For further inquiries regarding the following opportunity, please contact our Talent Specialists, Vijay at 630-847-1776
Title: SAP EDI Analyst (Remote)
Location: Remote - Candidates local to Corning, NY or Charlotte, NC preferred. However, candidates in all US locations may be considered (with a strong skill set). Must be willing to support EST hours.
Duration: 12 Months with possibility of extension based on demand.
Schedule: Monday - Friday 8 AM - 5 PM EST (Some OT may be anticipated in this operational support role. Approval would be required prior to any OT work)
Travel: Up to 5% - Local candidates may be required for onsite meetings/workshops, as needed. Advance notice would be provided.
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered
Position Summary
The SAP EDI Analyst is a key member of the client's IT SAP SC Execution team, responsible for supporting Electronic Data Interchange (EDI) operations that enable Commercial, Supply Chain, and Global Sourcing & Materials (GSM) processes. This role supports the day-to-day operation of the client's SAP EDI environment, including coordination with IBM Sterling, trading partner support, and close partnership with IT integration, SAP operations, and business teams. The position focuses on operational support, transaction monitoring, issue resolution, trading partner onboarding support, and continuous improvement of EDI processes to help ensure reliable data exchange across critical business activities. Day-to-day activities include exchanging purchase orders and invoices between business partners. Responsible for monitoring file transactions and coordinating with internal commercial teams to resolve issues. Heavy focus on monitoring, operational support, troubleshooting, issue resolution, and handling support tickets. Mapping experience is not mandatory; however, knowledge of mapping concepts is preferred.
Key Responsibilities
EDI Operations Support
โข Support day-to-day EDI operations across Client's SAP ECC EDI environment
โข Monitor EDI transaction activity and help ensure reliable processing, high availability, and timely issue resolution
โข Support the IBM Sterling environment in coordination with internal IT teams, service providers, and relevant partners
โข Enter and track requests related to IBM Sterling support and services
โข Help monitor service performance, incidents, and resolution progress with vendors and support teams
โข Assist with maintenance of EDI workflows, transaction visibility, and operational documentation
โข Support adherence to EDI standards, including ANSI X12 and EDIFACT, where required
โข Partner with commercial and integration teams to support accurate data flow between backend systems and EDI interfaces
Trading Partner and Process Support
โข Support onboarding and maintenance of customer and supplier trading partners
โข Help coordinate testing, validation, and implementation of new or updated EDI connections
โข Assist in resolving transaction exceptions involving orders, forecasts, ASNs, invoicing, and procurement-related messages
โข Work with Commercial, Supply Chain, and GSM stakeholders to understand operational issues and support resolution
โข Help translate business needs into functional support requirements and coordinate with technical teams as needed
Qualifications
Education & Experience
โข Bachelor's degree in Information Technology, Computer Science, Supply Chain, Business, or a related field (minimum)
โข 3 years of hands-on EDI experience (minimum required) 5+ years (preferred), preferably in manufacturing or supply chain-intensive environments
โข Experience supporting EDI transactions and integrations for telecommunications business partners preferred
โข Experience supporting order, shipping, invoicing, and procurement processes
โข Ability to collaborate effectively across business and IT teams
โข Experience with IBM Sterling VAN preferred
โข Familiarity with ERP systems used in manufacturing and distribution, specifically, hands-on experience with SAP
Technical Skills
โข Strong understanding of EDI standards, especially ANSI X12; EDIFACT
โข Familiarity with integration concepts and data exchange formats, including XML, flat files, APIs, middleware, and backend system interfaces
โข Experience supporting transaction sets such as 850, 855, 810, 824, 852, 856, 861, 754, 940, 944, 846, 945, and 947
โข Experience with mapping validation, testing, and transaction troubleshooting
โข Ability to analyze transaction failures, identify patterns, and support issue resolution
โข Ability to define mapping logic and generate pseudocode for EDI mapping implementation
Soft Skills
โข Strong analytical and troubleshooting skills
โข Detail-oriented with a strong focus on operational accuracy
โข Clear communication skills and ability to work effectively with business and technical stakeholders
โข Strong team orientation and willingness to coordinate across functions
โข Ability to manage multiple priorities in a fast-paced support environment
โข Continuous improvement mindset with a focus on reliable operations
Success Indicators
โข Reliable EDI transaction processing with minimal disruption
โข Timely identification and resolution of EDI issues and exceptions
โข Effective support for trading partner onboarding and maintenance
โข Strong working relationships with Commercial, Supply Chain, GSM, and IT teams
โข Improved transaction visibility, reduced manual intervention, and stronger operational discipline
โข Consistent support of EDI enhancements aligned with business needs
Interview Process: One Round Video Interview with Direct Manager