Content Development Intern Jobs in Boston, MA (NOW HIRING)

About the Role

Do you love learning how technology works and then figuring out the best way to explain its value to others?

As a Technical Product Intern, you'll get hands-on experience with Red Hat technologies while learning how technical products are positioned, demonstrated, and brought to life for customers and users.

You'll work alongside Technical Marketing Managers, Product Managers, Engineers, and other technical teams to understand our products and turn complex capabilities into clear, compelling technical experiences. Depending on your team, you might build a product demo, create a hands-on lab, develop a tutorial, explore a customer use case, analyze product or content data, or help tell the technical story behind a new capability.

Note: This role's internal title at Red Hat is Technical Marketing Manager (TMM).

What You'll Do

• Own a meaningful project end to end, real responsibility from day one

• Create hands-on technical materials such as demos, tutorials, blogs, sample workflows, dashboards, or presentations that help people understand and use Red Hat products

• Work with product management, engineering, and technical teams to align content with what users actually need

• Use AI tools to work smarter and faster and explore where AI can improve how we create and deliver content

Every Team Is a Little Different

The work you do will depend on the team you're placed with. Examples of what that might look like:

• Create a beginner-friendly Linux lab or how-to guide for administrators

• Build an automation demo that shows how teams simplify repetitive IT tasks

• Explain a Kubernetes workflow or create container-focused content for developers

• Develop a tutorial for AI developer tools or hands-on examples for builders

• Analyze product usage or content performance data

What You'll Learn

During your internship, you'll gain experience in:

• How enterprise open source products are built, explained, and adopted by technical users

• How to turn complex technical concepts into clear, compelling stories

• What it looks like to work in a global, cross-functional technology organization

• Hands-on experience with Red Hat products and open source communities

What We're Looking For (Required)

• Currently pursuing a degree or experience in a technical, product, design, communications, or related field, such as computer science, engineering, information systems, HCI, technical communication, data analytics, or similar

• Genuine curiosity about technology: You like understanding how things work and explaining it to others

• Strong written and verbal communication:You can make something technical easier to understand

• Comfortable working independently and taking ownership of your work

Nice to Have

• Familiarity with Linux, containers (Docker, Podman, Kubernetes), or cloud platforms

• Experience with AI tools, open source projects, or developer communities

• Prior internship, co-op, or project work where you created technical content, demos, or tutorials

Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.