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Continuous Process Improvement Jobs in Boston, MA

Raytheon

Continuous Improvement Specialist

Andover, MA

$70K - $90K/yr

This position serves as a Continuous Improvement (CI) Specialist supporting semiconductor ... Evaluate current processes and develop future-state value stream maps, standard work, and flow ...

Humana, Inc.

Senior Process Improvement Professional

Boston, MA · On-site +1

$113K - $146K/yr

Experience with process improvement, standardization, workflow documentation, or continuous improvement initiatives. * Familiarity with enterprise operations, product operations, compliance-driven ...

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Continuous Process Improvement information

See Boston, MA salary details

$53.8K

$123.3K

How much do continuous process improvement jobs pay per year?

As of Aug 21, 2026, the average yearly pay for continuous process improvement in Boston, MA is $118,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,800.00 and $122,800.00 per year, depending on experience, location, and employer.

What is continuous process improvement?

Continuous process improvement (CPI) is a systematic approach to identifying, analyzing, and enhancing existing processes within an organization to increase efficiency, reduce waste, and improve overall quality. The goal of CPI is to make incremental improvements over time rather than implementing major changes all at once. Techniques such as Lean, Six Sigma, and Kaizen are commonly used in CPI to streamline operations and foster a culture of ongoing development. Professionals in this field work collaboratively across departments to monitor outcomes, identify bottlenecks, and implement best practices. This process ultimately helps organizations remain competitive and responsive to changing business needs.

How to get a job in continuous process improvement?

The primary qualifications for getting a job in continuous process improvement (CPI) are a bachelor's degree in a relevant field and some experience with CPI techniques like Agile or Six Sigma. Most employers look for professional certifications, so attending classes at accredited schools can help you stand out from other candidates. Many industries prefer specific types of CPI. For example, Agile is especially common in software development. You should consider researching the industry or industries you want to work in before selecting the techniques to learn. Fulfilling the responsibilities and duties of a job in continuous process improvement requires research skills, attention to detail, and flexibility.

What are the key skills and qualifications needed to thrive as a continuous process improvement professional?

To thrive in Continuous Process Improvement, you need a solid understanding of process analysis, Lean or Six Sigma methodologies, and project management, often supported by relevant certifications like Lean Six Sigma Green or Black Belt. Familiarity with data analysis tools, process mapping software, and quality management systems is typically required. Strong communication, problem-solving, and change management skills help professionals effectively collaborate and drive organizational improvements. These skills are crucial for identifying inefficiencies, implementing sustainable solutions, and delivering measurable results that enhance business performance.

What are some common challenges faced by professionals in continuous process improvement roles, and how can they be addressed?

Professionals in Continuous Process Improvement often encounter challenges such as resistance to change, lack of stakeholder buy-in, and difficulty in measuring the impact of new initiatives. Overcoming these challenges typically involves strong communication skills, fostering a culture of collaboration, and demonstrating the tangible benefits of process improvements. Building relationships across departments and using data-driven metrics to show progress can help secure support and ensure successful implementation of changes.

What is the difference between Continuous Process Improvement vs Business Analyst?

AspectContinuous Process ImprovementBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and solutions
CertificationsLean, Six Sigma, KaizenCBAP, PMI-PBA, BABOK
Work EnvironmentManufacturing, operations, service industriesIT, finance, consulting
Employer UsageProcess improvement teams, operationsProject teams, business units

While Continuous Process Improvement focuses on enhancing workflows and reducing waste, Business Analysts analyze business needs to recommend solutions. Both roles often collaborate but serve different core functions within organizations.

Is continuous process improvement a good career?

Continuous process improvement is a valuable career path focused on analyzing and optimizing workflows to increase efficiency and reduce waste. It often involves skills in data analysis, problem-solving, and familiarity with methodologies like Lean or Six Sigma, making it suitable for those interested in operational excellence and organizational growth.
More about Continuous Process Improvement jobs

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For Continuous Process Improvement jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Continuous Process Improvement jobs in Boston, MA look for?

The top searched job categories for Continuous Process Improvement jobs in Boston, MA are:

What cities near Boston, MA are hiring for Continuous Process Improvement jobs?

Cities near Boston, MA with the most Continuous Process Improvement job openings:

Continuous Process Improvement jobs near you
Infographic showing various Continuous Process Improvement job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $118,252 per year, or $56.9 per hour.

Process Improvement Specialist

Massgeneralbrigham

Somerville, MA • Remote

$63K - $92K/yr

Full-time

Posted 2 days ago

New

Job description

Site: Mass General Brigham Incorporated


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Join an Award-Winning Team Driving Transformation
Recognized with the 2025 Pillar of Excellence Team Award, our team is at the forefront of driving meaningful change across Mass General Brigham's Revenue Cycle Organization. We foster a culture where every employee is empowered to identify opportunities, contribute innovative ideas, and play an active role in continuous process improvement.
Our Mission:
To empower and support Revenue Cycle Operations by optimizing processes, promoting a culture of continuous improvement, and leveraging proactive problem-solving and root cause analysis to enhance efficiency and operational excellence.
Our Vision:
To create a Revenue Cycle Organization where innovation, collaboration, automation, and smart workflows enable every team member to overcome challenges, improve performance, and achieve exceptional operational results.
Job Summary:
Responsible for analyzing, designing, and implementing process improvement initiatives to enhance the quality of patient care, operational efficiency, and patient safety by identifying areas for improvement, streamlining processes, and promoting a culture of continuous improvement within the hospital.
Essential Functions
- Analyze existing healthcare processes, workflows, and procedures to identify inefficiencies, bottlenecks, and areas for improvement.
-Develop and implement performance metrics and key performance indicators to measure process effectiveness and track improvement initiatives.
-Lead or participate in quality improvement projects to optimize patient care, patient safety, and healthcare outcomes.
-Gather and analyze data related to process performance, patient outcomes, and other quality-related indicators to inform improvement efforts.
-Conduct root cause analysis to identify the underlying factors contributing to process issues or adverse events.
-Collaborate with cross-functional teams to design and implement redesigned processes that are efficient, standardized, and aligned with best practices.
-Facilitate change management efforts to ensure successful implementation of process improvements and promote staff buy-in.
-Continuously monitor and evaluate the effectiveness of implemented improvements and make adjustments as needed.


Qualifications

Education

  • Bachelor's Degree in a related field of study required


Experience

  • 1+ years of process improvement or quality management experience preferred


Knowledge, Skills and Abilities

  • Strong data analysis and statistical skills to interpret performance data and identify trends.

  • Familiarity with healthcare operations, patient care processes, and healthcare quality standards.

  • Excellent communication and interpersonal skills to collaborate with various stakeholders and present findings and recommendations.

  • Strong problem-solving and critical-thinking skills to identify process issues and implement effective solutions.

  • Proficiency in project management to lead and coordinate improvement projects from initiation to completion.

Working Schedule:

  • Full time, M-F eastern standard business hours required.

  • Remote hours requires a stable, quiet, secure, compliant work station

  • Required to have some flexibility due to main responsibility to coach ESP teams that may require certain meeting times to accommodate said teams' schedules.


Additional Job Details (if applicable)


Remote Type

Remote


Work Location

399 Revolution Drive


Scheduled Weekly Hours

40


Employee Type

Regular


Work Shift

Day (United States of America)


Pay Range

$63,648.00 - $92,570.40/Annual


Grade

6


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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