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Content Development Jobs in Naperville, IL (NOW HIRING)

Culligan

SEO/GEO & Content Strategist

Rosemont, IL · On-site

$85K - $100K/yr

Own the SEO content-development workflow: intake, briefing, SME engagement, drafting, review, fact-checking, and publishing. * Partner with subject-matter experts to source accurate technical and ...

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Content Development information

See Naperville, IL salary details

$29.5K

$116.4K

$128.8K

How much do content development jobs pay per year?

As of Aug 10, 2026, the average yearly pay for content development in Naperville, IL is $116,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,800.00 and $127,800.00 per year, depending on experience, location, and employer.

What is content development?

Content development is the process of researching, creating, editing, and organizing information for digital platforms such as websites, blogs, social media, and e-learning materials. Professionals in this field ensure that content is accurate, engaging, and tailored to the target audience. Their work often involves collaborating with subject matter experts, designers, and marketers to produce high-quality material that meets business or educational goals.

How to become a content developer?

To become a content developer, you typically need a bachelor's degree in a related field such as communications, marketing, or journalism. Developing strong writing, editing, and research skills, along with proficiency in content management systems and digital tools, is essential. Gaining experience through internships or freelance projects can also help build a portfolio and improve job prospects.

What are some common challenges content development professionals face when balancing creativity with brand guidelines?

Content development professionals often navigate the challenge of producing engaging and innovative materials while adhering to established brand guidelines and tone. This balance requires creative problem-solving to ensure content is fresh and audience-focused, yet consistent with the company’s messaging and standards. Open communication with brand managers and regular review sessions can help align creative ideas with brand objectives. Developing a strong understanding of the brand’s voice and maintaining a content style guide are also key strategies for success in this role.

What are the key skills and qualifications needed to thrive as a content developer, and why are they important?

To thrive as a Content Developer, you need strong writing, editing, and research skills, often supported by a degree in communications, English, or a related field. Familiarity with content management systems (CMS), SEO tools, and multimedia editing software is typically required. Creativity, attention to detail, and effective collaboration set standout professionals apart in this role. These skills ensure engaging, accurate content that aligns with organizational goals and audience needs.

What is the difference between Content Development vs Content Writing?

AspectContent DevelopmentContent Writing
Primary FocusCreating, planning, and managing content strategies and formatsWriting and editing individual content pieces
Skills RequiredContent strategy, project management, multimedia skillsWriting, editing, grammar, tone adaptation
Work EnvironmentCollaborative, cross-functional teams, digital platformsIndependent writing, editorial tasks
Common UsageMarketing teams, content agencies, digital mediaBlogs, articles, social media posts

While content development involves planning and managing overall content strategies, content writing focuses on producing individual content pieces. Both roles are essential in digital marketing and media, often working together to create cohesive and engaging content for audiences.

Is content development an entry level job?

Content development roles can be entry-level positions, especially for those with strong writing, research, and communication skills. Many employers seek candidates with a bachelor's degree and familiarity with content management systems or basic editing tools, making it accessible for beginners to start in this field.
What are popular job titles related to Content Development jobs in Naperville, IL? For Content Development jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Content Development jobs in Naperville, IL look for? The top searched job categories for Content Development jobs in Naperville, IL are:
Content Development jobs near you
Infographic showing various Content Development job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $116,442 per year, or $56 per hour.

Sr. Support Content Strategist (Remote)

Inspira Financial

Oak Brook, IL • On-site, Remote

Full-time

Posted 11 days ago

Inspira Financial rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

The Sr. Support Content Strategist is responsible for developing, implementing, and maintaining the support content strategy for partner, administrator, and member-facing Help Centers across Inspira's white-label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner-specific requirements. This position collaborates closely with Support, Implementation, Product, UX Writing, Compliance, and other stakeholders to drive content effectiveness, support successful partner implementations, and improve the overall user experience through data-driven content strategies.
1.Develop, prioritize, and manage the support content backlog across Health Wallet, Health Wallet Manager, and related platforms.
2. Create, maintain, and optimize support content for multiple audiences, including members, organization administrators, and partner administrators.
3. Configure and launch Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements.
4. Partner with Implementation teams to support partner onboarding and Help Center deployment activities in alignment with go-live timelines.
5. Develop and maintain content strategies that support white-label, single sign-on (SSO), API, and other platform configurations.
6. Establish and maintain governance standards to ensure content quality, consistency, accuracy, and scalability across multiple Help Center libraries.
7. Collaborate with UX Writers, Product teams, and subject matter experts to develop and update content supporting product enhancements and feature releases.
8. Monitor and analyze Help Center performance metrics, including search activity, self-service utilization, article effectiveness, support trends, and ticket deflection data.
9. Identify content gaps, improvement opportunities, and emerging support needs using customer and operational data.
10. Optimize content discoverability and usability across Help Centers, search functions, and AI-powered support tools.
11. Develop and maintain content standards, taxonomies, workflows, and best practices that support effective knowledge management.
12. Build and maintain collaborative relationships with Support, Implementation, Product, Compliance, Legal, and other stakeholders.
13. Provide guidance and expertise on support content strategy, governance, and knowledge management practices.
14. Perform other duties as assigned within the nature and level of work.
• Bachelor's degree in Communications, English, Journalism, Technical Writing, Marketing, Information Science, User Experience, or a related field
• Minimum of six (6) years of experience in help center management, knowledge management, content strategy, editorial operations, or technical content development, with atleast two (2) years in a senor or lead role
• Experience managing content across multiple audiences, product configurations, brands, or regulatory requirements
• Experience developing content governance frameworks, taxonomies, standards, and knowledge management processes
• Experience analyzing content performance metrics and using data to drive content strategy and prioritization
• Ability to develop scalable content frameworks and governance models across multiple content libraries
• Experience writing and managing content for multiple audiences, preferably within a B2B2C environment
• Excellent written, verbal, and interpersonal communication skills
• Strong editorial judgment and ability to communicate complex topics in clear, user-friendly language
• Ability to influence and collaborate effectively with cross-functional stakeholders
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Ability to identify process improvements and drive operational consistency across content programs
• Experience working in highly regulated industries or environments with compliance review processes preferred
• Familiarity with health spending benefits, including HSA, FSA, HRA, LSA, and commuter programs.

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