PR · Remote
$12/hr
Three things to DECIDE if contract work is for you: What Omni looks for in INDEPENDENT Contractors ... inbound phone calls and possibly chat or email, assisting them with all their needs. Schedule:
Quick apply
PR · Remote
$12/hr
Three things to DECIDE if contract work is for you: What Omni looks for in INDEPENDENT Contractors ... inbound phone calls and possibly chat or email, assisting them with all their needs. Schedule:
Guaynabo, PR · On-site +1
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · On-site +1
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · Remote
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · Remote
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · On-site +1
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · On-site +1
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · Remote
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · Remote
$12.10/hr
As a Customer Service Representative II, you will be responsible for the resolution of multi ... Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Guaynabo, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Ponce, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Ponce, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · Remote
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · On-site +1
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · On-site +1
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · On-site +1
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
Guaynabo, PR · On-site +1
$11/hr
Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in ... Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder ...
$11/hr
Receiving inbound calls from patients looking to schedule physician appointments * Connecting ... Remote
$11/hr
Receiving inbound calls from patients looking to schedule physician appointments * Connecting ... Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
| Aspect | Contract Remote Inbound Customer Service Representative | Contract Remote Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, provides support, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Remote, customer support centers or home offices | Remote, sales-focused call centers or home offices |
| Required Skills | Excellent communication, problem-solving, patience | Persuasive communication, sales skills, resilience |
| Common Certifications | Customer service certifications, communication skills training | Sales training, customer engagement certifications |
While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.
Remote
$12/hr
Full-time
Posted 28 days ago
Puerto Rico APR
Please apply from a laptop or desktop.
Three things to DECIDE if contract work is for you:
What Omni looks for in INDEPENDENT Contractors:
Omni Platform Overview - Click to download & review BEFORE starting your application!
Set your own schedule.Get paid. Enjoy the Freelance life.
Work from home
No hassles of commuting
Gain experience in different industries
Competitive pay rates
Overview
As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.
Schedule:
Flexible work schedule options available
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you (within client hours of operation)
Earnings & Revenue:
Contract earnings $12 per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
Wired USB headset with microphone for clear communication
High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Valid and up-to-date antivirus software installed
Smart phone, Android tablet or iPad needed for authentication into client and Omni systems
Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
Quiet, uninterrupted space
Organized desk area
Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
Sourced by ZipRecruiter
Strategic planning consulting services
51 - 200 Employees
Englewood, CO, US
2016
