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Contact Center Associate Jobs in Springfield, MO

Great Southern Bank

Teller I

Nixa, MO · On-site

$14.25 - $17.75/hr

... Center Associate Standards. Provide exemplary customer service. Process a variety of financial ... please contact Human Resources at 417-895-4509. Great Southern Bank is proud to be an Equal ...

Five Below

Sales Associate

Springfield, MO · On-site

$12 - $16.25/hr

... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...

Five Below

Sales Associate

Springfield, MO

$12 - $16.25/hr

... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...

Dollar General

SALES ASSOCIATE in NIXA, MO S01768

Nixa, MO · On-site

$12.25 - $16.75/hr

... Support Center or with our Private Fleet Team, we are proud to provide a wide range of career ... The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate ...

Dollar General

SALES ASSOCIATE in AVA, MO S00407

Ava, MO · On-site

$13 - $17.50/hr

... Support Center or with our Private Fleet Team, we are proud to provide a wide range of career ... The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate ...

Dollar General

SALES ASSOCIATE in NIXA, MO S11140

Nixa, MO · On-site

$12.25 - $16.75/hr

... Support Center or with our Private Fleet Team, we are proud to provide a wide range of career ... The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate ...

Dollar General

SALES ASSOCIATE in SPARTA, MO S07719

Sparta, MO · On-site

$12.50 - $16.75/hr

... Support Center or with our Private Fleet Team, we are proud to provide a wide range of career ... The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate ...

Dollar General

SALES ASSOCIATE in NIXA, MO S14928

Nixa, MO · On-site

$12.25 - $16.75/hr

... Support Center or with our Private Fleet Team, we are proud to provide a wide range of career ... The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate ...

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All JobsContact Center Associate JobsContact Center Associate Jobs in Springfield, MO

Contact Center Associate information

See Springfield, MO salary details

$14

$19

$22

How much do contact center associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for contact center associate in Springfield, MO is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.88 per hour, depending on experience, location, and employer.

What does a contact center associate do?

A contact center associate handles customer inquiries, provides support, and resolves issues via phone, email, or chat. They use communication skills and may utilize customer service software to assist clients efficiently and professionally.

How does a Contact Center Associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

How can I make 2000 a week working from home?

Contact Center Associates can increase earnings by working full-time, handling high call volumes, and gaining specialized skills or certifications such as in customer service or technical support. Some roles offer overtime or performance bonuses that can help reach higher weekly income targets, but earning $2000 weekly typically requires consistent full-time hours and experience in a high-demand environment.

What is the role of a call center associate?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, and resolve issues related to products or services. They often use customer relationship management (CRM) software and need good communication and problem-solving skills to ensure customer satisfaction.

What are Contact Center Associates?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a Contact Center Associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What jobs pay 4000 a week without a degree?

Contact Center Associate roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require certifications, licenses, or extensive experience. Most roles offering such high weekly pay are either highly specialized or involve commission-based earnings.
What are the most commonly searched types of Contact Center jobs in Springfield, MO? The most popular types of Contact Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Contact Center Associate jobs? Cities near Springfield, MO with the most Contact Center Associate job openings:
Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Springfield, MO as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,423 per year, or $19.9 per hour.
Teller I

Teller I

Great Southern Bank

Nixa, MO • On-site

$14.25 - $17.75/hr

Other

Posted 17 days ago

Great Southern Bank rating

6.6

Company rating: 6.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

141st of 170 rated banks

Job description

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today!

General Description

Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day's transactions and verifying cash totals.

Essential Duties and Responsibilities

  1. Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time.
  2. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products. Meets or exceeds referrals expectations. Consistently and accurately uses CRM program. This duty is performed about 20% of the time.
  3. Responsible for balancing each day's transactions and verifying cash totals. Responsible for locating any cash differences and ensuring that they are properly documented and reviewed. Meets or exceeds balancing expectations. This duty is performed about 20% of the time.
  4. Processes all transactions efficiently and accurately. Meets or exceeds POD error expectations. This duty is performed about 15% of the time.
  5. Maintain confidentiality of customer account information, security alarm codes, and general codes used within the facility. Ensures effective implementation of bank security policies and procedures, and attends annual BSA and Security training. This duty is performed about 10% of the time.
  6. Ensures full compliance with and implementation of all bank policies and procedures. Is familiar with and has working knowledge of appropriate banking regulations. This duty is performed about 15% of the time.
  7. Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).
  8. Performs any other related duties as required or assigned.

Education and Experience Requirements

  • High school diploma or GED
  • 0 to 6 months of related experience or training
  • Prior banking or cash handling experience is preferred
  • Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
  • Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
  • Ability to add, subtract, multiply and divide

At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc...), please contact Human Resources at 417-895-4509.

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, gender, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation or any other basis prohibited by law.

Monday - Friday 2:15 PM - 7:15 PM; Rotating Saturday 8:00 AM - 12:00 PM

Total Hours: 20-25

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