ZipRecruiter

Log In

2

Contract Remote Customer Service Rep Jobs in Riverside, CA

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25.25/hr

Previous experience in customer service, administration, or support is a plus but not required Benefits: * Flexible remote work schedule * Professional development opportunities and access to ...

HMG Careers

Remote Customer Service and Sales

Rialto, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Pomona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Irvine, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Corona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Orange, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsContract Remote Customer Service Rep JobsContract Remote Customer Service Rep Jobs in Riverside, CA

Contract Remote Customer Service Rep information

See Riverside, CA salary details

$10

$19

$28

How much do contract remote customer service rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for contract remote customer service rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are the most commonly searched types of Remote Customer Service Rep jobs in Riverside, CA? The most popular types of Remote Customer Service Rep jobs in Riverside, CA are:
What are popular job titles related to Contract Remote Customer Service Rep jobs in Riverside, CA? For Contract Remote Customer Service Rep jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Contract Remote Customer Service Rep jobs in Riverside, CA look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Contract Remote Customer Service Rep jobs? Cities near Riverside, CA with the most Contract Remote Customer Service Rep job openings:
Contract Remote Customer Service Rep jobs near you
Customer Service Representative- Loan Servicing

Customer Service Representative- Loan Servicing

Lentegrity

Lake Forest, CA • Remote

$18.80 - $26.40/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Join Lentegrity as a Customer Service Representative for an Auto Loan Finance Company!

Location: Hybrid – You must be able to commute to Foothill Ranch, CA
Department: Loan Servicing
Status: Non-Exempt
Pay Range: $18.80–$26.40/hr

Job Details


Are you a people-focused professional with a passion for problem-solving and delivering exceptional service? At Lentegrity, we foster a collaborative, people-first culture that values integrity, consistency, and continuous improvement. We’re seeking a Customer Service Representative to join our Loan Servicing team in a hybrid role based in Foothill Ranch, CA.

In this role, you’ll be the frontline connection to our customers, helping resolve inquiries, negotiate payment arrangements, and ensure a smooth servicing experience. You’ll work closely with internal teams and external partners to support account management, claims processing, and customer satisfaction.

Key Responsibilities

  • Resolve customer problems by clarifying the customer's requests and provide a one-call resolution
    • Follow and ensure compliance with all company policies and procedures
    • Recommend potential services to management by collecting customer information and analyzing customer
    needs
    • Negotiate payment arrangements with customers, including offering suggestions as to how they can meet their
    obligations, propose alternative payment methods, and establish payment procedures
    • Manage high volume of incoming calls while multitasking
    • Respond to customer requests regarding account status
    • Process and file physical damage, total loss, and GAP claims with insurance agencies
    • Negotiate claim resolutions with insurance agencies to maximize recovery and minimize losses to the company
    • Analyze data used in settling claims to ensure that claims are valid and that settlements are made according to
    company policies and procedures
    • Identify and assess customers’ needs to achieve satisfaction
    • Meet personal/team/department daily and monthly Loan Servicing goals
    • Ensure all after-hour voicemails are reviewed and calls are returned to customers within 24 hours
    • Other duties as assigned

What We’re Looking For

  • 1–3 years of customer service experience (auto finance preferred)
  • High school diploma or equivalent required
  • Strong phone handling and active listening skills
  • Familiarity with CRM systems and customer service practices
  • Excellent communication and presentation abilities
  • Ability to multitask, prioritize, and manage time effectively
  • Fluency in Spanish preferred (not required)
  • Positive attitude and commitment to customer satisfaction

Why Join Lentegrity

  • Internal growth and promotion opportunities
  • Collaborative, innovative work environment
  • Access to 3,500+ self-paced courses and 25,000+ learning resources
  • Competitive benefits: Medical/Dental/Vision, 401(K) match, EAP, Adoption Assistance, and more
  • Casual dress code and supportive team culture

Our Core Values
Integrity. Teamwork. Service. Consistency.
We’re committed to delivering excellence to our borrowers, partners, and employees.

Lentegrity is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Privacy Notice: Please take notice that Lentegrity, LLC collects certain information about our job applicants and employees. Learn more about your rights in our California Privacy Notice: https://lentegrity.com/Forms/NoticeToApplicants.pdf