Content Operations Jobs in Utah (NOW HIRING)

We are looking for an experienced, detail-oriented, and collaborative individual to join our team as an Ecommerce Content & Merchandising Manager. This role serves as the critical bridge between USANA's global brand team and local markets - ensuring every website update is accurately localized, compliant with regional regulations, and reflective of our global brand standards. You will manage product content, imagery, and merchandising across assigned regional markets while partnering closely with legal, marketing, and UX teams to deliver an exceptional customer experience.

• Localize and adapt global website updates for assigned regional markets, translating product descriptions, content, and imagery to reflect local language, culture, and expectations

• Build and maintain product detail pages (PDPs) through the CMS, ensuring accuracy and alignment with global brand standards across all assigned markets
• Partner with USANA's legal and regulatory teams to review and adapt product claims, ingredient information, and marketing language to meet local compliance requirements
• Monitor and maintain up-to-date knowledge of regulatory requirements across assigned markets, flagging and escalating compliance issues as they arise
• Monitor site performance indicators - including site health, bounce rates, and conversion rates - and conduct regular QA reviews to ensure product pages and customer flows function correctly
• Identify and resolve errors in content, imagery, and functionality, partnering with the UX team to troubleshoot technical issues and reporting site health findings to the Director of Ecommerce Solutions
• Serve as the regional point of contact for ecommerce content and merchandising, maintaining regular communication with the global brand team at USANA headquarters
• Meet regularly with regional marketing leadership to align site activities with campaigns, share OKRs, and ensure cohesive execution across markets

What You Will Need

• 3+ years of experience in ecommerce, digital merchandising, or digital content management
• Strong attention to detail and commitment to content accuracy
• Experience with Content Management Systems platforms and basic ecommerce operations
• Familiarity with web analytics tools (Google Analytics or equivalent)
• Ability to manage multiple markets and priorities simultaneously
• Strong cross-functional collaboration skills

What Will Make You Standout

• Experience with regulatory or legal compliance in a digital or consumer products environment
• Background in direct sales, health/wellness, or consumer packaged goods
• Experience working within global organizations across multiple time zones

*Position is hybrid/in-office located in Salt Lake City.

Who We Are

Since 1992, USANA has put science first with our focus on in-house research and manufacturing based in Salt Lake City, Utah to drive the creation of supplements that give your body the exact nutrition it needs to thrive. It's why millions across the globe choose USANA as the nutritional provider for themselves and their loved ones. Today we are a billion-dollar company, thanks in part to more than 1,700 employees based around the world.

Our Culture

Excellence, Health, Integrity, and Community are core to our business. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Inclusion and Belonging Council, we create a company culture where all members of the USANA family feel cared for, included, and valued.

USANA has repeatedly been named one of Utah's Best Companies to Work For byUtah Businessmagazine, one of America's Best Companies to Work For byOutside Magazine, one of the Best Places to Work for in the Direct Selling Industry byDirect Selling News and named a top employer by Best of State.

What You Will Love About USANA

Our science backed mission to improve lives starts with you. With holistic wellness benefits, flexible work, and a culture built on care and connection, we help you thrive, so you can help others around the world do the same.

• Health, Dental, Vision, Life and Disability Insurance
• On-site medical and mental health clinic for you and your dependents
• Flexible paid time off, including sick time, vacation, holidays, family hours, and floating holidays
• Paid parental leave for both primary and secondary caregivers
• 401k match and profit-sharing bonus
• Chiropractor visits, massages, fitness classes, and full-service gym
• Free and discounted USANA products
• Tuition reimbursement, mentorship opportunities, and learning and development licenses

Learn more about working with us by visiting careers.usanainc.com

Security notice: USANA Health Sciences will never ask for sensitive personal information during the initial application process or via unsecure channels like email. If you receive such a request, please do not respond and report it to us directly.