receive a 5% hourly pay increase

  • After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: http://app.ribbon.ai/interview/5cd22534?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06

YOU'LL BRING:

  • Customer Service and prior collections experience with impeccable interpersonal skills

  • Excellent verbal and written communication skills

  • Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously

  • Phone experience in a customer service/call center environment

  • High school diploma or GED equivalent, must also be 18 years or older

  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.

REQUIREMENTS FOR WORK FROM HOME:

  • You must be located within a 60-mile radius of Draper, UT

  • You must have a designated home-based workspace (preferably one that is quiet and free from distractions)

  • You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

WE OFFER:

  • Competitive Compensation

  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave

  • Company Matched 401k

  • Paid Time Off + Paid Holidays + Paid Volunteer Hours

  • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)

  • Employee Stock Purchase Program

  • Tuition Reimbursement

  • Charitable Gift Matching

  • Job required equipment and services

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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