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QWA is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated solutions drive business results.

As an industry leader, we draw upon decades of experience to design innovative tools, products, and processes. We develop competitive practices that position organizations for growth, and we deliver the insight needed to succeed in today's global marketplace.

Solutions Architects are responsible for ensuring that client solutions being deployed and operationally maintained contain the most efficient technological and business process considerations enabling the capabilities required to meet specific business needs.  This process involves working closely with internal and external stakeholders, project teams and subject matter experts (SME's) providing leadership and holistic views into cross-business and functional solutions.

This role is responsible for overall technical solution, including HRT configuration, integrations, testing, and data modeling. Will be required in overseeing all technical design and requirements, ensuring application is designed properly to requirements.

Responsibilities

Architecture not only provides the business with what is needed, but also allows the business to implement effective solutions on time minimizing downstream maintenance, quality inefficiencies and long-term operational cost. Engagement goals with the Architecture team include leadership and execution coverage across the following three areas:

• Thought Leadership
• Solution Governance
• Lead Development for Solutions

The Solutions Architect functions within the HRT Transformation team:

• Provides technical and project leadership on complex end-to-end enterprise implementations, expansion opportunities and operational program efficiencies
• Leads requirements gathering, solution design, testing and deployment of client invoicing solutions
• Analyses clients' business and technical challenges and designs comprehensive solutions that integrate smoothly into customer environments
• Oversees and supports project data collection, modelling and analysis
• Responsible for documentation and execution of system and integration testing, analysis, and validations, utilizing industry standard testing tracking software
• Execute design, configuration, and test plan for integrations, including ability to write scripts and basic JSON/cXML format statements
• Coordinates & provides input to technology and data staging (functional and technical)
• Manages technical documentation creation, analysis, and maintenance (specifications, technology documents, error handling guides, test scenarios, etc.)
• Runs project meetings in conjunction with other team members, providing technology considerations, notes, and takeaways
• Conducts technology research and analysis supporting project business rules
• Provides pre-sales technical support including RFx responses, presenting at BD pitches, conducting solution design, and reviewing contracts as needed for technical and invoicing requirements
• Manages, coaches, and directs the work of configuration and testing resources on and/or offshore

• Five+ (5+) years of CRM/ATS experience preferred
• Three+ (3+) years of implementation experience preferred
• Experience with project management, reporting and data modelling
• Bachelor's Degree or equivalent experience
• Consulting experience preferred
• Multi-National experience preferred
• Ability to travel up to 20%

Required Skills

• Expert proficiency in creating effective architectural designs for highly complex integration architectures
• Advanced knowledge of CRM or ATS Technologies, specializing in Phenom People, Eightfold, Avature, or Smartrecruiters
• Expert consulting, negotiating, communicating, consensus building, influencing, presentation and facilitation skills with both internal and external stakeholders of all levels
• Expert innovator with the ability to think beyond established standards and processes
• Expert-level knowledge and experience applying current and emerging technology solutions and trends to solve for complex business problems
• Working knowledge of various consulting/project methodologies, including Agile PM, Design Thinking Methodology, and Test Automation
• Extensive knowledge of integration file formats and canonical structures, transmission protocols and transformation technologies
• Moderate understanding of coding languages & mathematical logic
• Ability to write basic and modify SQL, cXML, JSON, and HTTP response statements
• Ability to configure and troubleshoot integration endpoint setup, transmission protocols, encryption of data transmission, and middleware calls
• Moderate understanding of transmission and file encryption, and general data security (GDPR, SOX, etc.)
• Exceptional Technical leadership experience
• Expert-level ability to communicate highly complex technical information clearly and articulately to all levels and audiences
• Thorough knowledge of process modelling techniques and protocols
• Expert-level knowledge of the staffing industry, HR and recruiting practices

*Location disclaimer:  this position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

"The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options."