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Contact Center Associate Jobs in Raleigh, NC (NOW HIRING)

ADP, Inc.

IS Support Specialist, Tier 2

Raleigh, NC · On-site

$85 - $120/hr

Bachelor's or Associates Degree * Five years of experience as a Systems Administrator, or minimum ... Solid experience with Cisco Telephony (Call Manager, Unity and Contact Center) and Cisco Wireless.

New

Store 6127 - Garner

Customer Service Associate

Garner, NC · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Store 6129 - Garner

Customer Service Associate

Garner, NC · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

New

Centerwell

Specialty, Inbound Contact Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Associate's or Bachelor's Degree * Previous inbound call center or related customer service experience * Healthcare experience * Fluency in Spanish Interview Format: As part of our hiring process for ...

New

Wawa, Inc.

Customer Service Associate

Garner, NC · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Garner, NC · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Vardy HPC Chiropractic and Rehab

Be Seen First

Associate Chiropractor

Knightdale, NC · On-site

$60K - $80K/yr (+ commission)

We are a holistic, sports-based wellness center dedicated to showing patients a natural, healthier ... Contact. Mark Vardy, DC Vardy HPC www.vardyhpc.com

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All JobsContact Center Associate JobsContact Center Associate Jobs in Raleigh, NC

Contact Center Associate information

See Raleigh, NC salary details

$15

$21

$24

How much do contact center associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for contact center associate in Raleigh, NC is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.37 per hour, depending on experience, location, and employer.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Raleigh, NC?

The most popular types of Contact Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Contact Center Associate jobs?

Cities near Raleigh, NC with the most Contact Center Associate job openings:

Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Post-Doc Research Associate

UNC-Chapel Hill

Chapel Hill, NC • On-site

Full-time

Re-posted 6 days ago

University Of North Carolina At Chapel Hill rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

316th of 631 rated colleges and universities

Job description

Posting Details
Department Applied Physical Sciences - 318100 Posting Open Date 09/23/2022 Application Deadline Open Until Filled Yes Position Type Postdoctoral Scholar Position Title Post-Doc Research Associate Vacancy ID PDS003598 Full-time/Part-time Full-Time Temporary Hours per week 40 FTE 1 Work Location Chapel Hill, NC Position Location North Carolina, US Hiring Range $56,712 - $59,980 Proposed Start Date 01/02/2023 Estimated Duration of Appointment 36 Months
Position Information
Be a Tar Heel! Primary Purpose of Organizational Unit
Launched in 2013, the Department of Applied Physical Sciences (APS) is the first new science department in the College of Arts and Sciences in nearly 40 years. Including the Chapel Hill Analytical and Nanofabrication Laboratory (CHANL) and the graduate program in material sciences, Applied Physical Sciences has united numerous scientific entities on campus to further its mission of finding interdisciplinary solutions to real-world problems. Its newest endeavor, BeAM (Be A Maker), is a university-wide initiative that incorporates Making into research, education, and entrepreneurship. BeAM is comprised of several spaces, including a makerspace in Hanes Art Center, Carmichael Residence Hall, and a 3,400 square foot Makerspace in Murray Hall, all of which serve the entire UNC community.
Position Summary
An established biomaterials laboratory at UNC - Chapel Hill at the Department of Applied Physical Sciences, seeks two post-doctoral Research Associates to participate in a rapidly developing research program studying lung muco-obstructive diseases and fibrosis therapeutic development, two areas of urgent clinical need. Multiple therapeutic modalities will be evaluated for target engagement, molecular mechanisms and therapeutic efficacy. The Research Associate should have an interest in and research experience cellular and molecular biology, lung disease and animal models. In addition to bench research, the post-doctoral fellow will be actively involved with data analysis, writing scientific papers and grant proposals and presenting data at scientific meetings. Experience in biophysics and material science is a plus!
Minimum Education and Experience Requirements
Applicants should possess a recent PhD in relevant biomedical sciences disciplines or bioengineering.
Required Qualifications, Competencies, and Experience
Candidates should demonstrate the ability to work well within a team environment as well as independently. Successful candidates will have very strong communication and analytical skills.
Preferred Qualifications, Competencies, and Experience
Hands-on experience with biophysical measurements, cell culture, and microscopy skills would be ideal.
Special Physical/Mental Requirements Special Instructions
For information on UNC Postdoctoral Benefits and Services click here
Quick Link https://unc.peopleadmin.com/postings/240826
Posting Contact Information
Department Contact Name and Title Ronit Fraiman; Associate Professor Department Contact Telephone or Email ronifree@email.unc.edu 919-843-9334 Postdoctoral Affairs Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the University's Equal Employment Opportunity office at (919) 966-3576 or send an email to equalopportunity@unc.edu. 
Please note: The Equal Employment Opportunity office will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity, employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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About University of North Carolina at Chapel Hill

Sourced by ZipRecruiter

The University of North Carolina at Chapel Hill (UNC-Chapel Hill), located in Chapel Hill, NC, US, is renowned for being one of the leading research institutes in the world. Operating within the education industry, this public research university offers a broad range of undergraduate, graduate, and professional programs across various disciplines. UNC-Chapel Hill was chartered in 1789 and has maintained its legacy of academic excellence and innovative research for more than two centuries. The institution operates under the core values of excellence, innovation, engagement, accessibility, diversity, and inclusivity. Their mission is to serve the people of North Carolina and the United States by teaching a diverse community of students to become the next generation of leaders.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Chapel Hill, NC, US

Year founded

1789

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