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Contract Help Desk Technician Jobs in Appleton, WI

We provide reliable and innovative environmental technology solutions, helping customers worldwide ... Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Durr ...

Chemical Technician

Freedom, WI · On-site

$20 - $27/hr

Job Type & Location This is a Contract to Hire position based out of Appleton, WI. Pay and Benefits ... We help visionary companies advance their engineering and science initiatives through access to ...

New

While most of the world is stuck behind a desk, your "office" changes daily. You'll navigate to ... Are you passionate about working outdoors and helping people? If so, you could be perfect for this ...

... that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a ... contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the ...

... that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a ... contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the ...

... HelpDesk calls as needed, provide technical assistance/guidance to lab technicians, resolve ... Configure, maintain and support end-user devices including Teams-certified desk phones, headsets ...

We champion our customers and help them succeed. We play to win - adapting quickly in an ... University or contract labs * Advance the capability of the lab. Document research proposals (scope ...

We champion our customers and help them succeed. We play to win - adapting quickly in an ... University or contract labs * Advance the capability of the lab. Document research proposals (scope ...

We champion our customers and help them succeed. We play to win - adapting quickly in an ... University or contract labs * Advance the capability of the lab. Document research proposals (scope ...

New

We champion our customers and help them succeed. We play to win - adapting quickly in an ... University or contract labs * Advance the capability of the lab. Document research proposals (scope ...

We champion our customers and help them succeed. We play to win - adapting quickly in an ... University or contract labs * Advance the capability of the lab. Document research proposals (scope ...

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Contract Help Desk Technician information

See Appleton, WI salary details

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How much do contract help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract help desk technician in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Help Desk Technician, and why are they important?

To thrive as a Contract Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic IT service management (ITSM) platforms is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, high user satisfaction, and minimal downtime for organizations.

What types of support issues does a Contract Help Desk Technician typically handle, and how do they prioritize requests?

Contract Help Desk Technicians commonly resolve a range of technical issues, including password resets, software installations, hardware troubleshooting, and connectivity problems. They usually receive requests via ticketing systems, email, or phone, and must quickly assess the urgency and impact of each issue. Prioritization is based on factors such as the number of users affected, severity of the problem, and business impact, ensuring critical issues are addressed first. Technicians often collaborate closely with other IT staff to escalate complex problems or coordinate solutions, making strong communication and organizational skills essential.

What are Contract Help Desk Technicians?

Contract Help Desk Technicians are IT professionals who provide technical support to users, typically on a temporary or project-based contract. They assist with troubleshooting hardware and software issues, resolving network problems, and responding to service requests either remotely or in-person. Unlike full-time staff, contract technicians are usually employed for a specific duration or to address particular business needs, offering flexibility to organizations needing short-term technical assistance.

What is the difference between Contract Help Desk Technician vs Contract IT Support Specialist?

AspectContract Help Desk TechnicianContract IT Support Specialist
CertificationsCompTIA A+, HDI-SAT, Microsoft certificationsCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentHelp desk, remote or on-site support, fast-pacedTechnical support, troubleshooting, system maintenance
Employer & Industry UsageIT service providers, corporate IT departmentsIT consulting firms, enterprise IT teams
Common Search & ComparisonYesYes

The Contract Help Desk Technician primarily handles user support and troubleshooting via help desk systems, often focusing on end-user issues. The Contract IT Support Specialist may have a broader technical role, including system maintenance and network support. Both roles require similar certifications and are used in similar environments, but the Help Desk Technician is more user-focused, while the Support Specialist may handle more complex technical tasks.

What are the most commonly searched types of Help Desk Technician jobs in Appleton, WI? The most popular types of Help Desk Technician jobs in Appleton, WI are:

Field Service Technician

Durr Megtec

De Pere, WI

Full-time

Medical, Dental, Life, Retirement

Posted 29 days ago


Job description

Durr CTS (Clean Technology Systems) develops advanced environmental technologies to make industrial production cleaner, safer, and more efficient. Across all our product lines, Durr CTS offers responsive, local, and skilled service teams, delivering customer-focused support in maintenance, troubleshooting, spare parts, and plant modifications.

Since November 1st, 2025, Durr CTS has operated independently, with 1,300 employees across 12 countries. We provide reliable and innovative environmental technology solutions, helping customers worldwide meet their regulatory and sustainability goals.

Our Portfolio Includes:

Air Pollution Control: thermal oxidation, sorptive processes, particulate matter separation

Noise Abatement: Silencer products, filtration, gas turbine inlet and exhaust systems by Durr Universal

Decentral Power Generation: Organic Rankine Cycle systems with Cyplan ORC

We serve a wide range of industries, including chemical, pharmaceutical, food, automotive, energy, surface coating, and many more, providing tailored solutions that help customers meet environmental regulations, reduce emissions, ensure operational reliability, and improve sustainability.

Overview:

Join our dynamic team as a Field Service Technician, where you'll travel regionally and nationwide, engage directly with customers, and perform hands-on troubleshooting and maintenance. We seek individuals who think clearly, communicate effectively, and enjoy traveling and building relationships. If you have experience in electrical systems, pneumatics, electronics, mechanics, airflow, or gas flow, along with strong mechanical skills, this role is a great fit. Even if you're new to some areas but have a knack for electromechanical work and customer service, we encourage you to apply!

Key Responsibilities:

  • Perform preventative maintenance on our advanced equipment with professionalism and confidence.
  • Communicate clearly and responsibly, taking ownership of your work and supporting your team.
  • Address issues proactively, allowing clients to focus on their priorities while we handle equipment needs.
  • Install, maintain, and troubleshoot Durr equipment in the field, ensuring optimal operation and customer satisfaction.
  • Conduct thorough testing, preventative, and predictive maintenance to ensure equipment reliability.
  • Travel frequently, working from home to various project sites across the country. Your schedule will vary, with projects lasting several days in different regions, followed by periods at home between assignments.

What We Offer:

  • A local company supported by a global organization
  • Competitive salary reflective of your experience and education
  • Overtime opportunities during field visits
  • Full benefits package including health, dental, life insurance, and 401(k)
  • Profit-sharing bonuses
  • Company-provided laptop, smartphone, and tools
  • Daily per diem allowances

Candidate Requirements:

  • Prioritize safety in all daily activities
  • Associate's Degree in Electromechanical Technology or related field preferred
  • Strong desire and willingness to travel
  • Excellent written and verbal communication skills
  • Hands-on experience in an industrial environment
  • Knowledge of PLC troubleshooting
  • Demonstrated mechanical aptitude
  • Proficient with Microsoft Office Suite
  • Adaptability to same-day or next-day schedule changes
  • International travel opportunities available

If you are motivated, technically skilled, and enjoy traveling and customer interaction, we'd love to hear from you!

Durr CTS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing.

Note to all Staffing Agencies: Durr CTS Inc. has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as-needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Durr CTS Inc. will not be obligated to pay a referral fee.