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Content Risk Reviewer Jobs in New York (NOW HIRING)

Bread Financial

Lead AI Risk Advisor

New York, NY · On-site +1

$138K - $272K/yr

This role will facilitate complex risk reviews, mentor junior team members, and drive improvements ... Because job content may change from time to time, the Company reserves the right to add and/or ...

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Content Risk Reviewer information

What is the difference between Content Risk Reviewer vs Content Moderator?

AspectContent Risk ReviewerContent Moderator
CredentialsTypically requires familiarity with content policies, risk assessment, and sometimes certifications in compliance or content reviewOften requires knowledge of platform policies, communication skills, and sometimes basic certifications in social media or content management
Work EnvironmentUsually in office or remote settings, analyzing flagged content for potential risks or violationsPrimarily in social media, forums, or online platforms, monitoring live or flagged content
Employer & IndustryTech companies, social media platforms, online marketplacesSocial media companies, online forums, content sharing platforms

While both roles involve reviewing online content, Content Risk Reviewers focus on assessing potential risks and compliance issues, whereas Content Moderators primarily enforce platform policies by removing or flagging inappropriate content. The roles often overlap but differ in scope and focus.

How do you become a content risk reviewer?

To become a content risk reviewer, candidates typically need strong analytical skills, knowledge of content policies, and experience with content moderation tools. Relevant qualifications may include a high school diploma or higher, familiarity with online platforms, and the ability to evaluate potentially harmful or inappropriate content efficiently.
What are popular job titles related to Content Risk Reviewer jobs in New York? For Content Risk Reviewer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Content Risk Reviewer jobs in New York look for? The top searched job categories for Content Risk Reviewer jobs in New York are:
What cities in New York are hiring for Content Risk Reviewer jobs? Cities in New York with the most Content Risk Reviewer job openings:
Content Risk Reviewer jobs near you
Infographic showing various Content Risk Reviewer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Compliance Content & Communications - Vice President

JPMorgan Chase & Co.

Jersey City, NJ • On-site

$133K - $190K/yr

Full-time

Medical, Retirement

Posted 27 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks

Job description


Bring your Expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance Content and Communications Vice President in the Compliance Engagement and Behavioral Insights team, you will own a portfolio of employee-facing compliance content and communications across approved channels. You partner with Compliance, Risk, Legal, Technology, Employee Experience, Corporate Communications, HR Content, Operations, and business stakeholders to translate complex requirements into clear, accurate, accessible guidance. You use feedback, content performance, and practical behavioral insights to improve clarity, findability, comprehension, and employee follow-through. You help us deliver timely, measurable communications in a control-oriented environment.
Job Responsibilities
  • Draft, edit, proofread, and improve employee-facing compliance content across approved channels
  • Translate policies, procedures, regulatory requirements, risk topics, and control expectations into clear, plain language while preserving the intended meaning.
  • Create channel-appropriate content such as emails, bulletins, intranet articles, portal content, Teams posts, training, microlearning, FAQs, job aids, and knowledge articles
  • Develop risk-based content and communications plans aligned to the CCOR education calendar, with clear audiences, actions, owners, timing, and success measures
  • Tailor messaging by audience, channel, timing, risk level, and required employee action
  • Apply practical behavioral insights to improve content framing, timing, sequencing, comprehension, and follow-through
  • Lead UX writing and information architecture for policies, help content, inquiry forms, routing logic, virtual-agent responses, and in-workflow prompts
  • Manage stakeholder reviews and approvals by gathering requirements, confirming accuracy, resolving feedback, and supporting timely publication
  • Maintain editorial standards and audit-ready documentation, including style guidance, approvals, version history, metadata, and records
  • Coordinate intake, scheduling, accessibility, publication, and escalation paths for communications execution
  • Use feedback, metrics, and employee questions to continuously improve clarity, findability, usefulness, and employee action

Required qualifications, capabilities and skills
  • 6+ years' experience in content strategy, compliance communications, UX writing, technical writing, corporate communications, employee communications, service design, product management, or a related field
  • Strong writing, editing, proofreading, and plain-language skills that make complex information clear, concise, accurate, and actionable
  • Ability to simplify complex policy, regulatory, risk, or control topics while preserving nuance and required meaning
  • Experience creating employee-facing content across multiple channels and formats
  • Experience managing stakeholder feedback, review cycles, approvals, competing perspectives, and senior stakeholder input
  • Ability to partner effectively across compliance, legal, risk, human resources, technology, operations, employee experience, corporate communications, and business stakeholders
  • Strong judgment when handling confidential, sensitive, regulatory, risk, or control-related information and attention to detail and commitment to quality, consistency, accessibility, control discipline, and audit readiness
  • Ability to manage multiple deliverables, deadlines, changing requirements, risks, issues, and dependencies in a fast-paced environment
  • Test-and-learn mindset, using feedback, metrics, and practical behavioral insights to improve content effectiveness
  • Proficiency with Microsoft Office, Microsoft Teams, and SharePoint
  • Practical experience using firm-approved generative AI tools responsibly for drafting, summarizing, testing, or analyzing content

Preferred qualifications, capabilities and skills
  • Experience in financial services or another regulated environment
  • Familiarity with CCOR, employee compliance, conduct risk, operational risk, controls, or regulatory communications
  • Experience supporting enterprise communications, employee education campaigns, or compliance reinforcement campaigns
  • Experience with ServiceNow, inquiry workflows, case routing, employee help channels, or knowledge-management processes
  • Experience with AEM or SharePoint publishing, intranet and portal content management, search optimization, or content governance
  • Experience writing for virtual agents, chat experiences, guided help, or in-workflow prompts
  • Familiarity with behavioral science approaches and communications measurement, including controlled pilots or A/B testing

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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