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Content Operations Jobs in Utah (NOW HIRING)

Knowledge of content management systems, content operations, governance practices, and modern content design methodologies. * Experience using tools such as Oracle KM, JIRA, and other content ...

Required : • 7+ years of experience in technical documentation • 7+ years of experience in content operations • 7+ years of experience in knowledge management • 7+ years of experience in AI ...

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Partner with Marketing Operations to evaluate, adopt, and optimize AI content tooling as part of MX's broader marketing stack Quality, Brand & Editorial Standards Cross-Functional Leadership ...

Partner with Marketing Operations to evaluate, adopt, and optimize AI content tooling as part of MX's broader marketing stack Quality, Brand & Editorial Standards Cross-Functional Leadership ...

Provide operational and technical support for content shoots, recordings, and live events. Manage equipment, set up production spaces, and assist with logistics. * Proficiency in video editing ...

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Content Operations information

See Utah salary details

$26.9K

$106.2K

$117.4K

How much do content operations jobs pay per year?

As of Jun 22, 2026, the average yearly pay for content operations in Utah is $106,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Content Operations position, and why are they important?

To thrive in a Content Operations role, you need a solid understanding of content management systems (CMS), workflow optimization, and editorial processes, often paired with a degree in communications, marketing, or a similar field. Familiarity with tools such as WordPress, Asana, Jira, and analytics platforms like Google Analytics is common, and Agile methodology certifications can be beneficial. Strong organizational skills, attention to detail, and effective collaboration and communication are essential soft skills for streamlining content production. These competencies ensure content is produced efficiently, aligns with strategic goals, and maintains high quality across multiple channels.

What does a typical day look like for someone working in Content Operations?

A typical day in Content Operations often involves coordinating content calendars, tracking the progress of multiple projects, and ensuring that assets move smoothly through review and publication workflows. You’ll work closely with writers, editors, designers, and marketing teams to address bottlenecks and maintain consistent quality and timelines. Monitoring analytics, updating documentation, and troubleshooting any content management system issues are also common tasks. Collaboration and proactive communication are key, as you'll be the bridge between creative and technical teams, helping to keep all content initiatives aligned and on schedule.

What is a Content Operations job?

A Content Operations job focuses on managing the processes, tools, and workflows that enable efficient content creation, distribution, and optimization. It involves coordinating teams, maintaining content governance, streamlining workflows, and ensuring content meets quality and brand standards. This role typically works closely with content creators, marketers, and technology teams to improve efficiency and scalability. Strong organizational, analytical, and communication skills are essential for success in this position.

What are the most commonly searched types of Content Operations jobs in Utah? The most popular types of Content Operations jobs in Utah are:
What are popular job titles related to Content Operations jobs in Utah? For Content Operations jobs in Utah, the most frequently searched job titles are:
Infographic showing various Content Operations job openings in Utah as of June 2026, with employment types broken down into 63% Full Time, 29% Part Time, and 8% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $106,163 per year, or $51 per hour.

Senior Content Strategist

eBay, Inc.

Draper, UT • On-site

Full-time

Medical, Retirement, PTO

Posted 11 days ago


eBay rating

8.6

Company rating: 8.6 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

6th of 716 rated retailers


Job description

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with.
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.
About the role
Reporting to the Senior Manager, Content Strategy and Governance, you'll help set the content strategy for self, guided and assisted service. You will be involved crafting content strategies that scale.
What You Will Accomplish
  • Define and evolve content strategies for self-service, guided, and assisted support experiences that improve customer outcomes and scale across channels.
  • Use customer insights, content audits, and performance data to identify opportunities, measure impact, and continuously improve content experiences.
  • Build and maintain governance frameworks, operating procedures, content standards, and delivery plans that support consistent, high-quality content.
  • Partner with Content Design, Product, Platform, UX Research, Brand, Engineering, and CS Tech teams to ensure content strategy is integrated into planning and decision-making.
  • Improve content authoring, management, and delivery capabilities by working closely with platform teams and recommending new tools, technologies, and approaches.
  • Lead content planning and needs assessments across a portfolio of work while collaborating with global partners across North America, Europe, and Australia.

What You Will Bring
Requirements
  • 5+ years of experience in content strategy, content design, knowledge management, or a related field, with a track record of delivering customer-focused content solutions.
  • Strong communication and storytelling skills, with the ability to explain content strategy concepts clearly and influence decisions across.
  • Experience developing content strategies for complex, multichannel environments that support a variety of customer journeys and business needs.
  • Knowledge of content management systems, content operations, governance practices, and modern content design methodologies.
  • Experience using tools such as Oracle KM, JIRA, and other content, service, or workflow management platforms.
  • Bachelor's degree or equivalent experience in English, Journalism, Library Science, Communications, Marketing, Human-Centered Design, or a related discipline.

Preferences
  • Experience supporting knowledge management programs that improve content quality, consistency, discoverability, and customer outcomes.
  • Experience applying AI and agentic AI solutions to enhance content creation, content operations, knowledge management, or customer support experiences.

Additional Details
The base pay range for this position is expected in the range below:
105,000-115,000
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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