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Contact Manager Jobs in Wisconsin (NOW HIRING)

Johnson Bank

Client Contact Center Specialist

Racine, WI · On-site

$16 - $21/hr

Overview This position is a primary source of contact for Johnson Bank customers through various ... management, external transfers, related account maintenance, issue resolution, and appropriate ...

Zielies Tree Service

Project Manager

Eau Claire, WI · On-site

Serve as primary operational client contact. * Manage contract compliance, risk, and continuous improvement. * Coordinate utility operations and incident response. Leadership Competencies:

Zielies Tree Service

Project Manager

Mcfarland, WI · On-site

Serve as primary operational client contact. * Manage contract compliance, risk, and continuous improvement. * Coordinate utility operations and incident response. Leadership Competencies:

Guinn, Vinopal & Zahradka, LLP

Tax Manager

Hudson, WI · On-site

$140K - $185K/yr

... contact, managing relationships with a high level of professionalism and responsivenessPrepare and review responses to IRS and state tax notices and correspondenceAssist with and manage client ...

Guinn, Vinopal & Zahradka, LLP

Tax Manager

Hudson, WI · On-site

$114K - $150K/yr

Serve as the primary client contact, managing relationships with a high level of professionalism and responsiveness * Prepare and review responses to IRS and state tax notices and correspondence ...

Aspirus, Inc

WI · On-site

$90 - $120/hr

Strong operational leadership, team development, and project management skills. * Excellent ... Proficient in Epic EMR, contact center telephony platforms, Microsoft Office Suite * Familiarity ...

Guinn, Vinopal & Zahradka LLP

Tax Manager

Hudson, WI · On-site

$80 - $120/hr

Serve as the primary client contact, managing relationships with a high level of professionalism and responsiveness * Prepare and review responses to IRS and state tax notices and correspondence ...

Guinn, Vinopal & Zahradka, LLP

Tax Manager

Hudson, WI · On-site

$140K - $185K/yr

Serve as the primary client contact, managing relationships with a high level of professionalism and responsiveness * Prepare and review responses to IRS and state tax notices and correspondence ...

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Showing results 21-40

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Contact Manager information

See Wisconsin salary details

$23.2K

$61.9K

$103.5K

How much do contact manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for contact manager in Wisconsin is $61,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What does a contact manager do?

A Contact Manager is responsible for maintaining and organizing a company's contact database, which includes clients, leads, vendors, and other business relationships. They ensure that contact information is up-to-date, manage communication records, and often assist in segmenting contacts for marketing or sales campaigns. Additionally, Contact Managers may be involved in using specialized software to streamline communications and improve relationship management. Their work helps organizations maintain strong connections and efficient outreach efforts.

What are the key skills and qualifications needed to thrive as a contact manager?

To thrive as a Contact Manager, you need strong organizational skills, experience in customer relationship management, and typically a background in business or communications. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data management tools, is essential. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build and maintain strong client relationships. These skills ensure efficient management of client data, support customer satisfaction, and drive business growth.

What are some common challenges faced by contact managers, and how can they be addressed?

Contact Managers often face the challenge of maintaining up-to-date and accurate contact databases, especially when dealing with large volumes of client or customer information. Another common issue is ensuring effective communication between departments and stakeholders to prevent duplicated efforts or missed opportunities. These challenges can be addressed by implementing standardized data entry protocols, regularly auditing the database for accuracy, and leveraging CRM tools that facilitate real-time updates and team collaboration. Continuous training and clear communication channels within the team also play a vital role in overcoming these obstacles.

What is the difference between Contact Manager vs Customer Service Representative?

AspectContact ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in customer relationsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or office environments
Industry UsageUsed across various industries to manage client contacts and relationshipsPrimarily in retail, telecom, and service industries to assist customers

While both roles involve interacting with clients, a Contact Manager focuses on maintaining and managing client relationships and contact data, often overseeing communication strategies. A Customer Service Representative primarily handles direct customer inquiries, complaints, and support. Both roles require strong communication skills but differ in scope and responsibilities.

How much do contact managers make in the US?

Contact managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $80,000 with advanced skills or certifications.

What cities in Wisconsin are hiring for Contact Manager jobs?

Cities in Wisconsin with the most Contact Manager job openings:

Contact Manager jobs near you
Infographic showing various Contact Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,925 per year, or $29.8 per hour.

Member Contact Lending Specialist

Community First Credit Union

Neenah, WI • On-site

$17 - $21.25/hr

Other

Retirement, PTO

Re-posted 6 days ago

Job description

Description

As a Member Contact Lending Specialist, you will work closely with our members to uncover their financial needs and offer exceptional consumer loan products. Do you have a passion for service? A love of lending? Want the opportunity to “find a way” for those you serve? Community First believes in the value of personal relationships with our members. Turn strong phone and web traffic into conversations that can be life-changing for our members in this critical role.

As a Member Contact Lending Specialist with Community First Credit Union, you will:

  • Deliver exceptional, “WOW” service - every day, every time

  • Interact with members over the telephone to uncover financial needs and provide appropriate solutions utilizing products and services available within the credit union

  • Be key in telling the member’s story and working with the underwriting team to identify the best possible solutions for our members, including Home Equity, HELOC, balloon, vehicle, and a wide variety of other consumer loan products

  • Determine the best avenue for loan disbursement to ensure convenience for the member and in support of branch appointment guidelines and contact center goals

  • Customize protection solutions for all applicable lending products to include, but not limited to, payment protection, guarantee asset protection, and warranty

  • Address member questions or concerns pertaining to their accounts, mortgage loans, commercial loans, credit cards, and other products or services offered by the credit union

  • Recognize opportunities to cross-sell all credit union products and referral services to increase services per household and deepen member relationships

We are open in the Member Contact Center from 7 a.m. to 6 p.m. Monday through Friday, and on Saturdays from 7 a.m. to 1 p.m. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning.

We are looking for a combination of:

  • Associate’s Degree in a banking, finance, business, or related field

  • Two years’ relevant experience, including prior lending and financial services experience

  • Exceptional verbal and written communication skills; strong time management and organizational skills

  • Familiarity with Microsoft office suite and web-based software packages

  • The ability to work hard, find solutions, and have fun

  • Passion for providing outstanding service to our members – internal and external

We also offer:

  • Comprehensive benefits package

  • Amazing Pension program (only 8% of private employers continue to offer!)

  • Competitive compensation

  • Generous paid time off

  • Day time hours

  • A commitment to work/life balance and community service

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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