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Contact Center Associate Jobs in Colorado (NOW HIRING)

CWI

Retention and Customer Service Agent

Centennial, CO · On-site

$14 - $18.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Our Englewood, CO Contact Center has a fantastic opportunity to ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Mindcolor Autism LLC

Center Director

Broomfield, CO · On-site

$95K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and mentor a talented team of BCBAs, RBTs/BTs, and Operations Associates. * Foster a culture ... Serve as the primary point of contact for families--keeping them informed, empowered, and supported ...

Socket.dev

Center Director

Broomfield, CO · On-site

$120 - $160/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates. Foster a culture of growth, collaboration, and professional development. Provide ... Partner with Families & the Community Serve as the primary point of contact for families--keeping ...

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Showing results 21-40

All JobsContact Center Associate JobsContact Center Associate Jobs in Colorado

Contact Center Associate information

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Colorado?

The most popular types of Contact Center jobs in Colorado are:

What cities in Colorado are hiring for Contact Center Associate jobs?

Cities in Colorado with the most Contact Center Associate job openings:

Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Retention and Customer Service Agent

Camping World Holdings, Inc.

Englewood, CO • On-site

$14 - $18.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

458th of 734 rated retailers

Job description

Our Englewood, CO Contact Center has a fantastic opportunity to become a true partner in helping us grow our company. We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about an order they placed with us and/or provide assistance to customers who are looking for product information through phone, email or chat.
What You'll Do:
  • Answer interactions (phone calls, emails and live chats) and responds to customer requests
  • Assist customers with order entry and order status calls
  • Recognize and alert supervisors of trends in customer calls
  • Recommend new ideas for process improvements
  • Build rapport with customers by using a courteous, friendly and professional manner
  • Various special projects, as assigned
  • Completes other duties as assigned

What You'll Need to Have for the Role:
  • High school diploma or equivalent; college degree or some college preferred
  • 2 + years of customer service and/or 1-2 years related experience. Call center experience preferred
  • Strong oral and written communication skills with the ability to communicate at all levels of the organization
  • Strong decision-making abilities
  • Basic computer knowledge and ability to learn in-house computer programs essential
  • Ability and desire to learn about marine, watersports, hunting, camping and fishing product lines
  • Ability to work a schedule between the hours of 7:00am - 6:00pm, including weekends and holidays

General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.
Pay Range:
$14.00-$18.30 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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