Content Moderator Jobs in Cary, IL (NOW HIRING)

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Our Business Technology Solutions (BTS) team shapes the digital transformation accelerating the future of medicine at AbbVie—and we do it together, asking bold questions and taking on tough challenges through deep, honest collaboration. As a Product Manager of Content Solutions in AbbVie International Commercial BTS, you will join a diverse, global team that invests in your customized career growth and uses technology and data to positively impact people’s lives. 

Responsibilities:

• Proposing, initiating, and leading programs that continuously improve the technical solutions used throughout the content life cycle (Planning, Review/Approval, Production, Delivery, Operations) 
• Partnering closely with Customer Excellence team and BTS affiliate-focused (Geo) teams to understand business strategies and vision, identify technology needs and define Content Solutions roadmap  
• Owning initiatives such as Content Review Assistant powered by AI, content deployment improvements, data taxonomy refinement, Vault enhancements and furthering the use of artificial intelligence (AI) across the content life cycle 
• Connecting with our international affiliates to understand local needs and drive activation of existing capabilities 
• Liaising with content operations team and continuously driving content operations improvements, coordinating with digital channels, data and analytics and data integration teams 
• Identifying current and emerging business needs and evaluating technology solutions and trends to balance short-term and long-term objectives 
• Understanding and leveraging both data and technology capabilities already in use across AbbVie and recommending appropriate application within content product portfolio 
• Managing portfolio of products, securing cross-functional alignment on project scope, benefits, cost, and timeline, and providing visibility to business and technology leadership on the status 
• Developing comprehensive estimates and timelines by soliciting input and collecting feedback from all impacted stakeholders 
• Working across BTS and business functions to negotiate and secure resources across a matrixed team of Product Managers, Architects, and Analysts 
• Ensuring that systems are architected in a way that results in technology synergies and simplified integration to help manage multi-vendor relationships and integrations 
• Adhering to compliance expectations of applicable AbbVie policies and procedures.

Required:

• Bachelor's Degree with 7 years’ experience; OR Master's Degree with 6 years’ experience; OR PhD with 2 years of experience 
• Respective years of experience in managing or coaching vendor resources 
• Exceptional communication and interpersonal skills, with proven ability to build trust, listen, and ask effective questions 
• Innovative thinking and the ability to leverage experience to be successful in an entrepreneurial environment 
• Interest in technology trends and application of technology to improve end user’s experience.
• Proven track record of effective project leadership and positive results 
• Ability to independently manage time and priorities 
• Negotiation with IT suppliers and vendors 
• Strong analysis and analytical skills 
• Ability to interact with business leaders in non-IT conversations 
• Ability to work in global time zone

Preferred:

• Experience with Veeva Vault, Veeva CRM or other content management solutions
• Understanding/expertise in definition and implementation of digital strategies for pharmaceutical/healthcare industry

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html