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Contract Remote Inbound Customer Service Representative Jobs in Provo, UT

ForgeFit

Remote Inside Sales Representative

Provo, UT · On-site +1

Handle inbound sales inquiries and proactively reach out to warm leads * Conduct virtual ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$55K - $75K/yr

We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA ... That means you sincerely care that our customers get exactly the quality products and services they ...

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$75K/yr

We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA ... That means you sincerely care that our customers get exactly the quality products and services they ...

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$85K/yr

We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA ... That means you sincerely care that our customers get exactly the quality products and services they ...

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All JobsContract Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative Jobs in Provo, UT

Contract Remote Inbound Customer Service Representative information

See Provo, UT salary details

$9

$15

$24

How much do contract remote inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for contract remote inbound customer service representative in Provo, UT is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Provo, UT? The most popular types of Remote Inbound Customer Service Representative jobs in Provo, UT are:
Contract Remote Inbound Customer Service Representative jobs near you

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

Position: Customer Service Representative
Location: Remote
Job Type: Full-Time
Company: Village Capital & Investment LLC
About Us
Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.
Job Summary
Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.
Responsibilities
  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits
  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time consistent schedules
  • Overtime opportunities available

Requirements
  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available
  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Apply