Position Summary
The Contract Implementation Specialist & Analyst is responsible for the successful end-to-end implementation, maintenance, and optimization of payer contracts across the organization. This role ensures that all contract terms-financial, operational, and clinical-are accurately translated into actionable guidance and systems used by Billing/RCM, Intake, Operations, Clinical Operations, and other downstream teams.
This position serves as the primary owner of contract implementation accuracy, the first line of triage for payer-related issues, and the central driver of contract change communication and fee schedule management. The role blends strong analytical skills with cross-functional coordination and clear, structured communication.
Key Responsibilities
Contract Implementation & Operational Enablement
• Lead the implementation of new payer contracts by translating contract terms into clear, actionable requirements for Billing/RCM, Intake, Operations, Clinical Ops, and other stakeholders.
• Ensure all contract components (fee schedules, covered services, site-of-care requirements, billing guidelines, etc.) are fully understood and operationalized.
• Coordinate with internal teams to confirm readiness prior to contract go-live.
Fee Schedule Management
• Own all payer fee schedules, including setup, validation, updates, and version control.
• Manage the cadence of fee schedule updates (quarterly, annual, or ad hoc) and ensure alignment with contract terms.
• Maintain fee schedule source-of-truth resources and support downstream billing system updates.
Payer Issue Triage & Escalation Management
• Serve as the first line of support for payer-related issues impacting operations, billing, or intake.
• Triage issues, assess root cause, and manage escalations.
• Engage the appropriate Account Manager, Contracting Lead, or Credentialing Specialist to support resolution as needed.
• Track issues and outcomes to identify trends and improvement opportunities.
Contract Change Management & Communication
• Act as the primary driver of communication for all contract updates, amendments, and renegotiation outcomes.
• Develop clear, timely, and accurate communications tailored to impacted departments.
• Maintain and update all contract-related resources to ensure ongoing accuracy and reliability.
Data Analysis & Impact Reporting
• Support contract renegotiations by analyzing fee schedule changes, reimbursement impacts, and operational implications.
• Produce reports that summarize financial and operational impact of contract changes.
• Partner with leadership to support decision-making through data-driven insights.
Resource & Documentation Management
• Maintain contract implementation documentation, playbooks, and reference tools.
• Ensure all internal resources reflect the most current contract terms and payer requirements.
• Support continuous improvement of implementation processes and tools.
Qualifications
• Bachelor's degree in Healthcare Administration, Business, Finance, or a related field (or equivalent experience).
• 3-5 years of experience in payer contracting, contract implementation, revenue cycle, or healthcare operations.
• Strong understanding of payer contracts, fee schedules, reimbursement structures, and operational workflows.
• Experience working cross-functionally with Billing/RCM, Intake, Operations, and Clinical teams.
• Advanced Excel and data analysis skills; experience with contract management systems preferred.
Key Competencies
• Exceptional attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Clear, structured communicator with the ability to translate complex contract terms into operational guidance.
• Highly organized with strong ownership mindset.
• Ability to manage multiple priorities and escalations in a fast-paced environment.
• Proactive, solution-oriented approach to payer and contract challenges.
Success in This Role Looks Like
• Contracts are implemented on time, accurately, and with minimal downstream issues.
• Fee schedules are reliable, current, and trusted across the organization.
• Departments receive clear, timely communication and know exactly how to operationalize payer requirements.
• Payer issues are triaged efficiently, escalations are well-managed, and root causes are addressed.
• Leadership has clear visibility into the impact of contract changes.
About Pure Infusion
Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration-and we're looking for people who want to help shape what comes next.
OUR CORE VALUES
We live by four core values that define our culture and guide our hiring:
WE ARE
• People-obsessed
• Relentless Improving
• Innovators
• Grateful
The pay range for this role is:
60,000 - 80,000 USD per year (Sandy HQ)