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Contact Jobs (NOW HIRING)

MCI Careers

Contact CenterSales Representative

Wichita, KS · On-site

$13.25 - $17.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...

ELGA Credit Union

Contact Center Agent

Bay City, MI · On-site

$15 - $20.50/hr

Contact Center Location: Bay City Reports To: Solutions & Support Manager Classification: Non-Exempt Role: The Contact Center Agent is responsible for providing exceptional member service, achieving ...

Independent Living Systems LLC

Contact Center Agent

Davis, CA · On-site

$17.50 - $23.75/hr

We are seeking a Contact Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Contact Center Agent

Napa, CA · On-site

$17 - $23/hr

We are seeking a Contact Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Datamark, Inc.

Contact Center Supervisor

El Paso, TX · On-site

$45K/yr

DATAMARK, Inc. is looking for a dedicated Contact Center Supervisor to lead our team in delivering exceptional customer service. This role involves supervising contact center agents, monitoring ...

Oneoncology

Point of Contact

Powell, TN · On-site

The Point of Contact (POC) provides support for the office and physicians independently and with minimal supervision. The POC also provides other diverse duties as requested or required under the ...

THOMAS EYE GROUP PC

Contact Lens Fitter

Lithonia, GA · On-site

The qualified individual will be responsible for contact lens fitting and administration of the Contact Lens section of our office. This will include assisting the contact lens department in all day ...

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How much do contact jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for contact in the United States is $14.74, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Contact vs Customer Service Representative?

AspectContactCustomer Service Representative
Required credentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; certifications in customer service preferred
Work environmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer and industry usageUsed across various industries for direct communication rolesCommonly used in customer service sectors
Search and comparison intentPeople looking for roles involving direct contact with clients or customersPeople seeking customer support or service roles

Contact roles focus on direct communication with clients or customers, often involving inquiries, scheduling, or information exchange. Customer Service Representatives specifically handle customer issues, complaints, and support, typically within retail or service industries. While both involve communication, 'Contact' is broader, encompassing various interaction types, whereas 'Customer Service Representative' emphasizes support and problem resolution.

More about Contact jobs

What cities are hiring for Contact jobs?

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What are the most commonly searched types of Contact jobs?

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What states have the most Contact jobs?

States with the most job openings for Contact jobs include:

Contact jobs near you
Infographic showing various Contact job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $30,666 per year, or $14.7 per hour.

Contact Center Coordinator

ProFed Federal Credit Union

Fort Wayne, IN • On-site

Full-time

Posted 25 days ago

Job description

Description:

POSITION SUMMARY

Primarily responsible for assisting Contact Center staff with incoming member telephone inquiries, requests, and transfers, providing Online Banking support, and responding to members through email or Secure Chat applications. Assists VTM Service staff with processing member transactions and providing a variety of member services in an accurate, efficient, and courteous manner. Provides assistance to the Contact Center team with member research and the coordination and completion of special projects. Assist AVP/Contact Center with all aspects of effective Contact Center operations, team training, and guidance.


QUALIFICATIONS

Requires an efficient and well-organized individual with in-depth experience and diversified knowledge of credit union services and products. Must easily embrace new technology, developing familiarity with computer programs, smartphone technology, and apps, and possess troubleshooting and analytical skills. Must display sound judgment and professionalism in performing daily business transactions and activities. Ability to multitask, complete detailed documentation, and perform mathematical computation is required.


PHYSICAL REQUIREMENTS

Clear and effective communication abilities required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to sit and stand for prolonged periods.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide assistance to the Contact Center team as needed with all aspects of telephone communication, Online Banking, Bill Pay, Mobile and Tablet App support, and transaction processing support.
  • Responsible for new hire Contact Center training and assisting with ongoing team training
  • Manage Contact Us & Eltropy inboxes
  • Coordinate Contact Center staff scheduling and coverage
  • Ensure effective Contact Center operations and communicate all necessary details to AVP/Contact Center
  • As needed and assigned: assist in the maintenance of assigned reports and statistics, the auditing of Chat/Text performance and transcripts, and the analysis of KPI’s
  • Attend all required staff meetings and training sessions
  • Expanded responsibilities as skills sharpen and experience grows
  • Additional duties as assigned



ProFed is an EEO employer – M/F/Vets/Disabled

Requirements:


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