Contact Center Manager Jobs in Springfield, MO (NOW HIRING)

Position Summary...It's time to see optometry through a new lens. Walmart is revolutionizing healthcare and this your chance to be part of it. A Walmart Associate Optometrist is the clinical partner to the Vision Center Manager, and core to our mission of advancing eyecare affordably for everyone.
About The Optometry Team
We're looking for someone that shows autonomy and will forge the way to be a trusted part of the community, operating the business as if it were your own. The Vision Center is fast-paced and equipped with the resources and technology you need to succeed. Your biggest tool? The ability to authentically connect with our patients, as they turn to Walmart for trusted expertise.What you'll do...How Youll Make An ImpactProvide evidencebased vision care to ensure patients health and wellbeing by recommending and prescribing medications and other treatment options for example red eye LASIK surgery cataract surgeryDeliver routine vision care using evidencebased care guidelinesEducate patients and store associates on eye health including contact lens care disease state management and safety factorsConsult with other health professionals to prepare patient care plans observing optometry scope of practice per state board How Youll Make An ImpactEmbraces new equipment technology and advanced instrumentation This would be essential as we are integrating advanced technology such as digital phoropters EMR Maestro OCTretinal camera comboWhat youll bring Doctoral degree in Optometry OD from accredited optometry school Licensed optometrist in good standing in state of practice EMREHR experience Eagerness to embrace new equipment technology and advanced instrumentation Experience in Treating and managing ocular diseaseManages Optical Operations Stays current on changes in optical procedures ideas and processes and shares the information and ideas with associates and managers Ensures adherence to proper policies and procedures for advising on merchandise and filling prescriptions Ensures optical operations are aligned with company and regulatory standards for prescriptions and claims doctor and optician certificationslicensure and associate training Guides associates and supports managers on how to address customer and member concerns and merchandise defects Meets with managers doctors and associates to identify and discuss any concerns and issues related to the business and to share information related to new initiatives Effectively recruits doctors in partnership with Market DirectorsQuality Patient CareFacility Creates a culture of patient care safety and accuracy Communicates clear expectations regarding quality of care and patient safety Ensures others are held accountable for following standard operating procedures SOP and achieving expected quality and patient safety goals Ensures counseling providing information related to the health service provided occurs on new therapy new items and as requested by patients or required by practice or state regulations including appropriate documentation Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction Promotes reporting and transparency of errors whether actual or patient perceived Writes timely and effective plans of action focused on identification and correction of root causeCompliance Focused ExecutionFacility Creates and fosters an environment centered on health care compliance execution Actively communicates trains and guides the processes for completion and followup on compliance initiatives to associates within Health and Wellness and other associates as applicable to the respective health care business Implements compliance initiatives and priorities and monitors compliance execution by others Ensures appropriate operational execution of billing procedures HIPAA compliance adherence and standard operating procedures SOP Utilizes auditing processes to identify compliance issues and implement processes for improvementRespect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunitiesfor all associatesto thrive and perform helps to attract the best talentRespect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influenceRespect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around usAct with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparentServe our Customers and Members Delivers results while putting the customer firstServe our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholdersStrive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilienceStrive for Excellence: Drives continuous improvements is open to and uses newtechnologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $135,000.00 - $200,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...14740 State Hwy #38, Marshfield, MO 65706-8950, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.